What a fabulous shop! Moved to Cincinnati from LA and Maria made me feel so welcome. The mix is…read morethoughtfully curated-felt like I was on Melrose. Can't wait to go back when I have time to try on some things-vintage jeans and more. Great shop!

Love Sara's House! Her downtown Hamilton location is a great location! Right by Ryan's tavern,…read moreRivers Edge for music in the summer and the Hamilton brewery- all walking distance. They also do Alive after 5 in Hamilton and other events that are right in the center of the store. Sara is super sweet. Her products are a lot of home decor, gifts for women, clothes, scarves, jewelry etc. always something new when I go! My favorite part are the lamps. If you are ever in the market for a neat lamp, her husband makes them and they are amazing. All kinds of unique pieces turned into lamps. This is my go-to spot if I need a gift for my mom, sister etc or just something for myself :) She also does events with local Hamilton businesses. I went to a chocolate and wine sampling there and am doing a flower class there in a few days. Keep it up Sara!

My cashier named Brenda has red hair was the rudest lady and was rushing me she should get a…read moredifferent job if she wants to be rude all day

I went in to use my gift cards. When paying the prices didn't match with the signs they were under…read more For example my sweater was $64.00 on sale for 37.99. I was charged regular price. I also bought a pair of pajamas that was supposed to be on sale but was charged a different price than sign. I didn't realize until after I left the store. I had to drive back an hour away to get my credit. Make sure to check your receipt. I was told they have been having problems with the wrong prices in the computer.

I went back today after a long hiatus to just check again and see if things were any better since…read morethe initial opening. I was blown away for starters by the customer service from multiple employees. One found me a shoe in a size that wasn't even on the floor, another brought a different size to the dressing room, and a third suggested a better way to complete my transaction! Now keep in mind the stuff here is brand name and higher end than, say, a Marshalls, but I still found a ton of good deals. I saw higher end brands like Tory Burch, Birkenstock, Democracy, and more. I got a $200 free people dress for $35! It's now definitely worth checking out and could be dangerous... I got so much stuff!

This location is about a 25- 30 minute drive for me but in my opinion, it's worth it. I 100…read morepercent appreciate the organization of this store. I find it easier to navigate than the location closest to me. I took my bestie last trip and she felt the same. We'll be visiting again soon.

If I could rate my experience 0 stars I would! My family and I had to absolute worst experience at…read moreportrait studio on 11/25. I booked my appointment for my family photos almost 2 weeks ahead of time at 10 am for 11/25. I received a call from the store early last week to confirm my appointment. Never once was it mentioned that they had double booked themselves for the 10 am spot. I have a 5 month old baby that we were scheduling this shoot around his nap as well as a 13 year old. We had to wait 10 mins outside the store in the freezing rain while trying to call the studio to be let in, once let in because the doors where locked. we were informed that our appointment is pushed because they had over booked and only had one person in the studio. It took an hour for another employee to arrive and start our session. This employee REEKED of weed smoke and did not introduce herself was dry and didn't seem to care about the wants from my family for this session. The whole time she was acting like my children should know exactly where to stand and got short with me when I said her direction where to stand wasn't clear. She didn't help distract or even try to get my 5 month old to look at the camera. I personally had to keep running back and forth from each picture to try and get him to look even the ones I was apart of. There was no apology for our wait or for the lack of attention to my families shoot. 2 hours later only 3 photos turned out decent enough ( my son cried the whole time because we were going into his nap time). And we paid 172 dollars plus change for 3 photos ?! As someone who spent her whole childhood coming to J.C. Penney's for family photos and always looked forward to those day I t's disappointing to say my children couldn't relate and that my family will NEVER be returning to this location or any location for J.C. Penney's portraits again! I also called customer service to file a complaint was given a ticket number and when I asked when I should expect a call back the representative didn't even know if they will call me back! This is absolutely unacceptable please do not waste your time or money at this location unless you're okay with half done work and people who once again REEKED of weed smoke around your children !

People are missing out on nice clothing. I always find something here and not cheaply made like…read moreWalmart then target. Great store kids stuff. I go here first @ typically find what I need. The shoes are cheap & ugly....don't recommend shoe department

An Old Navy item has always been in one of my Christmas gifts every year as a child, so I grew to…read morelove the brand. Depending on what you get, it could be really cheap or just really expensive. But when the sales come, oh boy they are good deals like today 6/24 flip flops for only $1!!! I got a lot for my friends and family. Only one pair for me aha I just love the white pair. My favorite color to be honest! They had solid colored shorts for $8, patterned shorts for $15, but I was really only eyeing on this $3 white halter shirt. Also, I got some really stylish orange brown pants to go with it. Overall, I enjoy the awesome sales!!! Customer service was okay. I felt that one particular employee was giving me a nasty attitude while asking for some assistance.

I kinda have an on again off again relationship with Old Navy. I get on a kick sometimes and end up…read moreshopping here non-stop for months on end..and then I'll stop and probably go years without coming back. Not sure why my shopping habits are like this for this store..but they are. They often run really good sales and their clearance area has some really good deals too. Their regular priced merchandise can be a bit pricey for what you get. Overall the clothing here is pretty well put together and durable. I still wear sweaters I bought from Old Navy, no joke, 15 to 20 years ago. The stuff lasts for the most part..tho they're really kind of "in the moment" fashion-wise so a lot of their older stuff become outdated pretty quickly. This location has always been alright. They have kept it pretty clean and organized overall. The staff is usually nice and helpful..not always but usually. This past weekend was their annual $1 flip-flop sale and the place was kinda crazy. Things were still kept pretty organized overall tho, and the staff did a good job of keeping the line at the registers moving. I'd say if you're into Old Navy..this location is a decent enough one to patronize.

I cannot say enough about the women working here. I am a terrible shopper and super picky. They…read morewere helpful and made a lot of suggestions. I tried on things I would have never put on before and loved them. Wish this store was in the South. Great experience and will definitely be back the next time I have a work trip.

I am not a mom but the selection of clothes here are great. The first time I went, one of the sales…read moreassociate kept smiling at us weird, but the second time around the women working was super helpful and helped me find what I was looking for, immediately set up a fitting room, and was very attentive.

Great value! Huge inventory! Nice facility! Easy…read moreaccess! Multiple choices for tops, purses, shoes, sweaters,winter coats!

Clothes are too expensive to be second hand. I used to like this store, but the clothing and staff…read morehave gone downhill. Employees/managers are rude and treat you like a second class citizen when you're trying to sell clothes. Furthermore, the money they offer for the clothes is an insult...$4 for a Coach wallet in excellent condition! Then they go and sell it for $35... Don't let these people fool you. You're better off donating your items. The clothes they sell are a hit and miss; several of the items I've tried to sell they have rejected because they are "outdated", yet their hangers are full of "outdated" items. Don't waste your time or money here. Staff needs to learn some manners!