I do most of my JCP shopping online. This time I had a return, which doesn't happen often. What a…read morejoy that they've moved the return counter to the front of the store. Much easier than walking through numerous departments (of little interest to my trip to JCP). Thank you JCP!!! Plus....the clerk was excellent. She did a great job helping the customer at the counter, as the wait time was extending. No problem for me or the 2 customers in front of me. Just so nice to see employees being helpful to a customer and announcing to the people in line, she'd be with them shortly. That's customer service. :)

I've shopped at Penney's for over 40 years. The quality is the best and the sale personal are…read morefriendly ,helpful, and very knowledgeable. The service at pick up area are friendly and extremely helpful!

Employees and management too lazy to secure their trash. Letting it blow all over the parking lot…read moreand other businesses. Management has been notified and has said multiple times that they are not going to handle it.

Cheryl is amazing! Reasonably priced and great turnaround rate! She did my daughter's dresses,…read morehusband's suit and my dad's suit for my wedding. They came out amazing! We will definitely be back whenever we are needing alterations done!

there's not a lot of places where you can get last-minute alterations so when I only had a week to…read moreget a dress taken in for my mother-in-law wedding, she had it done in less than two hours and it looks AMAZING

I went to the Spring Hill location ... pretty clean and spacious .. Impressed with the staff …read more.... Roseann and Ryan .. were smoooooth at the registers ... knocked the long line out .. outstanding ..

The prices have gotten too high. This is a store selling used items but the prices don't reflect…read more They stopped all returns, they used to allow for clothing returns. i stopped donating to them and started donating to Salvation Army and a drop box by Walmart. Now they have stopped taking pennies and round up or round down. Maybe the CEO needs to take a salary cut

Great location, large parking lot, only one entrance/exit to the store. I visited the day after…read moreChristmas and it was fairly in order and organized. I was able to go in, grab what I needed and leave. They had a decent selection of sizes available on the clothing department. They also have self-checkout and the associate monitoring the area was very professional and helpful.

I like the store a lot. They are close to home and they have great employees. One of the employees…read morenamed Victor went out of his way to help me find something. They're very well stocked and have really great prices. I might start coming here more than going to Walmart .

Stopped in Ross while visiting Needed a rain coat was able…read moreto get a Columbia rain jacket for 25 dollars were other stores wanted 65 to70 dollars You do need to take a few minutes to look but can find great deals Team members were helpful and friendly

Ross is really updated their game in competing with the competitors. Better choice of. product,…read morebetter quality, more name brands

I took 23-25 high quality items in. A couple of them had only been worn once…read more Lisa and her coworker kept talking to me while Lisa took everything off of the hangers. At one point, Lisa told her helper "you might need to go to the bank for me." Then, after the three of us had a lengthy conversation about traffic on Hwy 19, Lisa reached into the cash register and handed me $40. She made it seem like she was doing me a favor by paying me $40 for at least 23 items!! Last Spring, I took about 12 items in and she paid me $45 When I browsed through the shop, I saw one blouse with a $29 price tag on it. I wish I had kept my items and donated them to my church thrift store. I will not go back, and I do not recommend the resale shop to anyone.

They did not have what I was looking for but have a nice selection. The store is laid out like a…read morelovely boutique. Clerk (owner? ) was happily singing while straightening racks.