Excellent service provided! Thank you! -- professional, polite, and on time. Will use again.read more

Great service: Prompt, professional, thorough. Excellent follow-up. Reasonably priced.read more

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

Perfect. An actual human being responded quickly to set up an appointment the next day (Saturday)…read more Technician was personable and professional, arrived right on time, confidently diagnosed the issue, and swiftly completed the job (oven igniter and wiring repair). I would absolutely hire them again.

I would not recommend this company under any circumstances. Alex, the owner failed to show up for…read morean appointment. He did not contact me beforehand, nor did he respond to texts I sent asking whether he was still coming. I finally received a text from him after I posted on a neighborhood Facebook page that he had ghosted me. In his text, Alex sent me a photo of a living room that had been severely damaged by a fallen tree. He represented the photo as a current image of his own living room and said he had been rescuing his children, taking them to the hospital and dealing with water damage that created a risk of electrocution. He ended the text by writing: "Yes that's more important than ur fridge." The problem is that this photo actually appears in a news article about a Canton resident whose home was damaged during a severe storm in 2020. Missing an appointment is one thing. Failing to communicate is another. But sending someone a photo that appears to have been taken from a years-old news story in order to explain a missed appointment raises much more serious concerns about credibility and professionalism.

Fixed my washing machine quicky. Not cheap but cheaper than a new one. Alex is reliable and work…read morefast. He can parts quickly if he doesn't have them already.

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

Don't let the good reviews fool you... Extremely unreliable company.. Requested an appointment. Was…read moreinformed the first available was today Sunday, August 3 between 10:00 -12:00. I confirmed for 11:30 am. Started texting company about 12:30.. with no response. I called about 1:00 .. went straight to voicemail.. called again about 1:30 . The gentleman that picked up had no information regarding my appointment. I asked why would I have confirmation for a service call when no one intended to show up. He informed me they were out of town. Never again

My dryer stopped working randomly- this business got back to me first when I mass requested quotes…read morevia yelp- he was able to come same day in the afternoon. He came within his time frame and gave me a 10 min heads up when he was on his way. Within 15 mins he found the problem, showed me a picture of the problem and fixed it. Paid him his base rate of 100 bucks via Zelle. Not much more you can ask for! Highly recommend.

I'm very happy with the service received from Pete's Appliances. Pete visited my home, diagnosed…read morethe issue and provided steps for me to take to order the replacement part (under warranty) from LG for my noisy dishwasher. I texted a week later and Pete stopped by the same day to do the work using a spare part he had in his warehouse. (Said he'll backfill the part when it arrives from LG.) I found this to be very customer-centered and considerate. Also, I completely forgot that when I first called, I had asked about mounting my dishwasher properly (The previous owned never mounted it because the counter top is granite.) so when I discovered that he had taken the time to properly mount it, I was pleasantly surprised. No more rocking back and forth when opening the dishwasher door. It's little things like this that make a difference. Dishwasher is working great. I feel like Pete went the extra mile. Responded to my questions via text in a reasonable amount of time and went beyond doing the job right. And the price was reasonable, too. Hire this man.

Very pleased. Pete solved the mystery of why my washing machine wasn't working and saved me a lot…read moreof money!!! He is very knowledgeable. Going to be my appliance repair guy from now on!!! Thank you Pete!

Got problems with your appliances? Your prayers have been answered…read more Franklin Appliance rocks!! From ovens, to refrigerators, to hot water heaters, to heating systems, to washing machines and more, this guy is awesome and totally reasonable. There really is not much he can't fix! If you're a home owner or thinking of buying a home, you'll be glad to have found this guy, because this is type of person who's number you will keep for years to come, because when some goes wrong, instead of playing Russian Roulette with the Yellow Pages or Google, you'll know what to do and who to call. Very, very friendly guy and totally accommodating. He works from 1pm - 9pm, so you don't have to worry about staying home from work and wasting a vacation day while you wait to get something fixed. Instead he'll come by in the evening. This truly a great benefit of working with Franklin Appliance in my opinion. Franklin has been in business for over 20 years, so they've got a good reputation and are very trustworthy. So, next time something goes wrong in your home just call this guy and trust me your problems will be solved and you'll still have $$$ left in your wallet.

Reliable, skilled, on time, friendly and affordable He works…read more12-8 or 9 so there is no need to miss work if you have a typical 9-5 job.

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

extremely professional individual who pays attention to details, ensuring high-quality service and…read morevalue to their clients. I strongly recommend this service.