Update 2: a few weeks ago Cindy from FlexCar reached out to…read moreme wanting to make things right. She was absolutely amazing to deal with, and today I picked up the new tires for the truck. The service from Cindy was 5 stars, and I do believe FlexCar is actively improving and now providing 5 star service, with a very clear difference in service from a couple months ago when I purchased my truck. I would not hesitate to refer friends and family to them now! Update: bought truck in April. It's now July and they still haven't held up their end of the deal. No tires yet. And can't get ahold of them. They won't return texts or calls. Bought a truck from them 7 weeks ago. They still haven't held up their end of the deal by putting a new set of tires on the truck. Truck has been great, and it was a great price. Besides the tires, the biggest area of improvement would be timeliness. Two trips to their dealer to get everything dealt with and both trips spent 2-3 hours in their office.

Cindy helped with the operation, and she was the one who made me not want to speak badly about this…read moreorganization because she was so nice. Everyone else I dealt with was terrible. A criminal organization filled with scammers. It cost me thousands of dollars and days of work. I don't like speaking badly about people, but I don't want anyone to have to go through what I did.

I was searching for a vehicle for months and have not experienced as great of service as I did at…read moreAutoworld in Langley!. Features of the vehicle were explained, I did not feel rushed or pressured. I was purchasing a used vehicle and it was in mint condition. I would definitely recommend to family and friends.

Rob has gone out of his way for me a countless number of times to make sure that my car is set up…read moreand ready to go. The service Autoworld has provided goes way beyond any other business. I will be a customer with Rob for as long as I am driving a car and will refer anyone who is looking for a car to Autoworld.

Very Friendly service Great place to buy used cars all…read moretheir cars are certified Bad credit but they got me financed with a good rate.

From the owner: Certified Pre Owned vehicles in top condition with full car fax report. Great prices with…read moreexcellent customer service. We pride are selves on having great integrity that you can trust.

Excellent experience with Wayne. He has a crew of 2 other guys with open and enclosed trailers. I…read morehad a motorcycle that needed to go across the border. He texted me a copy of the forms which he needed. All I had to do then was pdf them back to his email wlinfoot@shaw.ca His email/text/phone hours are normal buisness hours I used the app "genius scan" for iPhone to PDF them to him As with any proper company, he is very busy but has great grasp on his availability. It was kind of interesting to get personal service from a established company Thx Wayne!!!

This was the first time I bought a car out of Canada, however, Wayne made the shipping experience…read morevery easy and updated me every step of the way. My car was picked up in Los Angeles and brought up the coast through the border, Wayne also double checked the paperwork to make sure there were no issues for the port. My Fiat arrived on time at 9:30AM in a nice enclosed single car trailer. Talking to the delivery driver its pretty clear Wayne works with people he knows are professional. Awesome job, I'll definitely be calling again when I need to transport another car!

If I had known it would take 45 minutes for the shuttle to even arrive I would have had someone…read morepick me up... Like most dealers now Toyota town uses a single shuttle to cover their entire area. The only problem with this is that their area is huge. Now on my third visit, I cannot simply say it was a one time occurrence to have to wait. Looking at the clock, realizing it has been an hour since I finished with the advisor and knowing it will still take longer to get back is frustrating. They really need to have two shuttles (one East, one west) to handle their runs. It's not a matter of ability or competence of the shuttle driver or the service staff - it's just the geography. It wouldn't have been an issue (I could have arranged for a ride) if there was accurate information. When I finished with the advisor he said that the shuttle would be back in five minutes. Thirty minutes later when I asked him again, he said five minutes... Really? I suppose if you say five minutes enough times you will eventually be right. As for the dealership itself, it's nice. The location is accessible, spacious and well laid out. The interior is kept clean and tidy with newspapers and a TV in the waiting area. Pricing levels are decent, but you will generally pay more for things than elsewhere (expected at a dealership). I'm not a fan of the service department layout however, since you stand awkwardly in the middle of the walkway until an advisor on the left or right is free. There's no where to stand out of the way - you just move left and right to let people pass you as you wait.

My wife Rita, and myself purchased a used vehicle from Langley Toyota because of our experience…read morewith other Toyotas. We wanted a specific model and wanted a Dealer who would stand behind what they sold. We were not able to drive the truck much because we purchased a house several hours north of Langley and were very busy with the move. Once we were established in our new home and had more opportunity to drive the truck, we found that it did not meet our expectations. We contacted Langley Toyota by phone and worked out a tentative arrangement. We returned the truck and purchased a 2026 Toyota BX Limited. We are more than happy with the price and although we have never owned an electric vehicle before, the staff were extremely patient and helpful in getting us on the road with this beautiful car. Langley Toyota went FAR AND ABOVE our expectations in helping us. Two thumbs up for Langley Toyota and the staff. Thank you! We love our new Electric SUV.

Despite some other reviews I've seen, I had an amazing experience here. The staff pulled out all…read morethe stops to make sure I was looked after and my experience was as low-pressured as possible. The vehicle I purchased (2008 Mini Cooper) was in pristine condition and worth the rate. On customer services alone I would recommend them any day of the week. They weren't pushy and were able to address my concerns before I even voiced them. They do tend to get a little busy in-shop, so expect to wait around a little when you're there.

Being honest and upfront? Or I guess that doesn't exist with car dealerships…read more Wasted our time with text messages, test drives, then b.s. when it came to financing.

I would like to express my sincere appreciation to Shiv, Nosh, and Kel (Insurance Broker) for the…read moreoutstanding service they provided throughout our vehicle purchase experience. Shiv took the time to understand and respect my needs and concerns regarding a vehicle. He presented the sale professionally, clearly explained the process, and kept me informed every step of the way. I gave Shiv many different options to consider, but he confidently assured me that the Mitsubishi Outlander was the best fit for my budget and needs. I truly appreciate his honesty, guidance, and patience. Nosh, thank you so much for taking the time to show us the vehicle. We absolutely love our Outlander and could not be happier with our choice. What stood out most was that the entire team made the experience stress-free and comfortable. At no point did we feel pressured or forced into a decision. Instead, they provided support, knowledge, and reassurance, making the process enjoyable from start to finish. Most importantly, you made my son's day. I will never forget the smile on his face when we drove away in our new vehicle. That memory will stay with me for years to come. Thank you again to Shiv, Nosh, Kel, and the entire team for your exceptional customer service and professionalism. Cheers to all of you, and I would highly recommend your dealership to anyone looking for a positive and memorable car-buying experience. From Baljit Johal

Don't trust this dealership …read more There also offer a referral money to customers when they refer another buyer to the dealership and a vehicle is purchased as a result. These types of referral programs are illegal in B.C. Steve Phillips (Sales Manager) and Curtis Thomson (General Manager) who is running this kind of programs, when I said I will do a complaint to VSA ,there threatened me. Please read all google reviews before going into this dealership. Check your end cost of the vehicle because there only show you bi weekly payment (lots of bullshit happening in this dealership)

From Henry on sales to Chris in Service and the whole Preston's team you have renewed my faith in…read morean auto dealership. I had only had my 2011 Convertible Camaro for 5 weeks when I discovered water on the trunk. This car had no warranty left on it. I had purchased it from Preston's so I decided to take it in to them for repair service. After booking an appointment , the woman I spoke to told me that I would need to speak to my sales person to discuss any form of compensation. An email to Henry and he championed my case to the sales manager who took care of everything. The complete diagnosis and repair took over a week and I was provided with a 2017 Canyon PU as a courtesy vehicle no fuss no muss! A 5 star, A++ business to do business with!

Never seen a more disjointed and lazy service team like they have here at Preston…read more Tried calling the service scheduling desk and they didn't have a clue about what I needed. So I decided to stop in the service bays to speak with a service writer. Pulled in and asked if they had a designated EV service writer and the guy looked up from his cell phone and said...."what". Told him I needed to schedule service and he pointed to the office and said "the girls can schedule for you". Went inside and they were clueless about my warranty needs and suggested I speak with the service writer.... Seriously seems this dealership is going out of their way to disappoint potential customers. Never been there before, and never going back.

Jonah--team lead was kind, proactive and listened intently with great care and attention to detail…read more Worked really hard to find out my needs and delivered on that. Buying a vehicle is stressful and he was personable and warm--didn't feel pretentious like most car salespeople. I found him to be refreshingly honest. The experience was great and so far has been consistent with their service.

Awesome dealership. I was very impressed with there professionalism and going that extra for me. I…read morewould highly recommend this dealership to friends and family