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    TMS New Mexico

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Santa Fe Imaging - Quickly got x-ray...no fibula fracture!

    Santa Fe Imaging

    2.2(70 reviews)
    2.2 mi

    X-ray in March at southside Entrada Contenta the technican was surly. I needed to sit in a chair to…read moretake off my boot cast and asked if she could slide it over a few feet so I could get down to sit. She wouldn't. Stood there and said "can't you hop on one leg over to the chair?" I am 76 and non-weight bearing. She would not move that chair for me to sit, argued with me. I had to get down off the table, back onto my knee scooter, back it up and turn around to position the chair so I could get to it and take off the boot. She only had to slide it two feet over for me and just. would. not. do. it. Second Xray in April was lost. My doctor never got the images or the report and could not locate it in the system. It's still not there seven days later. No one answers the phone. Both the main and the satellite site use (505) 983-9350 but it does not connect to anything. Tried for two days and on hold for 20 min. each time then disconnected. Never got anyone at the main location or at the satellite site. With the phone system completely down, images not being read or reported -- it seems this location is in the process of shutting down? I know staffing has been a critical issue for Santa Fe Imaging, perhaps the southside site won't continue to operate. Never did get any any one to answer, had no other line to call, and doctor never got any xray report from them. Doors are still open but there apparently is no staff to read and report images. Or the system has been down for seven days and isn't functioning. You will need to get your doctor to specify Xray Associates for any images needed.

    I am usually singing the praises of this organization, and I still do. The quality of care is…read moreoutstanding, the equipment is great, not long waiting time when I arrive. However, this is the 2nd day I have been on hold for 20 minutes trying to schedule a non-mammogram appointment. The other day I hung up after 20 minutes, but I do need to schedule this today, so have them on speaker while doing other things. This is unacceptable, needless to say. I feel bad for the schedulers who must be inundated and overworked, but please hire more people!

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    Santa Fe Imaging
    Santa Fe Imaging

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    Eldorado Audiology and Hearing Center - Doctors of Audiology, Waugaman and Pulsipher, Dr.Waugaman founder of Empathic Audiology™

    Eldorado Audiology and Hearing Center

    4.4(5 reviews)
    11.1 mi

    I have been a customer of El Dorado Audiology for 5 years and have always received "Excellent…read moreCare." After my initial testing Dr. Kelly recommended the best hearing aids for my issues and placed the order. During my next visit Kelly was thorough, adjusted my new hearing aids and explained the instructions. The office staff treats their customers like family. (Kelly, Brent and Lisa) understand the difficulties associated with hearing loss, they are caring, compassionate and focused on Excellent Customer Care. On the occasion when I have called with a question they have immediately worked through the issue with me, making sure I have a Positive Experience. Yesterdays appt. was for my yearly hearing test. The moment I walked in the door I was warmly greeted by the entire staff. Dr. Kelly tested my hearing while Brent thoroughly cleaned my hearing aids and inserted new fresh parts & what a difference that made! They also took the time to sync my hearing aids with my cell phone. I look forward to each & every visit~ Sherry G.

    Dr. Kelly set me up with my first pair of high quality hearing aids five years ago and my…read moreexperience with Eldorado Audiology over those five years has been nothing less than excellent. At one point my charging box developed problems and Kelly got the manufacturer to replace not only the charging box, but also the hearing aids and after my initial two years I got set up with a brand new three year warranty on the new aids and box. Dr. Kelly and Dr. Lisa keep a close eye on my hearing loss with regularly scheduled exams and they make adjustments accordingly. Brent is also very friendly, knowledgeable, and helpful. I will continue to support this business. Ted Alm

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    Eldorado Audiology and Hearing Center
    Eldorado Audiology and Hearing Center
    Eldorado Audiology and Hearing Center

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    Quest Diagnostics

    Quest Diagnostics

    2.7(11 reviews)
    3.3 mi

    Incredible team of two being as fast, safe, and efficient as they can possibly be. They're given 10…read moreminutes by the company to get everyone's lab work done, no matter how much blood you need drawn, nor how many manual entries are required for the paperwork. I've read the other negative reviews and I don't think it's right to give a location negative comments based off of same-day scheduling. 9 times out of 10 you can't find that anywhere in Santa Fe. Book your appointments in advance like a grown adult and show up early to check in, so you don't make everyone else's appointments late behind you & cause the employees to drive home late. Keep up the excellent work guys and nolite te bastardes carborundorum!

    I've never had someone get upset with me because I refuse to have additional tests…read moreperformed...until now. I scheduled a standard personal blood panel online, arrived to have my blood drawn and was asked if I was prepared to give a urine sample. "No, I only scheduled a blood panel." "Well if you're not able to give a urine sample I'll have to put this test on hold." "I didn't pay for a urine test." "But the computer says..." Back and forth. At no point did she check her computer to see what tests were being performed, or any attempt to explain why I might have an unexpected urine test. I actually asked her if she was going to force me to provide urine before drawing blood for the test I paid for. She was visibly frustrated that I was refusing a urine test that I didn't want or ask for. If the computer said it's what I ordered, she was going to perform what the computer said and not spend even a moment to confirm that she was preparing to perform the correct test. Unprofessional, potentially dangerous, potentially a privacy issue if they aren't even checking their tests. I left because I wasn't about to have this visibly frustrated person stick a needle in me without knowing why they are doing tests or having the care to be able to explain anything at all.

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    TMS New Mexico - c_and_mh - Updated May 2026

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