I do not have medical insurance so I paid for the exam and test out of pocket. I was given the cost…read moreprior to starting my COVID test to which I agreed to paying. They then tell me that they will charge the card I had given them less than 10 minutes prior. Test comes back fine and they tell me that everything is paid for and that I am free to go. I then receive a letter in the mail that I owe money. I spoke to a customer care rep. and they did nothing to resolve this issue. Mercy is still trying to upcharge me versus sticking to the price we originally agreed upon for a mistake on their part. It's despicable that you lied about the price and are hounding me for a measly $40.

Front desk staff wasn't the friendliest but non the less I was taken care of short notice and got…read morethe medication I needed. Great doctor and location.

I've been dealing with my gout all winter long and have gone through multiple urgent care and been…read morepriced differently from $300-$500 self pay. I came across Quick Urgent Care and from the beginning they've been upfront with pricing and for the same if not BETTER treatment I've got I paid less than $200 That's with X-ray they suggested I don't need it but it was such a fair price I said why not because I would like to know

This place has virtual visits and will do flu and Covid testing from your car. Very quick and…read morereally know what they are doing. I have been to several urgent care visits over the years. This is my favorite!

I had an amazing time at the healthcare express today the nurse helping me out I think her name was…read moreBree or Brea I asked but I kind of forgot. She was super sweet and helpful would definitely come back just to see her best care.

Waited over a hour for an appointment I had scheduled. Would not recommend this urgent care.read more

Just trying to call and get through to someone to schedule was hard enough. On top of that, no one…read morecould tell me if the doctor was in network with my insurance. It took three calls (which I waited 20+ minutes each time JUST for someone to answer) I don't know a single doctors office that's takes THAT long to answer incoming calls no matter how may doctors are there. Once answered, the receptionists didn't have any answers to any questions. Could not get on their website either. Very shady, unprofessional. If they don't have a decent answering service, website etc, how successful can this place be? Made me very leary and I cancelled my appointment.

DON'T DO IT! Pluses: Making appointment online and check-in from parking lot were convenient. PA…read morewas knowledgeable and caring. BIG Negatives: they can't get labs after five days waiting; you cannot speak to a human or leave a message via website--they only want to use an app to track personal info which I know they have done as they now have info regarding other family members they have never treated, which they have now associated with my records. I have been on hold for 1.5 hours to get through to office to obtain labs; message was taken by central office indicating clinic would call back--they haven't for five days and a prior call more than 24 hours ago. On the other hand they have plenty of time to call and solicit my obtaining services which it is unclear I need. At best they are clearly understaffed to handle the "services" they are offering. I guess if you need a quick stitch up, it would be better than nothing but this doesn't amount to medical care in my opinion.

Reviewing minute clinic overall, not specifically this one. I've never had to pay more than $25 for…read moreany doctors visit. Went to minute clinic for an EAR INFECTION and they later sent me a bill for $80. Insurance covered everything except some of the office visit (which was originally $130). Seriously never paid so much for a doctors visit and I promise you I never will again. Con artists. Watch out!

I walked out without having received any medication or treatment, other than over the counter…read morerecommendations. They told me to come back in 7-10 days if I got worse. I was told that people take too many antibiotics now and I needed to get over it on my own. I couldn't get in to see my regular doctor until Monday. I might as well have waited. This was a total waste of time and money.

Dr. Pope is amazing! She has incredible bedside manner and a wealth of knowledge. She truly cares…read moreabout her patients and is non-judgemental. I would highly recommend her for primary and urgent care needs. You might encounter a wait but it is definitely worth it and she and her staff work very efficiently.

If I could give negative reviews I would. This place, chain practice is so incompetent! DO NOT take…read moreyour kids here! Over Memorial weekend, my 19 month old became sick. Fever, cough, runny nose. Being a holiday weekend no one was open except JKP. We went to the open location closest to us (SW 89th & May) and saw Karen. After two hours we had been told our baby had RSV, she was tested and it was negative, even though Karen was 99% sure it was RSV. Then She said it was Hand, Foot Mouth because she goes to a daycare, even though there was no rash on her hands, feet or mouth. Later on she guessed strep could be the cause because she had a fever rash. Even though I gave my baby Motrin while we were there and the rash was going away. However, she said she will not test babies for strep. She could not determine what was wrong and sent us home. No answers, no medication. We waisted our time. After the holiday weekend we followed up with our normal pediatrician. She immediately did a strep test that was positive. We had an antibiotic within an hour. Our Pediatrician also advised that strep has been going around and they are seeing multiple cases a day. The very next week, our 12 year old was sick, similar symptoms. My husband took her to JKP as that is where her Bio mom insists she goes. This time, the location was on S. Eastern just south of 12th in Moore. They confirmed they could visibly see puss pockets in her throat and it was in fact strep. However the strep test came back negative. They refused to prescribe any medication or treat her. Minutes later she was seen at an urgent care that immediately said it was in fact strep and their strep test was positive. Two different kids, two different locations, same common illness; Yet the same result they, refused to treat and they didn't know what was going on. We will NEVER go back!!!

I went to the Er 2 days ago with excesseive abdominal pain, the doctor was rude, treated me like I…read morewas inconveniencing her. she refused to do a ct which was needed and insisted on using X-ray which in abdominal pain is not conclusive. she gave a toradol shot and when that did noth, refused to treat my severe pain any further, I was discharged and now 3 days later after her recommended treatment, the pain is worse. Now I have to go to another ER to see if I can get the care I need. I'm not indigent, I have insurance not that it should matter but I'm tired of these doctors treating us like we don't matter. so now another ER. bill, do yourself a favor and go somewhere else.

On 4/1/25 we visited the Moore ER. The gal took $500 from our HSA account which is beyond what our…read moreER co-pay is. Per our EOB we owe nothing as we had met our out of pocket and our deductible prior to that date. I have been calling the billing department which is out of the Council Rd site for several weeks. Our insurance company has called the billing office for me. She was able to get through and was told they had not received the EOB by mid-April. Ok, so I wait a few weeks and call again because no doubt they have received the EOB by this time. I leave my name and number alone with my husband's name and number, the date of service and his birthdate. I have yet to hear from billing in regard to reimbursement. I guess I will have to file with small claims. This is the second time this has happened at this facility. I don't think they know how to check insurance, nor did they explain how much they were going to charge which is not normal for any office. This happened the last time as well. Again, I do not recommend this facilities ER department due to poor business office practices. Even a return call to let me know the status and that they got my message and would be working on it and let me know when it was complete would be better than the silence and feeling like we are being scammed.

They are always very nice and efficient. I have not ever had to wait very long at all. They care…read moreabout you and give expert diagnosis and treatments.

took my daughter there and the provider wanted to force my autistic daughter to do a strep test or…read moreshe wouldn't treat her. we decided to decline treatment due to her being easily traumatized.

I went in about 6:30 last night. Check in was super easy! Got seen very quickly. Everyone was so…read morenice and polite. Was tested and treated for strep within 20ish minutes. Dr Nelson was so kind! Will definitely come back the next time I need an urgent care.

Got me in right away. The people were kind and really saw to my needs. Love the doctor as well!…read moreOverall a great experience! Highly recommend them.