TK is worst company I ever dealt with. FY,I I worked and lived in three different continents. Within the U.S I've lived and worked in three different states with people of all walks of life (civilians, military, educators, students, religious, businessmen...).
I bought some houses as of a late and I decided to build a new construction for investment property. I shopped around and found out the TK Constructors was the most affordable one. I decided to sign with them forgetting the saying that "You get what you pay for". From the beginning they were horrible, unfriendly, unethical and unprofessional.
The salesperson in the Saint Leon Model Center basically never greeted me in the hundred emails and texts we exchanged. They made some false advertisements in their websites about getting permits for their customers and they put the opposite in the contract. I confronted them, they edited and updated the wording on their website (I have the screenshots of both websites. I complained one single time about the contradictory information I was getting from the salesperson, the VP of Sale asked the regional director to void my contract after they asked me to close a loan with a bank, pay for land surveying and cut the trees on my lot on my own expenses. After all those expenses, they brazenly and immorally decided to back out of the contract because I dare complaining one single time about the salesperson.
Below is the timeline of nightmare with TK Constructors:
12/10/2020: I went to the TK Saint Leon Model Center in West Harrison, IN, they quoted for a Nantucket Model,
12/29/2020: I went there and deposit my earnest money.
12/31/2021: I signed the contract with TK by "DocuSign"
01/31/2021: Loan was approved, and estimate sent to me by MNB.
02/23/2021: TK asked me to order a survey.
03/05/2021: The bank emailed and said they had everything they need to close the loan on March 18, TK told me to wait until after pre-construction meeting. Then the bank re-schedule the closing on March 31.
03/10/2021: Land surveying is completed by Phoenix Survey & Engineering
03/16/2021: I ordered an electric pole from Duke energy for the lot on TK's recommendation.
03/24/2021: TK team production came to the lot for the first time to check the land surveying and the stake out. They also advised my cut to some of my neighbor's trees that were getting on my land which I did on my own expenses.
03/30/2021: Preconstruction meeting at the model center in West Harrison, where finalized everything in the Addendum. During that meeting they told any change made from now on will cost me $150/item. They also told me they will get the zoning and building permits in about two weeks. They also give me their blessing to close the loan with the bank on March 31. Were present at the meeting: the salesperson, the regional director, the team production superintendent, my brother in-law, and myself
03/31/2021: Close the loan with MNB after meeting with TK team production on March 30.
04/07/2021: TK salesperson texted me and said he had everything he needed to apply for zoning and building permits.
04/15/2021: I reached out for updates, he told me he already mailed the zoning application plans, and lot design, and he will do the building permit next.
04/21/2021: I reached out for updates, the salesperson told me he will call the county tomorrow for the zoning permit and will also start applying for the building permit.
04/28/2021: I reached out for updates, the salesperson told me to call the county on my own, and the permits are my responsibility. He also asked me to pay some tap fees which are already on the contract in the allowance part. Their office should cut a check and pay for that as it's on the loan already.
04/28/2021: I called the regional director and emailed the corporate office about the confusion I was getting from the salesperson. The regional director called a meeting at the model center to supposedly clear the air and redefine the expectations from both parties.
04/30/2021: Meeting at the Saint Leon model center. Were present the salesperson, regional director, my brother in-law, and myself.
The regional director told me that my complaint got to corporate office and there is a big disconnect between me and them and consequently they feel they are not my builder and they won't honor the contract. I must contact the VP of Sales and Marketing at the corporate office. I called him and he told me that TK won't do business with me because I complained about the salesperson who is a valued employee for them.
TK told me they will get me the permits as they stated in their website, once I confronted them, they went and updated their websites (see attachments).
The contract said they can change the price after 3 months but is good for three months and should expire on June 30 .They never sent me any writing stating that my contract has expired. TK Constuctors is a company which is unfriendly, unprofessional and unethical. read more