I liked my time having Dr Byrd and Ford as my dentists. They were friendly, kind and their office…read morestaff is among the best in town. Their DA's are amazing and I'm super sad to not be able to use them anymore. Unfortunately they no longer accept my insurance so I had to find another provider.

This is by far the best dentist I have been to. Have a previous bad experience, I cha fed to Jon B…read more Byrd, DDS and have had a phenomenal experience. I appreciate the car and attentiveness that Mr. Byrd and his staff has got their patients. From the front desk, to the dental assistants, hygienists and dentist- everyone is kind and explains what they are doing to provide the patient with a calm experience. All questions are answered it's great knowledge and care. I appreciate greatly how well the staff works with patients! Thank you!

This review is long overdue but I was in High Point visiting family last year and was experiencing…read moreterrible gum irritation and inflammation from food constantly getting trapped between my molars in the very back. They gave me an appointment right away (a few other offices I called nearby were not as accommodating). Dr. Kevin re-did the filling on the very back tooth and closed the food trap between the teeth, which resolved the issue and now I don't get food stuck there anymore! He and the dental assistant (I'm sorry, I forgot her name but she was great), were very friendly and did a great job!! Dr. Kevin was very thorough and took his time to make sure he filed the filling down until I felt comfortable with the bite. I will definitely come back here if I ever have any dental issues while in town. Thanks so much!

This practice is difficult to deal with and continues to incorrectly bill insurance after asking…read morefor payment upfront. Asking for a refund every year of overpayment has gotten to be cumbersome. Plenty of other options in the area.

I'm currently getting work done here ...my appointment is at 10 I've been calling since 8 am still…read moreno answer ...they hardly ever answer the phone and this is very inconvenient for people trying set up a payment plan before and appointment or ask any questions

Unsafe Unprofessional avoid this nightmare Clinic…read more This clinic is complete administrative and medical disaster. Getting an appointment here is a nightmare. They screen phone calls dont answer for days and you have to call back to back just to get someone on the line. They dragged their feet for a whole month claiming they couldnt get my X rays from my previous dentist making an excuse about the format and refusing to even schedule me until the received them. After 20 tries they finally got them but when I showed up the nightmare continued. Their X ray machine was broken. The assistant literally had to call another girl in to come hold the cord together by hand just to get it to work, the dental assistants was openly complaining in front of me saying and they expect us to work like this and that there also broke in other rooms. I came in explicitly sharing that I have high dental anxiety and was already embarrassed and tramatized from a past deep cleaning. Instead of showing empathy the dentist made me wait 15mins,came in,and refused to use proper sterile dental tools. She literally used her fingers to wiggle my teeth and the glasse with the light lens was soo filthy. She talked down to me about my medicaid insurance using her hands as she talked she became hostile in her tone then blamed her mask for her aggressive tone. She told me she cant and want do any procedures on me until i go see a specialist for my gums even tho she already admitted the specialist wouldnt take my insurance. When I told her I didnt understand and Im just done talking ill go seek another dentist she threw her hands up told me to go ahead n vent or whatever she said n stomed out. i said Oooookay I grab my things n i was soo upset i could not stop crying i was soo pissed and embarrased!!!! She left me sitting there as a spectacle while the staff just stood around staring. The sent the black receptionist ig to try to explain to me, (ig to calm the other black women down (mind u everyone else is Arabic) IJS!!! They tried to hand me a referral on my way out, but it was completley usless knowing I have medicaid knowing they dont except it. This place uses broken equipment,screens calls, neglects basic medical hygiene by using fingers instead of tools and humiliates patients. If you have medicaid insurance or dental anxiety stay far tf away!!!!

Needed a crown replaced, got me in less than 48 hours. Made a new one while in the chair…read more Friendly folks and very professional. Would recommend to anyone that needs emergency help or looking for a new dentist in High Point area.

Recently, my adult son with a learning disability had an appointment with Victoria Brotzman because…read morehis usual dentist was not available; I was present. My son explained that he had been experiencing stress for the last couple of years causing him to grind his teeth at night and it also affected his oral hygiene. When she asked him to explain the source of his stress, he declined to give details and gave the usual response, "It's a family issue". When he asked how long the stress would have an affect on his oral hygiene, her response, "Unit you get rid of your family".

Another great check out. Though there's been some turn over in front office and hygienist staff…read more(due to retirements), they've been able to find more great employees to build a strong, and freindly staff. Everyone is very welcoming, and Dr. Hartzell's "bed side" manor is unbeatable, and he's never suggested unnecessary upsells like past dentists I've visited. Very honest, and friendly business practices!

Always wonderful care! The office is near and clean. The staff are friendly and professional.read more

My family has been seeing Dr. Bray and the staff at Deep River dentistry for the past 11 years. We…read morehave absolutely loved the care that we have gotten with them. They have always been transparent in the work being done and provided estimates prior to scheduling the work. Dr. Bray and everyone in the office has always been extremely cordial and professional while we have been there. We have done everything from routine cleanings to cavities to even a crown and all have been done with care and expertise. If you are looking for a dentist, I would highly recommend them!!

About me, if I get good service from a drive thru or a restaurant I speak to a Manager and…read morecompliment the person. Conversely, if I have an issue I'm going to let people know. I don't know what game this place plays but approach with caution. Quote a service- verbally before work gets done- then when you are at the desk ready to pay it's totally different and more expensive. I don't know if it's incompetence on the front desk staff or it's the dentist dictating this methodology. Approach with caution- better yet stay away. I'm done, my wife is done and in fact I know of two other people I used to work with I will relay my experiences. If Dr Bray had a decent personality and treated his patients better it maybe would be worth it, but this guy comes across as entitled and speaks down to his patients. Stay away!

Wonderful Wonderful place.!.!.! Let me tell you all how amazing this place really was. My…read morehygentist Dana was great. Made me feel super comfortable and was super nice. Dr Joel was amazing as well. Very thorough and professional. Im fairly new to the area and was very hesitant about just going to any ole dentist. This place was perfect. Thank you all from your newest patient. Amy

From the owner: Family, Cosmetic, and Implant Dentistry. We also focus on the treatment of Obstructive Sleep Apnea…read morein tandem with board certified physicians.

I have shared this professional office with several friends. I have had Dr. Brandenburg do two…read moremini dental implants. I am just amazed at the excellent work done. I have been so pleased with these mini dental implants. The office staff and staff have just been the best in explaining procedures, etc. The price of the mini dental implants is considerably less then traditional implants and are put in place in far less time. I highly recommend High Point Dental Care.

The service is terrible the front desk lady has the worst attitude in the history of the medical…read morefield, if you have Medicaid you will be treated differently than other patients

WAS the best visit to a Dentist ever. Staff very courteous and helpful.. everything was…read moreexplained in detail... 10 stars.

We have used Dr. Sandy Cates (RIP) for years. When he passed away, HP University Dental took over…read more I have used them since then and they are very good. if there are any problems, they make sure that you are a priority and take care of you immediately. I can highly recommend them

Extremely impressed with this practice, prompt courteous caring service even called to verify my…read moresatisfaction with thier service. Full range of dental services and very knowledgable staff.

Madison is awesome! So much so that I plan to go back. She explained all procedures before…read moreperforming them. She was gentle and yet did a thorough job of cleaning my teeth. Dr. Fielden looked over all my information and ex rays (my first visit). He stood facing me as he explained what he considered my best treatment options. (I've been to doctors that do not look at you but have both feet facing the door ready to move on) The girls in the office were welcoming, sweet, and the best possible first impression. I was beyond pleased.