1. Todd Memorial

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Claremont, CA

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7 years ago

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3 years ago

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People searched for Funeral Services & Cemeteries 1,203 times last month within 15 miles of this business.

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Claremont Headstones Caskets Urns - Caskets-Urns-Markers-flowers-up to 50% less than mortuaries and cemeteries

Claremont Headstones Caskets Urns

(7 reviews)

My parents worked with Olga to get their headstone built and Olga did a fantastic job in assisting…read morethem. She kept them updated with every step and provided clear information on the entire process. Later that year my mom passed away and Olga assisted me and my family with ordering a casket and flowers for my mother. Olga again came through with providing plenty of options for flowers and caskets. She worked closely with the funeral home to make sure everything was delivered on time and to the correct location. I would highly recommend working with Olga her insights are extremely valuable and she is a pleasure to work with.

Earlier this year my family lost a beloved brother and I was tasked with purchasing a headstone for…read morehis gravesite on behalf of our family. I immediately called Olga because I knew she could guide me through this most stressful and unfamiliar territory. Olga is very knowledgeable, professional and compassionate. After I talked to her, my blood pressure went down and I felt at ease. Olga advised and made recommendations on the headstone and told me it would be a few months for producing the headstone, but as it turned out it only took a month and we were able to have the headstone in time for my brother's birthday celebration in October. Our family is very pleased with the service we received from Olga and the quality and the design of the headstone was perfect. I highly recommend this business to guide you for all your family needs.

Norco Family Funeral Home - Our funeral arrangement room and Selection Room

Norco Family Funeral Home

(34 reviews)

Yes, people make mistakes. But when a mistake has a cost, the person responsible should absorb it,…read morenot pass it back to the family who's already burying someone. I paid Norco Family Funeral Home to order 4 death certificates, expecting them ready by the funeral date. When I needed one sooner, I bought a copy directly from Riverside County for $26 and found errors on it, which made it unusable. I caught this before the funeral home placed their own order, which saved them $104 in re-order fees. I did their quality control for free, in the middle of planning my father's funeral. No apology or thanks from them, but whatever. I move on. The funeral came and went. No certificates. "Check back next week." When I called the following week, I was offered two options: drive back to pick the certificates up myself, or have them mailed with no guarantee -- they were "not responsible" if anything happened. I believe I was speaking with the owner, Jon, who repeated that phrase like a liability shield rather than an answer. I asked for certified mail since I couldn't make the drive again, and he quoted me another $50 for it. No apology. No offer to reimburse the $26 I'd spent on an unusable certificate. No acknowledgment that I'd saved his business over $100. Just "people make mistakes," and arguments every time I brought up those facts. The service itself went smoothly, which is the only reason this isn't one star (although they forgot to play the music I had sent). But Jon's attitude and refusal to right his wrong truly shocked me. Norco Family Funeral had every chance to make this right, and chose not to. That tells you everything you need to know.

Everyone is so sweet and caring. Such a great help during a very hard time. There's no one else I…read morewould use. Everything is top notch leaving me with not one worry. I am so grateful to have used them.

Todd Memorial - funeralservices - Updated October 2026

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