TLDR version: These guys are friendly, safe, prompt, professional and have integrity. I wouldn't hesitate to hire them for your new gutters.
Longer version:
I've really needed new gutters for a long time. My old gutters were 15+ years old and a mess. I wasn't sure if I needed new or if repairs would be satisfactory. I contacted several companies through Yelp and these guys were the first to get back to me. They were also the first to come out and give me a bid. They really spent time looking at everything and gave me two estimates, one to repair and one to replace. The replacement option wasn't that much more (apparently, the main factor was labor as it was going to be about the same amount of time to do new vs. repair) so we went with the full replacement option. I had four different companies come and give me a bid. Two of the four never even got back to me. (Why even take the time to come out and crawl all over my roof to not even send me a bid?!) TNT's bid was in the ballpark of the one other bid I got, but just slightly less. I don't always pick the absolute cheapest. Too cheap and I get nervous, but these guys were so friendly and safe (they had their masks on) that I picked them.
They scheduled the work promptly and came out on time. The new gutters were done that afternoon in a reasonable amount of time. There was a slight incident in which they accidentally dropped a piece of gutter onto one of my planters. But they came to me right away and offered to either replace it by going to buy a new one or knocking something off the bill. I told them not to worry about it because it was cheap. In the end, he knocked $50 off the final total anyway. I mean, accidents can happen, but I was impressed with the integrity to admit to it, apologize and make it right.
The area around my house was left clean and neat and I have no complaints.
All in all, I'm super impressed and we have had a big rain now since installation and everything seems to be working great! I'm really happy with the work and wouldn't hesitate to recommend them if anyone needs new gutters on their house. read more