Cheated me out of my security deposit. 2. Non responsive to calls & texts. 3. Non responsive to…read moremy employer's requests for receipts. 4. Not available during business hours. 5. Did not help with rent payment when app was down. Do not recommend this place.

It is my pleasure to recommend Ashley Palomino. She sold our house in 2 weeks in a dfficult market…read more Her marketing and staging of our home did the trick. She has a vast network of/ resources to help any owner prepare their home for sale. Please take the time to interview Ashley. You will be as impressed as we were with her. ​

First off I want to say if you are looking for an honest realtor that will fight for you no matter…read morewhat, DO NOT work with Fong Tidwell. Working with her for almost 2 years, I can say she is only interested in her own self gain. She intermediated between a deal with a potential buyer without consent to try and dissuade the buyer because the price for her was too low, nearly ruining my mother's chance for retirement after running the business for 40 years. She is very unprofessional and will speak ill of you behind your back. She told my mother her children were USELESS! When we are the owners of the business just trying to sell the business so that my mother could retire. To this day I still think of this woman as an evil person, the likes of which I will never do business with again, and hope nobody will have the displeasure of also dealing with... PERIOD.

If I could give negative stars I would. Let me preface this by saying my current landlord is…read moreraising my rent almost 200% over the next few months, and is selling the property, which has caused me to look for other lodgings, so I was looking at more affordable areas. Also, going in, I knew my credit was not perfect but it was not bottom barrel either, so I happened upon a few properties on a few different websites (zumper, zwillow, trulia, etc...) and they were managed or being represented by this rental agency. I found one that I really liked and since I had the qualifications, I applied. I am very transparent, and understood that my credit was not stupendous, but I have been working on it, and formerly worked for a company that was involved in a major information leak, and some items were opened fraudulently in my name. I have been working to get them removed and let the rental agency know that and even provided a letter that was supplied to me by that employer after the hack happened. All other qualifications were met, and I was willing to put down a doubled deposit and/or a few month's rent in advance to show that I was serious about renting the property. I have a stable job and work from home, so I thought it ideal. One of their associates reached out me a day after I submitted my application to ask some questions, to which I answered promptly. I waited, and then on the 4th day, I reached out to check on the status, to which I was told I was approved by the homeowner (see screenshots). I was elated, and relieved and was about to call them to find out next steps, when a property manager by the name of Sherrie called me. She said that my approval was a "mistake" and that the homeowner actually denied my application. She proceeds to ask me "have you seen what is on your credit report?" to which I replied yes and that I had a copy of the background check that they had run on me. She seemed shocked and surprised by this, and went on to say that she had been on vacation and some her underlings had been trying to take care of things while she was away and she had just gotten back and that it was a miscommunication. Really? Nice training you have there. She also went on to say that the homeowner was worried about getting the rent on time. I have been at my current address for 5 years, and never missed one single payment and had they actually talked to my landlord, they would have known that. Not to mention I could have given them bank statements showing one account having at least 12,000 bucks in it. The landlord would have been paid, and promptly. Guess they judged a book by its cover, instead of reading the back too. SMH. Needless to say, I was crestfallen and just could not believe the incompetency shown here, not to mention she was not apologetic in any way that one of her employees made such a monumental mistake. As if home hunting is not stressful enough. Maybe I dodged a bullet, so I am putting this up so others can beware. I would not recommend this agency, and be warned that most of the other agencies are in cahoots with them, because Sherrie advised that if I wanted to apply to any other agency to contact them first so they could send my application over to them. Why would I trust you to do that after telling me a got approved when I didn't? Your office cannot seem to get simple messages right so how could I trust you from this point on? Additionally, I found out that they never reached out to any of my references or supervisor (I checked) so I suppose they saw my 640 score and dismissed me immediately. Not even sure if they really told the homeowner, because judging by the texts, they were actually interested in me as a candidate. I would not be surprised if they told her I had just withdrawn my application. SO be warned. This place seems a bit shady and at the very least not thorough and gives false hope.

When Eloy says he offered to have another agent take over (see his response on Google Review, link…read moreis crazy long to post here) he didn't mention that he wanted a referral bonus so high that no one was willing to take it over. I have talked to 4 different people and none of them are willing to do it at the price that Eloy wants to give them. I didn't mention Eloy calling to apologize for the missed calls and email because: 1) He never called-- he sent me a snarky text message, 2) The experience I recounted was the 1st time that Eloy went off the grid with no contact from him (he which he never apologized for). The experience Eloy is talking about is the 2nd time he went off the grid with no contact (his story does not make sense either because it was both me and the loan officer trying to get a hold of him...well maybe he blocked both of us). The area is slammed with house purchases so there was definitely delays on getting qualified people out to do work for both us and the seller, but those where not my problems that caused me to give Eloy a bad review. It would take to much time to go into each individual problem I had and that is not the purpose of my review. I personally had a horrible experience with Eloy as my buying agent. When I talk to people in Ridgecrest about it, I have not met many people that have had good experiences with him. I would just suggest talking to actual people (other agents, inspectors, contractors, the local realtor association) in the area before making your decision and not just going off of online reviews like we did. And just remember that with any one man shop that there is no manager, boss, or partner to turn to if you are having a bad experience.

My wife (Stacie H) wrote a review earlier about Eloy and I just had an update that I needed people…read moreto know about. When Eloy said, "I offered them an opportunity to select another agent if they wished" he did so at such a high referral bonus that no one was willing/able to take over. In order to broker a deal I promised "to hold RR harmless against past and future liabilities with regards to the transaction. In addition the buyers will amend or retract all posted reviews and ratings such that they will reflect the matter as 'satisfied amicably' or removed. Satisfied amicably will mean at least 3 stars per category." We did so and as you can see Eloy has his 3 stars. He is now demanding that I also leave"a comment that our transaction was concluded amicably" which was never part of the deal. When I told him no he would "file suit then I will record a 'lens pendens' gives notice that a legal matters is at issue and no lender or title company will close until our matter is resolved." Lis Pendens (no n) can stop the seller from selling a home, but has no effect on the buyer (which I am). I am sure that Eloy knows this and is just trying to scare me into caving. If you get anything from my review it would be to use online reviews to find your top 3 agents, but ask some local people before deciding on who you will go with. How you portray yourself online could be a lot different that in real life.

First off I want to say if you are looking for an honest realtor that will fight for you no matter…read morewhat, DO NOT work with Fong Tidwell. Working with her for almost 2 years, I can say she is only interested in her own self gain. She intermediated between a deal with a potential buyer without consent to try and dissuade the buyer because the price for her was too low, nearly ruining my mother's chance for retirement after running the business for 40 years. She is very unprofessional and will speak ill of you behind your back. She told my mother her children were USELESS! When we are the owners of the business just trying to sell the business so that my mother could retire. To this day I still think of this woman as an evil person, the likes of which I will never do business with again, and hope nobody will have the displeasure of also dealing with... PERIOD.

I would strongly recommend exercising caution when purchasing a home listed by this agent…read more The seller moved out in November, yet the home was left filthy upon my escrow close end of Jan. After the selling agent removed a broken refrigerator the seller attempted to leave behind, I was told there was no way to clean the floor underneath it--which was absolutely not true. This was particularly frustrating considering the home had electricity, hot water, and even a closet full of cleaning supplies left by the seller, including a brand-new vacuum (see photo). Additionally, the furnace did not work when I moved in, despite the inspection report stating otherwise. The inspection process itself raised concerns, as the inspector did not allow anyone to be present. When I reported the issue, Carole said she would send someone because heat was necessary--but the person who arrived attempted to fix my hot water heater instead of the furnace. As a result, my home warranty would not cover the furnace, citing it as a pre-existing condition since it had never worked during my occupancy. Furnace pipes were cracked and the unit required replacement. HVAC company said system had to have been faulty for a minimum of two years those cracks don't happen within a few weeks or months. To make matters worse, two weeks after I moved in, an unfamiliar man showed up at my home to complete work that he claimed should have been finished prior to the close of escrow. I had never been informed this work was pending, so having a stranger unexpectedly appear at my door was both unsettling and unprofessional. The man was not a licensed professional which did not sit well with me. While I understand this realty company has been in business for some time, longevity alone should not be a deciding factor. Based on my experience, I would advise potential buyers to proceed carefully and ensure all inspections, repairs, and conditions are thoroughly inspected prior to close. The picture below is what I saw walking into my new kitchen upon move in. Also, I asked for a pile of rocks on the side of the home to be removed that never was done. Previous owners never had trash cans picked up even though I requested it be done through my agent. Responses on questions I had through my agent from the listing agent were not professional.

All I can say is don't waste your time if you're a person of color. Vaughn reality does not do…read morebusiness with anyone who is black. I tried to buy a home cash. Seriously all cash. Kathleen L. Blurton told me that she can't accept my offer and to call back in a month because the house I wanted to buy was supposed to be for owner occupancy. I'm black, but I have wealth and buy homes for rentals. I said that's fine because sometimes this is true and fha foreclosures sometimes only accepts offers for owner occupied homes. However, I found out that she lied when I talked to the white man who was buying the home I wanted to buy from Kathleen. Yes. Ridgecrest is a very small town, and everyone knows everyone. The white man told me that he was buying the home for a rental property and not to be owner occupied. He said Kathleen took and accepted his offer the very next day after she told me to call back in a month. All I can say is Vaughn reality is white supremacists, and Kathleen Blurton is a white supremacist. I went and bought another home in Ridgecrest all cash. Lol The white supremacists did not stop a black person from buying a home in their town. The old days of redlining black people into poor communities are over. In addition, they're opening up their business for a civil rights law suit under 42 U.S. Code § 1983. Vaughn reality needs to understand that they can't redline black people in Ridgecrest.

Beware of this place !!! Do not do business with them !! They will take your application fee and…read morejerk you around . You'll never get a straight answer . Except for ..The landlord needs to fix the property before approving you .. Lame excuses. Jason never returns calls. Stay Away From This Place!!!

Ronnie Corley is extremely kind and professional. I highly recommend her for any real estate…read moretransaction.

If there were 10 stars to give, Ronnie Corley would get them from us! I have known realtors in…read moreseveral places and countries and I have never been treated with the excellence Ronnie treated us. I don't think we are any special, she is just like that. Incredibly professional, helpful, efficient, friendly (boy, that smile of hers is wonderful and contagious). We bought a house and we couldn't have asked for a better realtor to get things done.

Disorganized, dishonest company. If you have to deal with them, here's a handy translation guide…read morethat might help you: "We will do that right away!" means "I am going to keep failing to return your calls until you give up." "Sure, I will pass on the message!" means "I am going to deny all knowledge of you the next time we speak." "We mailed out the check on Friday!" means "We were too busy failing to run our business on Friday, and we're hoping that you're as forgetful and disorganized as we are so you never call back!" I've given them two stars because they're in Ridgecrest, and you gotta grade on a curve in this town.

DO NOT RENT OR BUY FROM THESE ASSHOLES!…read more Timothy Jacobs is the property manager of the rental units and also happens to be the son of the owner/broker. That's the only reason he even has a job I'm sure. I rented an apartment from these idiots about a year ago and have had nothing but problems. I've had continuous water leaks, drywall damage, and mold. Instead of fixing the problem, this guy told me "I thought you were fucking with us so I wasn't taking the situation seriously". Not only was he rude, but didn't do a thing to fix the problems in my apartment. After LOTS of calls and complaints, he finally sent someone out to fix my drywall. Not to fix the water leak from upstairs, just to patch up the ceiling. The water leaks continued for months. When plumbers came out SIX MONTHS LATER to fix the leak that had spread across the ceiling of my ENTIRE apartment, they left huge holes in the walls and ceiling, exposing extreme mold. The damage and mold was still there when I vacated the unit A MONTH AFTER REPAIRS. I wrote the owner/broker (Teresa Jacobs) to inform her about the on-going situation. I also made her aware of her son's lack of professionalism. Both of which were completely ignored! These people are your typical desert slumlords. This mother-son duo are discusting, classless pigs. DO NOT RENT FROM WESTERN HOMES UNLESS YOU WANT TO LIVE LIKE THESE PIGS!! FYI- the apartment I rented was at 629 E. Ridgecrest Blvd.