Great experience and smooth transition to installing WiFi for a new apartment…read more Extremely helpful and available more than I'd expect for a business. Above and beyond with Peter and his team.

Friendly, affordable prices for your budget. One professional cellular store in Korea town Los…read moreAngeles.

Best customer service ever, these guys knew exactly what issue I was having with my phone…read more They fixed it in no time and only charged me $20...couldn't be happie...Definitely going back.

Stopped by needing a new screen. Guys were very nice. Replaced the screen while I went and got…read morelunch and unexpectedly put a screen protector on at no charge. Very happy with the service and entire experience.

They answered within minutes. He was very friendly. They bought my phone right away…read more I was more than happy with their fast service.

I was looking for a local place to sell my used iPhones, so I wouldn't have to deal with anonymous…read morebuyers and shipping issues. I found Paul online, saw the great reviews, and texted him. He responded right away, we discussed terms for the deal, and agreed on a nearby place to meet. It was all very easy, safe, and went exactly as he promised. Paul is an honest and nice person to deal with, and the sale was smooth. Definitely recommend to anyone who needs to sell devices and wants to do it in-person and get paid immediately.

Alex Sanchez is a great seller! I went to the store still unsure which phone to buy, and he helped…read moreme to choose the best one for my needs. He knows a lot about the phones and T-Mobile, and was also really fast to double-check any info he was unsure of, which made me feel secured in my final choice! He's very patient and guided me through the process of transferring the data and each step of the purchase, explaining it throughly + guided me to get great discounts (plural!). He also casually asked about my home internet, which I was unsatisfied, and offered T-Mobile Internet to test for 15 days, with much cheaper pricing and great data. I couldn't resist! So far, so good, I'm happy with it and planning to cancel my old internet plan. Entered looking just for a phone, and left with a phone+accessories+home internet, while feeling taken cared off and very satisfied with my purchase! Thank you, Alex! And thanks to T-Mobile too!

I just want to thank Alex for being absolute amazing. For wot we wanted to do, it was a 4-hour…read moreordeal and not once did you see his attitude change. He was very patient. He explained everything so well. He was so awesome that we are switching our internet service to T-mobile. Shoutout to Mr. Rudy who is an absolute patient and amazing supervisor as well. Of course, the other staff members: Mr. Franco, Mr. Giovani, and Mr. JC(?). If you need a help a with anything T-mobile related; this is the place. If you have a competing service, you need better and that's T-mobile.

Went in for a new phone, all the guy helping me cared about was forcing me to make an early…read morepayment, forcing me to download their T-Mobile app, and trying to force me to upgrade my plan in order to get the phone they offered me months ago. Felt like a low rate Black Mirror episode but at least I didn't fall for the bait and switch.

I stopped by the T-Mobile store on Sunset Blvd to set up a new service, and Alex assisted me. He…read morewas extremely polite, professional, and very knowledgeable about T-Mobile's services. He made the whole process smooth and quick -- everything was completed in less than 30 minutes! Honestly, it felt like I was in the In-N-Out line -- fast, efficient, and satisfying. Great customer service experience with Alex. Thank you for making it so easy!

With Sooooo many choices I took a stab at this place from the reviews and close location. ANDY was…read moreextremely kind, helpful and honest about whether or not to pay to fix teenager's broken iPhone or replace it. He was able to fix it perfectly for a good price. Well, since then she dropped it so headed back to see if they can work their magic..... Update: They fixed it AGAIN! Thanks again Tech Boys and Shout-out to the light worker, HIKE! God Bless!

Excellent store excellent service and Chris is really helpful. Great place to repair your phone…read more I'll get things extra for your phone.

They fixed my phone within a reasonable time. The screen repair was $320. I can see that some…read morereviews say rude customer service; I think this depends on who you get, unfortunately. I suppose I was lucky, but either way, they did do a great job on my phone repair so no complaints here.

Do NOT use ubreakifix or the assurian insurance. It is all a total waste of time, money and they…read morewill ruin your equipment. I brought in a 2022 mackbook pro, never opened, having screen issues. 3 weeks later, tech called and said some one had stripped out internal screws (level 1 tech dudes did that) level 2 tech could not repair initially, replaced screen and batt, said was completed and fixed. Shipped home and would not operate for 3 mins without force shutdown and over heating. (Never happened before) Took to apple who stated screen improperly replaced and ruined mother board. Absolute night mare and ruined my $4000 macbook and cashed me out 1500z I despise ubreakifix and their lousy insurance. (James bell, 3/22/26.)

I went in because I had an issue with my phone and I was assisted by a very knowledgeable and…read morefriendly rep! I believe her name was Danielle Z. She truly went out of her way to find the best possible solution for my issue and I genuinely appreciated her assistance!

As someone who has worked in retail for years, this is not how a good business is run. Customers…read morecome back to establishments because of how you make them feel, and service provided . My service was nonexistent, dismissive and extremely disappointing. Q.) Would I recommend this particular store? No. T-Mobile and affiliate stores have work to do on their Customer Service , very disappointed.