This is by far the best dentist I have been to. Have a previous bad experience, I cha fed to Jon B…read more Byrd, DDS and have had a phenomenal experience. I appreciate the car and attentiveness that Mr. Byrd and his staff has got their patients. From the front desk, to the dental assistants, hygienists and dentist- everyone is kind and explains what they are doing to provide the patient with a calm experience. All questions are answered it's great knowledge and care. I appreciate greatly how well the staff works with patients! Thank you!

Been a patient for awhile staff, is pleasant both Doctors are personable and know there stuff. The…read moreAtomosphere is comfortable the support staff from the front desk to the Dental Assistants and Hygienist are kind and caring. Plus my crown $$ came out nice

My family has been seeing Dr. Bray and the staff at Deep River dentistry for the past 11 years. We…read morehave absolutely loved the care that we have gotten with them. They have always been transparent in the work being done and provided estimates prior to scheduling the work. Dr. Bray and everyone in the office has always been extremely cordial and professional while we have been there. We have done everything from routine cleanings to cavities to even a crown and all have been done with care and expertise. If you are looking for a dentist, I would highly recommend them!!

About me, if I get good service from a drive thru or a restaurant I speak to a Manager and…read morecompliment the person. Conversely, if I have an issue I'm going to let people know. I don't know what game this place plays but approach with caution. Quote a service- verbally before work gets done- then when you are at the desk ready to pay it's totally different and more expensive. I don't know if it's incompetence on the front desk staff or it's the dentist dictating this methodology. Approach with caution- better yet stay away. I'm done, my wife is done and in fact I know of two other people I used to work with I will relay my experiences. If Dr Bray had a decent personality and treated his patients better it maybe would be worth it, but this guy comes across as entitled and speaks down to his patients. Stay away!

A few years ago , my husband and I both became patients of Dr Bonnick . I was a traveling nurse…read morewith genetically weak teeth , so I had seen dentists in many different States , had several root canals , crowns and even two extractions . When I had a toothache one day , I made an emergent appointment . After an ex-ray was taken , Dr Bonnick said he could not squeese me into his schedule , but advised me to see his associate ( an elderly dentist ) . This dentist recommended a tooth extraction of the second to the largest molar in the back of my left lower jaw .After much deliberation with the elderly dentist , I agreed to have my molar extracted right then . The procedure took over an hour ----the other extractions I had took a few minutes .I had a huge swelling in my jaw and neck (which I did not have before the extraction ) ,for over two weeks .I returned to see Dr Bonnick a day later because ibuprofen with excedrin and ice were not controlling my pain . he was unimpressed by the swelling and refused to order any medication for my pain .I never had an issue with narcotics and the pain I was having prevented me from going to work for a couple of days . I worked in an ICU and the only thing I could concentrate on at that time was my own pain . There were other smaller concerns I had with Dr Bonnick , but several other dentists which I had gone to were less than perfect , so my husband and I ignored the lesser issues . The biggest problem I have is that I believe ( and realistically KNOW ) , that my molar was viable and I may not have even needed a root canal to save it . I could have had a simple cavity . Sincerely , Vera G. Rogers

We've been with Dr. Bonnick since he arrived here from NY in 2004 and took over the practice of our…read moreretiring dentist, Dr. Kriegsman, and stayed with him after moving from Greensboro to his current High Point location. Debra, our hygienist, is simply the best! However, in early 2013, I had the very rare occasion to have a severe toothache, only to discover that Dr. Bonnick was unreachable until the following week during regular office hours! He sent me to another dentist for a root canal, but joked that he would like to simply extract the tooth and put in an implant. This surprised me since nothing seemed to prompt that extreme course of treatment. Also, my wife has had a number of implants with Dr. Bonnick (costing tens of thousands of dollars) and was NOT happy at all with Dr. Bonnick's procedures, responses to issues and complications, or the LACK of attention to detail by both the assistants and office staff. One only need to be forgotten about in a procedure room for an hour while in severe pain to wonder about the organization of a medical office. My own dental issue resulted in a root canal after which the tooth later cracked, necessitating an eventual extraction and implant. Rather than returning to Dr. Bonnick, whose staff seemed to have great difficulty in outlining the implant treatment plan procedures, cost, and schedule, I secured a referral to a GREAT dentist in Burlington, NC who in turn sent me to a local periodontist who specializes in "instant" implants in a quarter of the time and half the cost as those performed by Dr. Bonnick (as experienced by my wife). My implants were almost seamless as far dental procedures go and have been rock solid ever since! As an added benefit, we found the nicest and best dentist over in Burlington.

The level of care we receive by the Dr's and the team is wonderful. My wife is an anxious patient…read more She is always calmed and walks out so happy. I simply fall asleep in the chair. I love that they have the equipment that makes your crowns and other devices on the spot. These guys are ahead of the game doing things in-house, which respects your time. I love this team.

I don't like doing this but I need to warn people about the headache I'm dealing with. They are…read morecharging me again after I did my part, months later. My insurance was supposed to pay all but 20% and I did that. Now they are having me jump through hoops for them to ruin my credit for no reason but their mess up, not mine. I would recommend for you to go somewhere else if you don't want legal problems in the future.

Another great check out. Though there's been some turn over in front office and hygienist staff…read more(due to retirements), they've been able to find more great employees to build a strong, and freindly staff. Everyone is very welcoming, and Dr. Hartzell's "bed side" manor is unbeatable, and he's never suggested unnecessary upsells like past dentists I've visited. Very honest, and friendly business practices!

Always wonderful care! The office is near and clean. The staff are friendly and professional.read more

Needed a crown replaced, got me in less than 48 hours. Made a new one while in the chair…read more Friendly folks and very professional. Would recommend to anyone that needs emergency help or looking for a new dentist in High Point area.

Recently, my adult son with a learning disability had an appointment with Victoria Brotzman because…read morehis usual dentist was not available; I was present. My son explained that he had been experiencing stress for the last couple of years causing him to grind his teeth at night and it also affected his oral hygiene. When she asked him to explain the source of his stress, he declined to give details and gave the usual response, "It's a family issue". When he asked how long the stress would have an affect on his oral hygiene, her response, "Unit you get rid of your family".

Let me start by saying that I absolutely LOVE getting my teeth cleaned!! My favorite hygienist…read moreLaurie is there and she always does an amazing job cleaning my teeth and never hurts me. She listens to all of my concerns before she even gets started. Today a very sweet girl named Katelyn got my X-rays while I waited for Laurie. She was an absolute sweetheart. Let's face it we all hate getting our teeth x-rayed because it's uncomfortable but she made it as quick as possible so all was good. Dr. Brad Samuel came in to do the examination and he was thorough making sure I didn't have any issues. The office staff are wonderful as well. They are attentive to any and all questions. The office overall is very clean and soothing. If you're looking for a new dentist I HIGHLY recommend them!!!

I would give 5 stars but honestly I don't like dentists personally never left without painread more

Wonderful Wonderful place.!.!.! Let me tell you all how amazing this place really was. My…read morehygentist Dana was great. Made me feel super comfortable and was super nice. Dr Joel was amazing as well. Very thorough and professional. Im fairly new to the area and was very hesitant about just going to any ole dentist. This place was perfect. Thank you all from your newest patient. Amy

From the owner: Family, Cosmetic, and Implant Dentistry. We also focus on the treatment of Obstructive Sleep Apnea…read morein tandem with board certified physicians.

We have used Dr. Sandy Cates (RIP) for years. When he passed away, HP University Dental took over…read more I have used them since then and they are very good. if there are any problems, they make sure that you are a priority and take care of you immediately. I can highly recommend them

Care staff is ok. Billing department made a mess of things. I had preauthorization with a major…read morecarrier and needed work was covered 100%. Only they filed it to a second insurance I had that only paid a percentage. It took me days to get that worked out. Could have cost me hundreds for their mistake. Time to go elsewhere.