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    Second Chance Consignment Shop

    4.3 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    2 years ago

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    2 years ago

    I have been a Consignor and Customer since the very beginning. You will not be disappointed whether Consigning or Shopping.

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    3 years ago

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    3 years ago

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    3 years ago

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    Sue H.

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    6 years ago

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    Burlington - The floor is a shelf

    Burlington

    (9 reviews)

    $$

    Do you remember when Burlington was just a coat factory? Yeah, me neither. I seem to always…read moreremember clothing and other accessories available. This location is perfect for those folks that love to clothes shop. You know they have coats and other clothing. Didja know they offer beauty supplies, home decor items and snacks and other goodies? Plus, this is another spot where we buy phone chargers (since Mrs. E. goes through them like there's no tomorrow). Our biggest problem was finding what we wanted. It's not well organized and anything worthwhile required a lot of searching. Especially, in our size or the right colour. Everything is in such disarray, we could clearly see the effects of their being understaffed. We managed to fill our list, but it took an hour. The worst part was our wait in line. They need to have more than one cashier to service nine customers. The store is clean, but is in serious need of attention. 01/22

    I went to Burlington at 100 W. Kemper Road, Springdale, Ohio . Store Number: 866: The Cashier was…read moreArianna at Register 1. The service was horrible and the wait was too long. I stood in line for 20 minutes or longer. Arianna looked Hispanic and was waiting on another Hispanic customer ahead of me which took forever. While Arianna was at the cash register, there were 3 other employees, 2 other Hispanic women and a black man around the cash register doing nothing. They were neither courteous and displayed no customer service skills. No one said, someone will be with you in a moment. They look at me and continued talking with each other. There was 1 other customer in line. When I was called to Arianna's register, there was no apology for the wait. I addressed the issue of the 3' standing around 4 vacant registers doing nothing. The excuse was that one of the cashier was off the clock. The supervisor didn't ask her to wait on me but as I addressed the issue, the cashier who was allegedly off work, was asked to go to Register 2 and wait on other Hispanic customers. I told them that they were racist. The other cashier called another customer to her register and look at Arianna with a smirk on her face to say how you do like that. I wanted to put a couple of items in layaway. Arianna said that they stopped taking layaways but the layaway signs were still posted on the racks. I asked if I could put my coat on hold, Arianna said no. To add insult to injury, upon my departure, Arianna left the device on my coat that set off the store alarm. Kaitlyn another employee had to check my bag and take it back to Arianna to be removed. In addition, Arianna put my large coat into a smal thel bag. Kaitlyn was trying to force the coat in the bag and realized the bag was too small. I asked her to get a larger bag. Kaitlyn was very kind and very professional. I have never had a problem with the value of any products. I almost left everything at the store with the poor service but I really wanted the items. Because of Kaitlyn's kindness made a difference. I did call the corporate office to tell them about my horrible experience. The representative was very nice and took down my complaint and said she would pass on the information. She apologized to me.

    K&G Fashion Superstore - If you have young boys and need dress clothes they some. The younger they are the bigger selection. No kids shoes though!

    K&G Fashion Superstore

    (22 reviews)

    $$

    I have a love/hate relationship with K&G I love them when they get full stock, and frustrated when…read morethey don't. There's K&G before Covid which was 5* most of the time for variety and selections, workers ready to help you and then there's K&G after Covid...less selection on colors for suits and hardly any help in all departments. My hubby has a closet full of suits and the last 4 times we went he left empty handed. He said they have a lot suits but nothing he wanted. He's looking for classic browns, a solid black suit that has a nice sheen-not mat and not pin stripes or styled like a lounge singer. Same with navy and brown/tan. And they never have his size. Everything is way too big or slim fit and tight and he hates that. They had a guy tailoring for them for years and now it's someone else who said he wouldn't put a cuff on our grandson's pant leg because kids don't get that. We found a pair of dress shoes for our other grandson in his size which is 7 in mens and it had a mismatched 7.5 wide with it. After scouring with a cashier's help they found the only 3 pairs his size were all mismatched. They had zero boys dress shirts for 12 or 14/16 but upon coming back today they got a shipment in and had some thank goodness. In the end we were able to get the boys each a 3 piece suit in black and a dress shirt/ties. Had to go online for dress shoes elsewhere. They did alter the suit we got perfectly.

    Service is very slow it's a prom day so many customers and two cashiers and they're working like…read morethey have zero urgency. Waiting in line for 25 minutes is outrageous

    Second Chance Consignment Shop - vintage - Updated May 2026

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