Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

The type of care I'm getting is for a possible brown recluse spider bite, the quality is perfect…read moreand the Office Experience is fine, if you have minimal injuries I highly recommend them, so keep your dollars local and shop, dine or use the many services Midwest City has to offer !

The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

I checked in and it only took 5 minutes before the nurse called me back. I was seen and treated…read moreprofessionally; entire staff was very nice to me. I will be back the next time I need medical assistance.

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

I have always been a big fan of Classen Urgent Care, as the employees were always so kind to us and…read morevery thorough. However, something has changed and the quality of care has gone WAY down. Very disappointing.

Our daughter, who is autistic, was scheduled to be sedated for dental work. I requested the…read moreearliest appointment, due to her being NPO after midnight. At check in, the front office staff were very professional and efficient. When the nurse took us back, she put us in a surgery waiting room and two hours later-still waiting and never checked on, we hear others, that came in after us-being checked on, the anesthesiologist and doctors discussing the procedures with them and taking them back. They were so over booked, but yet the others waiting were all being checked on, while we were forgotten about. Our daughter is 6, she has had tubes in her ears and a T&A and we were never treated that way. We ended up leaving. We did not trust our child's care, to medical professionals who left us in a room for two hours, did not check on us and saw every other person who had checked in after we did. I do not recommend their facility, not for a child and especially not for any special needs child.

This is the most wonderful medical facility I have experienced in the United States or the British…read moreIsles. The staff is kind, helpful, patient, caring, and knowledge. The facility is down right intuitive! The consideration of the room configuration, the access to anything you might need, and the options for visitors were beyond accommodating. There aren't enough positive adjectives to describe everything. I plan to only see doctors who work here moving forward.

This facility is fantastic from the courteous in-take employees to the doctors. It's also spotless,…read morewith a very clean waiting room and exam rooms. Went in for a rapid test and it was seamless, quick and easy. Plus they have a new highly sensitive machine that doesn't require that awful swab to the back of the brain! It was a simple nose swab and done. Loved that. While i have a primary care physician, he is up north, so this is my new urgent care spot.

This place is permanently closed down. You get help over the phone only . Was a great place before…read morethey closed.

This is my family's primary care provider. I love this office! The process is efficient and the…read morestaff is kind. Quality health care with positive bedside manner. Love all the providers here!

My first and only appointment (to establish care) was a circus. Prior to ever seeing Dr. Deng or…read morefilling any paperwork out I already had quite the medical history. I had 2 C-sections (2015 & 2018), was married, and had a family history of diabetes from my father side. I also had a mid-late aged man's drivers license in my chart. I know this because the initial MA I saw physically moved her laptop to face me, so I could see this as she thought it was "funny". 2 other MA's would also come in and out over the course of getting my vitals, manually entering my actual medical history and dismissing me from the appt. It was by far the strangest appointment I've ever had of any kind. As a health center manager, I was quite shocked at what I experienced. If you're looking for quality in the management of your health, I'd keep looking elsewhere.

If you're seeking a medical facility where the doctor spends 15 minutes flirting with nurses…read moreinstead of attending to patients, this is the spot for you. Despite being told there was no wait, my husband, who was very ill with vomiting and diarrhea, was made to wait while the doctor engaged in flirtatious conversation with a nurse, even expressing interest in taking her on vacations. When we requested prompt attention, we were dismissed and advised to seek care elsewhere.

When I went in I was very sick and asked how busy it would be. They said immediately no one is…read morehere. We got in fairly quickly and then laid there listening to the doctor flirting with his staff. Absolutely the worse service EVER! Stay away.