lovely store with a perfect selection. Kayla has been an impressive manager. She is friendly,…read morehelpful, knowledgeable and professional. She seems like an unusually gifted leader when it comes to customer service and a sense of having things together. I had a return that was complicated bc of some lost tags or possibly a wrong tag and she was just perfect at how she handled it. This is an art, being able to take seriously the return method and standards of the company while also being able to make the customer feel heard and cared for. This is an impressive individual. Well done Kayla. Keep being you. :)

Review #1001 2026-071…read more Urban Outfitters is located on the south end of 2nd & PCH shopping center next to Lather. The store is spacious & bright with women's clothing up front & men's in the back, with sale items around the left corner near the fitting rooms; lifestyle goods & accessories are in the center near the registers. I saw a lot of labels like Labubu, Miffy, Smiski, Snoopy. The brand's target audience are young adults: college students & early career professionals, but I didn't see anything work appropriate unless your office leans towards casual, though there were a few tops that would work for business casual. Urban Outfitters has an exclusive in-house denim, elevated basics label called BDG, which is known for their vintage-inspired, trendy streetwear that focuses on baggy, barrel, & relaxed fits. More moderately priced than budget-friendly, it's a splurge for teens as mine gawked at some of the price tags. I haven't shopped retail in ages & wanted to see what's what. I'm not their target, & H isn't quite into their style. I think the price tag might have made her think twice. Her closet has quite a few fashion forward hand-me-downs as well as her thrifting & consignment finds. Maybe in a couple of years (when she's working)?

i love coming into anthro to browse. sometimes i find a…read moregood buy and today was def a score! found some sunglasses thats perfect for summer! this location is always organized and has friendly staff that are willing to help and always get greeted upon entering the store. also has a nice view of the marina! their selection is good and the value is on the more pricier side. if you see something online/app , they can def order if avail and ship for free! they have a good sale section as well. parking: located on the 2nd level of 2nd & pch, next to grit.

Diverse as their clothing may be, customer service is abhorrently leagues away, especially by their…read moreassociate Sam(she wears glasses and long dark, thick, reddish hair). My mother and I have shopped and been coming here for years, it's her favorite store and haven't had an issue until today. Barely in the store for a minute browsing about, my mother had something to return, we enter their clearance section, Sam entered too, and dodged us like the plague. Doing all she could avoid us. My mother wanted to purchase a sweater for her birthday, but I told her no, just return her item. The associate at the front was kinder, though Sam was up there with her she quickly left as we approached, however the other associate had to call Sam to help. Sam proceeded to come over and the sneer in her eyes however placid her expression was prominent. The reluctance to assist displayed in her movements. Again she didn't acknowledged neither me nor my mom, she hurried up like we were the plague again. Once done Sam stood far away only moving close after the return was completed and as my mother and left all of sudden Sam's friendliest returned to her fellow associate. Mind you there was no one else in the store. Though I can see why, the last few years of low ratings inlaid anthropologie's customer service. Not a place those African- Americans or anyone else. Is the price of their clothes worth the disrespect? Both in-store and online. But thank god for Macy's. They provided her with the respect and kindness.

I wanted to update my review from 10 years ago lol. I continued going to this store because of the…read morenice fit of the clothes. I've tried petite sizes from other brands and I always keep going back to LOFT as mi default. The customer service has changed a lot. I was just there twice in the last few weeks and the customer service if friendly, welcoming, and helpful. I noticed this change since a while back but I hadn't thought of coming back and updating my review. Being there earlier this week reminded me to come back and update it. Only part that I still don't like is that they won't price match their online prices. I do more online shopping than in store. Sometimes I end up buying in store and then having to return store bought items when there's a significant price difference online. It's a bit of a hassle. Alsooo, internet connection is awful inside the store so you can't even price compare with their online prices in real time.

I discovered this store last year. It is now my favorite store. The associates are pleasant and…read morehelpful. They have a variety of clothes business, casual, evening. The downside is they can't carry everything they have online because it is a small store. Shopping online can be tricky because sizing isn't consistent. This is a downside but not enough for me to not shop because returns are easy.

On April 28th I went into American Eagle at the Cerritos Mall to purchase a Mother's Day gift…read more When I shop for a gift, I am usually looking for something "different." And American Eagle actually had something that caught my eye (a pullover sweater). As I was checking out the Sales Associate, Catherine, assisted me and she was so nice. She was very patient as I was also applying for a credit card and their computers were acting up a bit. She had such a pleasant personality that I had to post this review. She deserved some good praise.

Came to this location at 1:30 on a Monday so definitely not busy but took me about 10 minutes to…read moreget checked out with the only person on register doing a large return and moving at a snails pace 2 other floor attendants and one "manager" just walking around talking to each other instead of helping the people in line check out

Lots of Halloween and fall decor. Seemed pretty organized and we found every thing on our list. The…read moreservice was attentive and friendly. There were plenty of cashiers and they managed the flow of customers well. We spent less than 30 dollars and I am happy with the value of the stuff we grabbed in comparison to the price. Easy access off sterns and Lakewood. Plenty of parking in the lot.

Small store compared to the one on willow in cherry. Like that they close at 10pm. Picked up some…read moreshower caps and other stuff I didn't need

Large selections of clothes and accessories for the family at affordable prices. Service is great!…read moreLove shopping here! They also have Old Navy Rewards Cash incentives.

I haven't been into an old navy in about 20 years (Don't you dare try to do the math to see how old…read moreI am) I frequently go to the ulta next door and while I was walking past I saw their active wear in the window display. I recently stocked up on all the tennis / golf skirts from lululemon in every color, and they are not even comfortable (or as cute) I came in and it was your run of the mill old navy. I went and tried on some of their High-Waisted StretchTech Pleated Skorts (these are extremely soft) and their- Extra High-Waisted StretchTech Micro-Pleated Skorts They always have sales going on. I order them online often because they usually don't have a lot of the colors in stock at the store. I bought all these for golf lessons but now I just wear them for everyday wear. I always get so many compliments on them and nobody believes me when I say they are from old Navy (ladies, don't gate keep where you get your cute stuff from!) The thing that makes these way better than the lululemon ones (besides the price) is the shorts underneath are soooo comfortable I would say these run true to size or even a little big. I've made a few returns here for the smaller size and the cashier was so friendly at making returns and swapping out for the different size. I can't stress enough how friendly the workers are here. After reading some of the reviews it looked like a few people agree how great the service is If you are a sporty girl or just love the look of these skirts / skorts I highly highly highly recommend them here!!! P.S they usually have the matching crop polo tops to go with the skirts in the matching color

stopped into vuori to shop for a mothers day gift for my mama…read more service was great, friendly and helpful staff. i ended up getting the all the feels legging in sunset for my mom and picked up the luna piped shorts for myself lol prices and competitive but love their quality. parking: located at 2nd and pch, free 90m or 2 hrs along marina dr

Long Beach Is the Vuori Experience Done Right…read more I've been a Vuori customer since 2019, and after shopping at multiple locations over the years, I can confidently say the Long Beach store is the best Vuori location I've been to. To be honest, I've never really enjoyed my shopping experiences at the Abbot Kinney (Venice) location. The vibe there has never felt welcoming to me, and the overall experience just didn't click--despite being a long-time customer who genuinely loves the brand. That's exactly why the Long Beach location stands out so much. From the moment you walk in, the atmosphere is welcoming, relaxed, and genuinely positive. Everyone who works here is friendly, helpful, and easygoing, which makes a huge difference. The store has a great energy, and you actually feel appreciated as a customer. The selection is excellent, and the staff really knows their stuff. On my last visit, Tyler and Kat were amazing--super helpful with returns, full of great product knowledge, and just really cool people to talk to. They went above and beyond without making anything feel transactional or rushed. It was also at this location that I first learned about Vuori's "Investment in Happiness" philosophy and product guarantee, which speaks volumes about how much the company stands behind its products. No one had ever taken the time to explain that to me before, and it only reinforced my loyalty to the brand. I've bought Vuori gear everywhere--from a yoga studio where I first discovered the brand, to REI, to the original Malibu store. Malibu is solid, but Long Beach is where everything comes together: the service, the vibe, and the overall experience. If you've ever felt underwhelmed at other Vuori locations, do yourself a favor and check out Vuori Long Beach. As a long-time customer, this is the location that truly gets it.

I can always find something cite and a great price. The store is always well stocked very…read moreorganized. The customer service is always great, will definitely return soon....

The store is ok. I used to shop there a lot, but I won't come there anymore and I am cancelling Gap…read morecard. All because of an untrained and inattentive employee who threw me out of the store today after he ignored my request, and did the transaction the way I didn't want it to be done and after I tried to insist that I want it the way I asked, he told me to leave the store and threatened to call the police. Ha! Nice way to train your staff how to work and treat an elderly customer. So, this is what happened. I bought two sweatshirts in November (less than 30 days ago) with two different transactions by paying with my GAP card and a store credit card. A couple of days ago my daughter bought the same two sweatshirts (not knowing that I got them for a holiday gift) and paid with her Visa, but punched my phone number for points. Today I brought "my" shirts to return (all with labels, but I didn't have a printed receipt, as I never take printed receipts, because all is online on my GAP card), and I asked the cashier (a young guy) to post return on my GAP card and on store credit card, as on the original payment. I repeated this several times, explaining him what happened AND how I would like him to handle the return. I gave him my GAP card (before I came to the store, I looked at my account and all transactions were there, no problem to see them). He ran my GAP card, but couldn't find the transaction (well, it was in November, but less than 30 days ago). So, instead of making more efforts to search for the transaction, or asking for help, he asked for my phone number and with phone number he pulled up the VISA receipt that my daughter paid. Without even telling me, he issued the return on my daughter's VISA card (he just told me that it went back on VISA card, but he didn't print me a credit receipt). This was NOT how I wanted it. I asked him to do it the way I asked to do from the very beginning (he evidently didn't listened well for my request, or he just didn't want to bother). He told me that he did what he did and there was no other way to do it. He basically brushed me off. All the talking so far was in a polite manner, with calm voices, both he and I, but he clearly wanted just to get rid of me. When I insisted that he should put the charge back on my daughter's VISA and credit my GAP card, he became nervous, his hands were shaking and he started doing some transactions. I asked him, what he was doing, and he answered me disrespectfully border rude, "Just let me finish what I am doing", and after that he threw me the printed receipt saying, here, I put the credit back on your card. And he went to the back room. I thought that he gave me receipt for VISA credit, but he actually gave me credit on my GAP card in addition to credit on VISA. I waited till he came out of the back room, and when he appeared, he was mad to see me still there, and he yelled, "I gave you credit on both cards, what else do you want?" I told him that I want the charge on VISA and credit on GAP card (I don't need his charity crediting both cards, lol, but it was not his money, it was GAP money, so what did he care), and I asked for his name. He yelled that he was not going to give me his name and ordered me to leave the store, or he threatened to call the police. There was an older employee there and I addressed her, asking for help to clear the situation. Without even trying to understand what was going on, she also told me to leave the store. I left, of course, what else could I do. When I came home, I checked my CCs. BOTH VISA and GAP cards had pending credits. So, he basically used GAP money to get rid of me. Oh well, I thought, fine, I tried... but if so, I'll have two credits, both on VISA and GAP. But obviously the older employee got into the situation later and when I checked my GAP card a couple of hours later, the pending credit transaction was gone. Pity that I didn't take a screenshot, but I kept the credit receipt with the employee number (attaching the copy). Tell me, is this the the way to train your employees, GAP??? They don't listen what a customer asks, then they don't ask for help when they don't know how to reverse their mistake, but they just credit the company money twice and when a customer tries to tell that it was not the right way, they resort to insulting a polite elderly customer by throwing her out of the store. Fine. Cancelling my GAP card and NEVER shopping GAP again. Not in that location, not any other.