DO NOT TRUST THEM! One of the worst experiences I've had coming from someone who runs multiple businesses.
The unethical stuff they try to do is absolutely insane.
For starters he told me it was a professional body shop and will charge almost dealership rates. Come to find out he's running this in a storage unit evading taxes.
Anyway none of that is my issue.. my issue is him quoting me a price and at the time of pick up doubling the labor rate because they are not good at what they do.
The Yamaha dealership said 2hours labor to change the clutch and he charged me for 4 hours and his original quote was 1 hour labor at $100 an hour.
He only revealed the price during the time of the pick up and never mentioned it before that. And then he said he won't release the bike unless it's paid.
"Professional shop" when given my card to pay he said the credit card machine doesn't work and to make the payment on "cash app" or "PayPal".
I don't trust this guy one bit so I paid it with PAYPAL as there's buyers protection and then when we were to get the bike he didn't want to release it because PayPal authenticate this and he could get charged back.
So he sends me a REFUND on PayPal and says he will only release the bike if I make a payment on cash app. (I WILL ATTACH SCREENSHOTS)
Also not to mention he said it would be done Tuesday(3 days) and it took him 2 weeks. His response was there were other bikes.
He wants payments for parts up front... and a professional shop never asks that. He literally has my bike.
Also notice the difference in quotes on his worksheet below and he told me to ignore the first one. And adds recommendations "Riding Lessons"
This will also be escalated and the business bureau.
Absolutely wrong business, unethical people taking advantage of customers and rights as business owners. read more