This is not the process or vision I thought I would have! I understand the healing process takes 6 months, however I was told I would be able to see while healing and I cannot. I was 20/20 the day after lasik and 3 days after it changed. I have followed every step I have tried countless different eye drops not to mention spend hundreds of dollars trying to find something that will work. I wake up everyday with blur. I thought the whole point of this was to wake up and see. Every morning is started with frustration. The whole reason I did this was to see and not have to wear glasses ever again. I can't wear glasses for my profession and my hobbies. (I never wore my glasses in the past as it was.) I went to see an optometrist because I have called, I went into the clinic and they said it takes 6 months to heal. I went into because I knew I wasn't seeing clearly. I am driving a-crossed all of south eastern Wisconsin daily for work and I can't even make objects out. I own an exterior business and I'm up on roofs daily. This is completely unsafe and not to mention triggering terrible headaches all day! After tests, one eye is -1.25 and the other is -1.50. I planned this around the time to heal and enjoy my summer and also not to mention my busy season for work. I will mention my original date was canceled and I got pushed back a month and a half. I can't be up on roofs and attics looking up and climbing down with glasses. We have a pool that we are in daily in about a month. I can't wear glasses there. I am a water skier and much more. Non of which I am or can wear glasses. I can't make the TV out from 6 feet away. I have a new baby and I can't even see his face when he's playing or being held by my wife. Non of this is ok, and my vision is not getting better. I don't have 5 more months to just wait. If you have any apprehensions about doing this, I would suggest not. Not being able to see, do activities I love and not to mention see faces of my loved ones is a big disappointment. I wish I could just go back to my contacts and see. read more

Let me start by saying I don't typically write reviews, but for TLC, yes. Do yourself a big favor and schedule the consultation. I was hesitant about laser eye surgery for all of the obvious reasons. Plus I'm a worrier, so I was as nervous as nervous gets. Walking in, that soon went away. Every. single. person. in that office was friendly, reassuring, explained all parts of the process and answered all of my repetitive questions. Dr. Nelson was even nice enough to text me the night of my surgery to make sure I was feeling okay and that nothing was wrong. The process itself is uncomfortable, but quick and pain free - I was driving myself the next day with no blurriness, no halo effect, etc. 10/10 would do it again, though... based on my review you should have figured out that I don't need any further surgery (20/15 to 20/20 eyesight, baby!). Hope this helps. These people are great and should make you feel comfortable and reassured in your choice to pursue laser eye surgery. Thanks! read more

I'm so glad I had my Lasik surgery done at TLC. I have been thinking about it for almost two decades but have been too afraid to do it. The receptionist Mary Jo, and the rest of the staff, were so nice and helpful. Both Dr. Nelson and Dr. Hale were knowledgeable about the procedure that I went in knowing exactly what to expect before, during, and after the surgery. No needles were involved! It was quick and painless. The only thing that I felt was the pressure on the skin around my eyes for less than a minute on each eye. I did not have to wear my glasses as soon as I walked out of the office. Dr. Nelson was able to respond to any of the questions that I had after the surgery through texting. I have been recommending it to my friends, colleague, and family members. read more

I had LASIK in January 2018, and it has been wonderful having 20/20 vision! I highly recommend TLC to anyone that is considering LASIK. The doctors and the staff were so great! I liked that they offered a patient education session a few days before the procedure, and they explained what to expect and answered all questions. They understand that most patients feel nervous about having the procedure done, and they focus on making the patient feel at ease. I was surprised at how fast the procedure was performed. The recovery time went by fast too. You have to follow a schedule for using a few different kinds of eye drops for a week or so after the procedure, and TLC provides a chart that is easy to follow. I am so glad I chose TLC! read more

Dr Nelson and Dr Hale (and all of their other staff) were great. I was pretty excited about the process at first....until I heard the nitty gritty details of the procedure. I definitely was thinking of walking out I was so nervous. The lady who prepped me and the folks in the surgery room were so reassuring and kind to me, it was seriously the fastest 10 min of my life. They make it so easy for you, all you have to do is lay there and they coach you during the whole thing. Have already been recommending them to my friend and family. (Just like my mom referred me to them - she got her LASIK done 15 yrs ago) So fortunate to have gotten LASIK done by the best of the best. Thank you Dr Hale-TLC Brookfield! read more

I had Lasik in January 2018 and am so happy that I did and that I chose TLC for the procedure. Both Dr. Nelson and Dr. Hale were great. They both made me feel my comfort was a top priority and answered any and all questions I had. They explain everything very thoroughly so you know exactly what will happen and then during the procedure, walk you through step by step. There was no pain during the procedure, just a lot of pressure during the first part but it's over fast and so worth it for 20/20 vision! All of the staff in the office are extremely friendly and they work with CareCredit so you can do financing. Overall, I highly recommend both TLC and getting Lasik done! read more

I had LASIK in January and it's been life changing! I love being able to see right when I wake up in the morning and not worrying about losing or breaking expensive glasses and prescription sunglasses. Everyone at the office was so helpful and kind. I really appreciated Dr. Nelson sharing his own experience with surgery. The pre-op meeting with Dr. Hale really helped. He explained exactly what would happen during surgery. It went SO quickly! They even give you a teddy bear to hold. :) I had done a consultation at one other place and in the end decided to go with the office I felt more comfortable at, not the one that would be cheapest. read more

I absolutely loved my experience at TLC! Dr. Hale is such a professional and he uses the most current technology out there. My experience was pain-free, recovery was short, and my vision is fantastic. The price included all of the my pre-op and post-op visits too (no hidden fees!). They are very thorough in their testing and also give detailed explanations as to what the process will be like the whole way through. It's been over a year since I had my surgery and it's been amazing ever since. I can see perfectly, no reading glasses needed. I highly recommend TLC and Dr. Hale for vision correction. read more

The staff at TLC is amazing! From the moment I walked in the door for my consult, they were so great and answered all my questions. Dr. Hale is one of the best and takes the time to sit down with all his patients to explain all the details and what the procedure will be like. The day of the surgery I was nervous but the staff did a great job of easing my fears. I have been wearing glasses since 1st grade and now that I am in my mid-30s I can finally see!! I don't regret it one bit and suggest it to anyone who is considering it! Thanks TLC for a great experience! read more

I could not be more than happy with the results I received from TLC. The process was professional, detailed and well thought out. As a patient, I was very impressed with the entire staff. Everyone knew their job, made me feel very comfortable, and took my Lasik surgery care very seriously. No surprises on preparation, the day of surgery, or the aftercare requirements. It has been over a years since I had it done and the results were better than 20/20. Your eyes are too important to trust your care to anyone but TLC, Dr. Hale and Dr. Nelson. read more

I highly recommend TLC in Brookfield. The staff and doctors are excellent. Ask for a lower price than the one they start out with. I checked out LVI before TLC. TLC offered a lower price but gave me the creeps. The "pressure" they say you will feel is actually pain but it doesn't last long. Everything else is painless. If you are older and have trouble with near and far vision as I did, ask about monovision. That's the way I went and I only needed Lasik in one eye. I can see near and far without correction. I am completely happy. read more

Staff was considerate, consultation was efficient, and Doctors were thorough in describing the procedure and answering questions. Dr. Nelson answered all my questions to calm my nerves during the consultation, Mary Jo was efficient in scheduling my pre-op, procedure, and post-op appointments, and Dr. Hale was friendly and to the point in explaining every step of the procedure just before go-time. The office and staff make one feel comfortable and reassure one that one is in good hands. read more

I highly recommend Dr. Hale and TLC! Having LASIK was the best decision and easily the best money I've ever spent (not to mention the money I will save on glasses and contacts)! Both Drs Hale and Nelson, as well as the whole staff, make you feel so comfortable. They thoroughly explain everything before the procedure and during surgery they walk you through every step. I was so nervous before but they really put me at ease. My eyes are perfect! read more

TLC provides the quintessential laser eye surgery experience. They took great care of me. They always had my best interests at the forefront and were plain and upfront with how everything worked and what I would be experiencing. They took great care of my eyes and delivered fabulous results. I am so happy I don't have to deal with glasses or contacts anymore. Definitely one of the best decisions I have ever made. I highly recommend this place. read more

The TLC center was very accommodating and gave me all the information that I needed. Dr Nelson did a fantastic job checking in with me after the surgery and making himself available, even when he was on vacation. Dr Hale did a good job explaining the process right before the procedure. I now have 20/20 vision where before I couldn't even see the largest "E" on the chart. Thanks! read more

I had Lasik December 2017 and could not be happier with my results. Dr. Nelson, Dr. Hale, and all of the TLC staff members walked me through each step of the process, making sure I was informed and comfortable. I was amazed at how fast the procedure itself was, and the recovery time after was short and smooth. I am so thankful for the gift of sight. read more

I had Lasik done about 6 months ago and couldn't be happier. The staff at TLC were reassuring and provided enough education about the process that I felt truly comfortable undergoing the procedure. They also worked with my optometrist for follow-up appointments so the recovery process would be convenient for me. I would definitely recommend TLC. read more

The Doctors and staff at TLC are awesome!!! The procedure was quick, easy, and painless. Post procedure follow-up is done to insure a positive result and to be certain that the patient is happy with the result. These folks are professionals through and through. I wish I had done this sooner!!! read more

I was nervous at first to have Lasik, but I don't regret it one bit. I'm glad I don't have to wear glasses to watch tv or drive. Dr. Hale was a great doctor and explained what to expect with the procedure. The team made it a friendly and calm environment. I would recommend Lasik to anyone. read more