Great business and people to work with. Their service is friendly and consistently on point.read more

I've been to the dry clean multiple times but will never come back here after today. I brought a…read morejacket in for dry cleaning, and when I picked it up, I immediately found a tear on the inside bottom of the jacket that was not there before. When I confronted the woman about it, she was extremely rude and dismissive. Instead of taking responsibility or offering to fix it, she asked me "What do you want me to do about it?" She claimed she "didn't check" the jacket and said I had no proof, then tried to accuse me of already knowing about the tear -- which is absolutely false. The jacket was returned on a hanger, wrapped in plastic, and the tear was the first thing I saw when I flipped it over. To make it even worse, she tried to charge me $10 for a few stitches on damage that happened while the jacket was in their care. That is completely unacceptable. Damaging a customer's clothing and then trying to make the customer pay to fix it is outrageous. The lack of professionalism, accountability, and basic customer service here is unbelievable. The attitude was arrogant, as if they're the only dry cleaner in Las Vegas. They are not. Save your money, save your clothes, and go anywhere else.

Ok...I have not used many dry cleaners in my lifetime, being more of a "t-shirt and jeans" kind of…read moregirl, but on occassion, I need to get SOMETHING dry cleaned, whether its a skirt, my fella's hat, or a suit jacket that we had borrowed from a friend. My first experience with these guys was about a year ago. My fella had dropped his hat off to be dry cleaned, and asked me to pick it up after work. He told me that when he had dropped it off, that they promised they would be open til 6:30. I pulled up at 6:15, opened the door, and walked in. Rather than being greeted, I hear "WE'RE CLOSED!!" Oh no you did NOT just yell at me. "Really? Your door is unlocked, and I need to pick something up, and was promised that you'd be open til 6:30." They got the hat, but did so with a very pissed off look and attitude. Fast forward to 3 days ago. My fella had borrowed a suit jacket for a movie scene he did some extra work in, and we wanted to dry clean it before returning it. So, I drop it off on my way to work, noting the signage on the windows that say "Same Day Service!" I asked the girl when it would be ready for pickup. "Oh...tomorrow." ...ok...but your window says same day. Its fine, really, not a huge deal, since we didn't need the jacket same day...but if you're going to advertise same day, you should make sure that it really is. Yesterday morning, I went back in to see if it was ready. Nope. It hadn't been touched yet. Ok again...not a HUGE deal. I ask how late are you open, and the guy says "At least...8." Do you not know your own hours? At least 8. That's a new one. So when I got off work yesterday, I stopped by, at about 6:20. The girl took my ticket, and asked, with tremendous attitude "When did you drop this off." ..."Yesterday morning. And I was told THIS morning that it would be ready tonight." So she looks, and she finds it. $4.50. Not bad. I hand her a $10 bill. Her: *sigh* "Do you have 50 cents?" Me..."no, sorry." Thinking to myself "If I had, I'd have given it to you..." She sulks around the corner to find my change and begrudgingly hands me the $5.50. And then, HOW DARE I ask for a receipt. "Its on the item." Ok fine lady, I didn't know! And next time, don't laugh at your customer for asking. If they were not near my house and very inexpensive, I'd never use this company again. There is never an excuse for rude service. Ever. I'll be looking for a new dry cleaning place, but would return here if I ABSOLUTELY had to. They do a good job on the clothes, and are inexpensive, but service sucks.

Simply the dry cleaning place in town. Each time I go in- they have the nicest people working who…read moremake everything seamless. They also do minor repairs like hemming of your pants! Quick and easy!!!!

They are very affordable, thorough, talented, professional and a delight to interact with. They…read morehave drive through service available. I highly recommend them.

Very unprofessional. lost my item. They have been avoiding me. No body has answers. They keep…read morepromising to reimburse me.,

Excellentgreat cleanening of my specialized clothing Very prompt return of garments The best…read morecustomer service

Highly appreciate the quick same day turnaround and friendly service here. Will definitely make…read morethis my to go place if I need steaming or clothing pressed.

Totally,happy with their service. 12 stars …read more Prompt and on point. Never disappoint and quick turn around.

My motorcycle jacket needed the sleeves shortened and hemmed a good 3". It's difficult because of…read morethe zippers on the cuff. I showed it to Rose and she recommend taking the sleeves up by the elbows and restitching them. Curious, but I trusted Rose. Wowza! The alterations are great and actually improved the look. All done expertly and at a very fair price! Amazing!

Went above and beyond on the service with quick turn around. Overall I would recommend the service…read morefor last minute cleaning or just wants a great cleaning service. Pretty good pricing too

Had an unscheduled business dinner less than 24 hrs out. Bought 5 shirts for my guys and I. Taylor…read moremade sure if I was there before 6 pm Thursday is be set Friday afternoon and she (they) did not disappoint! Great price and service. Fantastic customer retention system. 100% recommendation!

She is honestly quite talented but the absolute worst at time management, and when under the time…read moreline she dose shitty work!

I have been using Clara's's services now for the past 12 years. And she can tailor pretty much…read moreanything she even makes dresses. But overall her alterations and dry cleaning service is top notch and very efficient. If she runs into a problem, she always contacts you to let you know I highly recommend this place for all of your dry cleaning and alterations and tailoring needs.

Decent enough cleaners. Service was OK. They did a good job cleaning my clothes. Price was on the…read moreexpensive side. I had to ask for the new customer discount it wasn't offered. But I did get it. Regular price was about eight dollars per piece. After "new customer" discount it was about six dollars per piece. They were convenient.

I am so sad. I should have listened to the other reviews. But I've always trusted Tide for my dry…read morecleaning and never had issues before, which makes this recent experience even more disappointing. I brought in four items, and two were returned still dirty. When I asked about it, the employee was rude and said full cleaning isn't guaranteed because some spots are "tough," but I was able to scratch dirt off my dress myself, so idk how there was any cleaning. I asked for a refund and she said no services were provided but how were they provided when clearly my items were still dirty. When I requested they be redone, she slammed the items into a basket and gave me attitude. To make matters worse, when I picked them up again, my House of CB dress had damaged stitching. Very unprofessional service, and I won't be returning.

Really great location when you need laundry service in Vegas. It's decently clean and the machines…read morework. The prices are reasonable and much cheaper than packing another bag if you run out of clean clothes. Because it's in the Chinatown neighborhood you can drop off your clothes... Get a bite and come back. I don't use the dryers because this is Vegas. Your clothes will easily dry in a day in the hotel room.

Last year I noticed the wash cycle time was cut short. The Rinse cycle is not rinse at all; it…read moredrains the water out its entire time. Next is the Final Rinse which is the only rinse cycle, before Cycle Complete which is the last step; a fast rotation to drain out water. The cost remains the same.

First of all when I would walk in, I saw this girl working really hard cleaning the machines her…read morename was Krista. I walked up to her. She was amazing with customer service. I asked her some questions about where to get soap and she said if you go into the store and ask for free soap, they'll give it to you or you could buy other soap there she had a smile, and it was very intuitive, because I don't know my way around laundry mats and said if she could help me with anything else let me know and as I continue sitting here and watching her work really hard. The place is immaculate is so clean also very welcoming.

Kleen spot. Just passing thru. Attendant was nice and…read morehelpful. Vacuums need more suction.