Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

I have always been a big fan of Classen Urgent Care, as the employees were always so kind to us and…read morevery thorough. However, something has changed and the quality of care has gone WAY down. Very disappointing.

This place hasn't been too busy when I have gone. The office is clean and staff is nice. I've…read morebeen here twice and both times to doctor there just in at great. Her knowledge is limited or wrong based on facts. She has a hard time just getting things done and doesn't seem to be straight forward. They stated on the phone they provided a service but upon coming in, that wasn't the case. Overall it's a great place to go for urgent care but due to my experience I'll attempt to find a different one to try out.

I hate to give poor reviews, but I feel I have to with my experience yesterday. I injured my foot…read moreand the swelling had gotten so severe I was at a 10 on the pain scale. I went in on crutches because I couldn't bear any weight. In fact, it even hurt to use the crutches because every time the foot moved the pain would shoot up my leg and with my foot dangling, it was moving and painful and swelling worse. The front desk didn't care to help at all. She was cordial, but not helpful. Watched me suffer trying to get from point A to point B. (A wheelchair would've been extremely helpful!) Anyway after 30 minutes I got put in a room to wait another 45 minutes to see the PA or doctor, not sure which title she had, she was nice but in hindsight she absolutely dropped the ball. She sent me for x-ray which took another 30 minutes or so then I sat and waited. The whole time, my swelling was intensely painful! I'm not a doctor and had no idea that the swelling alone was causing the intense pain. Just keeping my foot dangling and no compression and no ice was not a very smart situation bc it was intensifying the compression on nerves and my foot had turned purple with no movement in the toes. The PA and nurse didn't seem to care as I waited for an hour for the x ray to be read. I was shut in a room this entire time with no communication as to what was taking so long. And sitting in a chair in extreme pain with no way to elevate or ice my foot. I finally got up to leave so I could just get home and get some ibuprofen for relief when they gave me the report on the way out the door. No apology no instructions no help whatsoever! I truly felt like I was not cared for at all here. I will never go back even though it is right by my house! I will make the drive to Integris urgent care 15 minutes away where they actually treat you like you are cared for and actually communicate and help you. Come to find out, leaving my foot dangling like I had for so long could've been bad due to the severe swelling and compression on the nerves. Luckily I got home and iced it and elevated and put a wrap on it to alleviate the swelling, but they should've been the ones to tell me that, and make sure I knew to do that to prevent nerve damage! Anyway, just a heads up... they weren't busy when I got there, but picked up a little after I entered the room and were definitely not staffed for the mediocre traffic that came through. As I stated before, I hate to post bad reviews, but the way I was treated definitely warrants one and I think others should be aware.

The type of care I'm getting is for a possible brown recluse spider bite, the quality is perfect…read moreand the Office Experience is fine, if you have minimal injuries I highly recommend them, so keep your dollars local and shop, dine or use the many services Midwest City has to offer !

The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

This facility is fantastic from the courteous in-take employees to the doctors. It's also spotless,…read morewith a very clean waiting room and exam rooms. Went in for a rapid test and it was seamless, quick and easy. Plus they have a new highly sensitive machine that doesn't require that awful swab to the back of the brain! It was a simple nose swab and done. Loved that. While i have a primary care physician, he is up north, so this is my new urgent care spot.

This place is permanently closed down. You get help over the phone only . Was a great place before…read morethey closed.

One of my kiddos needed an MRI and our doctor recommended that we come here because they were one…read moreof the best. The check in process was seamless and easy, the service was prompt and kinds, and my appointment started on time. Which is worth so much considering how much time gets wasted waiting on the doctor. I did not like that they did not let me go back with my minor child, but I understand the reason. Overall, the experience was great and I hope that if I ever need this service again I am referred here.

Our daughter, who is autistic, was scheduled to be sedated for dental work. I requested the…read moreearliest appointment, due to her being NPO after midnight. At check in, the front office staff were very professional and efficient. When the nurse took us back, she put us in a surgery waiting room and two hours later-still waiting and never checked on, we hear others, that came in after us-being checked on, the anesthesiologist and doctors discussing the procedures with them and taking them back. They were so over booked, but yet the others waiting were all being checked on, while we were forgotten about. Our daughter is 6, she has had tubes in her ears and a T&A and we were never treated that way. We ended up leaving. We did not trust our child's care, to medical professionals who left us in a room for two hours, did not check on us and saw every other person who had checked in after we did. I do not recommend their facility, not for a child and especially not for any special needs child.

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

I was there yesterday for the first time. Was very pleased with the friendliness of the staff and…read morehow quickly I was able to be seen. Jimmy Tisdale, the Nurse Practitioner, was outstanding! He was very compassionate, professional and very knowledgeable and was able to diagnose my problem without having unnecessary tests. If the need arises, I will be back!

If you're seeking a medical facility where the doctor spends 15 minutes flirting with nurses…read moreinstead of attending to patients, this is the spot for you. Despite being told there was no wait, my husband, who was very ill with vomiting and diarrhea, was made to wait while the doctor engaged in flirtatious conversation with a nurse, even expressing interest in taking her on vacations. When we requested prompt attention, we were dismissed and advised to seek care elsewhere.

When I went in I was very sick and asked how busy it would be. They said immediately no one is…read morehere. We got in fairly quickly and then laid there listening to the doctor flirting with his staff. Absolutely the worse service EVER! Stay away.