Okay so I genuinely love this TJ Maxx. I almost always find something that I love here whether it is a purse, a bathing suit, a cute shirt, or any random nick nack. Because of this, I am keeping the four star rating as I know this is one of the most dependable places for me to find a cute outfit/ cute accessories.
Today's experience was unfortunately not as positive as it usually is. First of all, it seemed like their bathing suit selection had been picked clean. I wasn't super upset because it's spring break season and all the good ones could have been already bought. Unfortunately, this was not great for me because I was going to end up spending ~$30 on a bathing suit that they did have.
Second of all, the clearance section of women's tops in the juniors section looked like half of them had been torn, ripped, or snagged. I looked at a shirt that had the lace completely ripped off the front of it. I loved all the options though and MOST weren't that bad. I found one that I really liked that had slight tears/snaggled threads on the inside. I decided to ask if I could get it discounted from $12 clearance price because I genuinely didn't feel it was worth $12 anymore.
When we asked one of the managers about it (politely) he said he would discount it to $10, which we thought was really nice. When it came to check out time, a separate manager nearby was not in agreement/aware of this offered deal and refused to give me the discount. Instead of looking for the male manager we had spoken with, she was really rude about it and basically said if I didn't want to pay full price then she didn't care. A THIRD manager came to the register and easily discounted it to $10 instead of arguing with us about it.
Lastly, our cashier was named Brian and he was really patient while we figured it all out. Also, the woman at the dressing rooms was very nice and friendly. We really weren't trying to be rude, I just didn't feel like it was worth paying full price for something that was torn up. read more