Needed to make a return. Customer service was easy and amazing. Of course had kohls cash to…read morespend. Meandered around store found jeans and needed to have hubby try them on. As he entered the fitting rooms I see the must gross scene. Someone had smeared gum on the wall!!! Attention store associates this needs attention!

This is the first time to shop here. It is a very nice store. They have a complete men's section…read morewith all the brands you would expect. Prices seem reasonable and many things are on sale. Ended up getting a nice new wardrobe.

I've shopped at Penney's for over 40 years. The quality is the best and the sale personal are…read morefriendly ,helpful, and very knowledgeable. The service at pick up area are friendly and extremely helpful!

Always find great deals and I love their jewelry department, I always check their clearance section…read moreand their dresses,

Employees and management too lazy to secure their trash. Letting it blow all over the parking lot…read moreand other businesses. Management has been notified and has said multiple times that they are not going to handle it.

Cheryl is amazing! Reasonably priced and great turnaround rate! She did my daughter's dresses,…read morehusband's suit and my dad's suit for my wedding. They came out amazing! We will definitely be back whenever we are needing alterations done!

there's not a lot of places where you can get last-minute alterations so when I only had a week to…read moreget a dress taken in for my mother-in-law wedding, she had it done in less than two hours and it looks AMAZING

I went to the Spring Hill location ... pretty clean and spacious .. Impressed with the staff …read more.... Roseann and Ryan .. were smoooooth at the registers ... knocked the long line out .. outstanding ..

The prices have gotten too high. This is a store selling used items but the prices don't reflect…read more They stopped all returns, they used to allow for clothing returns. i stopped donating to them and started donating to Salvation Army and a drop box by Walmart. Now they have stopped taking pennies and round up or round down. Maybe the CEO needs to take a salary cut

Great location, large parking lot, only one entrance/exit to the store. I visited the day after…read moreChristmas and it was fairly in order and organized. I was able to go in, grab what I needed and leave. They had a decent selection of sizes available on the clothing department. They also have self-checkout and the associate monitoring the area was very professional and helpful.

I like the store a lot. They are close to home and they have great employees. One of the employees…read morenamed Victor went out of his way to help me find something. They're very well stocked and have really great prices. I might start coming here more than going to Walmart .

Ross is really updated their game in competing with the competitors. Better choice of. product,…read morebetter quality, more name brands

I love this store! Yes, the customer service is very bad, but I don't go there to meet a friend. I…read morego there because I love the home decor, and clothing selection. I have my entire kitchen decorated with things from this store, and my favorite cardigan sweater came from this store. I don't pay full price for anything anymore thanks to this store, and a couple others! You're greeted here by security, and you can put on some hand sanitizer, and grab a mask when you enter. The fitting rooms are still closed (major darn), but overall I love this store. If they got some happy people in here, it would make it 100% better. They run people off when the people are grumpy and sour.

I took 23-25 high quality items in. A couple of them had only been worn once…read more Lisa and her coworker kept talking to me while Lisa took everything off of the hangers. At one point, Lisa told her helper "you might need to go to the bank for me." Then, after the three of us had a lengthy conversation about traffic on Hwy 19, Lisa reached into the cash register and handed me $40. She made it seem like she was doing me a favor by paying me $40 for at least 23 items!! Last Spring, I took about 12 items in and she paid me $45 When I browsed through the shop, I saw one blouse with a $29 price tag on it. I wish I had kept my items and donated them to my church thrift store. I will not go back, and I do not recommend the resale shop to anyone.

They did not have what I was looking for but have a nice selection. The store is laid out like a…read morelovely boutique. Clerk (owner? ) was happily singing while straightening racks.

Learned that it's called "Bell's", as if the "a" was absent. Their store logo shows a 'bell shape'…read morewhere the "a" appears in the word form. Stopped in on a whim to simply see what it was like (and also search out some decent wash clothes to use while visiting at a home that's being rented for the season). Found a nice selection bath towels and wash clothes at the back of the store. Being so captivated by a color of bath towel (an intense 'coral' color), I was thrilled to discover some wash clothes tucked back and out of first sight. I decided to buy 2 of them because I really liked their color and texture; besides, I can take them back home with me to continue using as facial cleansing clothes. At $2.99/ea., the price was right. Pleasant and friendly person I encountered at the cashier line.

I've come here a few times and the staff has always been nice. But today one of the employees was…read morevery rude and distasteful. I made a return and they didn't refund me the money for one of my items so I turned right back around and the woman shook her head and said no we're closed! I would never treat a customer the way she treated me. I stood there until they let me in and I got my money back! With an attitude from the cashier!!! I'd rather save all that drama and go to the store on Cortez.