My wife Rita, and myself purchased a used vehicle from Langley Toyota because of our experience…read morewith other Toyotas. We wanted a specific model and wanted a Dealer who would stand behind what they sold. We were not able to drive the truck much because we purchased a house several hours north of Langley and were very busy with the move. Once we were established in our new home and had more opportunity to drive the truck, we found that it did not meet our expectations. We contacted Langley Toyota by phone and worked out a tentative arrangement. We returned the truck and purchased a 2026 Toyota BX Limited. We are more than happy with the price and although we have never owned an electric vehicle before, the staff were extremely patient and helpful in getting us on the road with this beautiful car. Langley Toyota went FAR AND ABOVE our expectations in helping us. Two thumbs up for Langley Toyota and the staff. Thank you! We love our new Electric SUV.

Very informative and great service! The staff were very knowledgeable and helped me out a lotread more

Jonah--team lead was kind, proactive and listened intently with great care and attention to detail…read more Worked really hard to find out my needs and delivered on that. Buying a vehicle is stressful and he was personable and warm--didn't feel pretentious like most car salespeople. I found him to be refreshingly honest. The experience was great and so far has been consistent with their service.

Awesome dealership. I was very impressed with there professionalism and going that extra for me. I…read morewould highly recommend this dealership to friends and family

We had a fantastic experience working with Scott on our purchase. He went above and beyond for us…read moreand was transparent every step of the way. The rest of the staff were great as well. Excellent customer service!

Recently attended Envision Financial Retirement Planning 101 in May, excellent facilities, great…read morefood and atmosphere - friendly staff - speakers were knowledgable and explained the why's of Retirement Planning and options. Easy to understand. Would recommend attending if you can.

Great service with Business banking. Not my home branch but Tanya Hruska a total life-saver…read more Got the docs I needed. Newest branch, nice and big, plenty of parking.

The branch manager at the location on Fraser Hwy in Langley, was very rude to me and would not…read morelisten to what I had to say. I had my account compromised and I thought everything was going good until he started questioning me about my transactions. When I asked for the notes on my account after he said I said something that I did not say, he refused to give me the information I asked for. Derek made me feel like I was a criminal. I would not recommend anyone bank with him. He has no right to watch someones account. I tried to explain everything to him but he would not listen, He told me that I wasn't able to get the money from an e-transfer unless I went into that branch I couldn't go to one closer to where I was. He didn't tell me anything until I went into another branch and they told me I was not entitle to get the money out of my account from the e-transfer.

Update 2: a few weeks ago Cindy from FlexCar reached out to…read moreme wanting to make things right. She was absolutely amazing to deal with, and today I picked up the new tires for the truck. The service from Cindy was 5 stars, and I do believe FlexCar is actively improving and now providing 5 star service, with a very clear difference in service from a couple months ago when I purchased my truck. I would not hesitate to refer friends and family to them now! Update: bought truck in April. It's now July and they still haven't held up their end of the deal. No tires yet. And can't get ahold of them. They won't return texts or calls. Bought a truck from them 7 weeks ago. They still haven't held up their end of the deal by putting a new set of tires on the truck. Truck has been great, and it was a great price. Besides the tires, the biggest area of improvement would be timeliness. Two trips to their dealer to get everything dealt with and both trips spent 2-3 hours in their office.

Cindy helped with the operation, and she was the one who made me not want to speak badly about this…read moreorganization because she was so nice. Everyone else I dealt with was terrible. A criminal organization filled with scammers. It cost me thousands of dollars and days of work. I don't like speaking badly about people, but I don't want anyone to have to go through what I did.