Shopping around for baby things and stopped in…read more The facility was on the cleaner side. The place was just a bit busy and the employees look busy so no greeting was given. It's understandable though. Everything was organized except for the baby and child section. Clothes were mismatched for sizes and categories. You were with bottles and random items but in random place things non baby related in the baby section. I will give them this the dog bed section (which is usually destroyed by customers) was well organized. Upon exiting I did see what looked like the manager taking care of customers at registers, bagging for his employees. I do appreciate a good leader.

1/11/2017 Cool Springs - Oh my goodness this was so frustrating. It was getting to be close to…read moreclosing time, and ONE register was open taking care of people while a couple other employees were just cleaning up behind the register. CMON NOW, customer service 101, take care of the people FIRST. There was no need to be standing in line for a long time just waiting for one more register to open at least... The store seems clean, they don't refresh the stock very often, and the selection in womens clothing and shoes seems a lot barer than the Nashville one. YESSSSS Renae V said it, as each day passes this location seems lesser and lesser of quality and more similar to ROSS. Let's get it back to the way it used to be! Not really a location I would rave about to my frans ya know??

Found a really cute, unique Ikat top here for $30 in their discounted rack. Most items more…read moreexpensive.

Luxury homeware and clothing!…read more West end location is the best for parking! Staff is always wonderful and willing to help. They're honest if something doesn't look they way you want. They are not pushy on a sale. Do spend time because there is lots of hidden gems

Love Marti & Liz Shies! I can always depend on finding exactly what I need when I am in a pinch…read more It's a boutique clothing, purse and shoe store. They have a great selection of shoes at discounted prices. From casual sandals, sneakers, boots to dressy shoes for a black tie affair, you can find it there, If you are lucky, you can find a pair of designer shoes at a real bargain. Tney have all sizes. Inventory changes frequently so stop by often. I needed some "bling" shoes for a sneaker ball event. I was able to find the Betsy Johnson bling sneakers for half the price I would have paid at the local department store. I also picked up a couple pair of sandals. The service is very friendly and staff is super helpful with finding shoes. I highly recommend if you are looking for new shoes.

While I've always loved shopping at Marti & Liz and have purchased the majority of my shoes here,…read moreI've recently been disappointed by the store's decision to showcase political merchandise. Earlier this year, I walked into a large display of party-affiliated socks, shirts, and other items. It felt out of place and made me uncomfortable--especially since it didn't seem to represent all viewpoints. I told myself I wouldn't return. When I tried it again recently, the same thing happened. To my surprise, a younger employee walked in and immediately removed the display, saying, "I told them not to put this stuff out. We are not doing politics." Moments later, an older employee at the register loudly told her to "put it back." The tension between staff was uncomfortable and, honestly, embarrassing. I shop here for shoes, handbags, and clothes--not politics. I applaud the employee who tried to redirect the focus back to the customer experience. Unfortunately, this incident left a bad impression. I hope Marti & Liz will take this feedback seriously and prioritize creating an inclusive and neutral shopping environment where all customers feel welcome.

Located in the Cool Springs Mall, this Belk is your standard Belk location that features multiple…read morefloors and wide open, and packed sales floors. I have recently discovered a few brands that Belk carries exclusively that keeps me coming back. The mall used to have a separate Men's Belk store, but they have recently combined all sections in one location, and now the Men's section is located on the second floor of the main store. Product is never an issue and prices are great, however service is hit and miss. Overall, I do not frequent malls, but when I do...it is normally to scoop a polo up from Belk!

Was looking for a special pair of earrings. Belk employee, Laurel, was so patient, professional and…read moreknowledgeable. I love the pair of opal earrings she helped me purchase She is a gem herself.

This is a decent location based on other's I've been to. I recently went in to purchase a watch and…read morethe experience was fine. One thing I'm not big on is when they keep trying to push the credit card on you. It's commission driven and usually not pitched based on the customer's best interest. I don't mind be asked once, but don't push it on me several times after I say no.

This archor store just like Penney's , is dying . Not much merchandise. Crap stuff , junky and run…read moredown . Just go out of business and let something nice come in

I was able to attend their pre-opening party to shop early and it was amazing!!!!! The store is…read morestocked, bright and beautiful! I loved seeing all the purses and sunnies right there as you walk in! Shoes are in the back left corner and it was stocked to the brim with amazing on cloud deals and Tory Burch! The brands were a flowin! I checked out some of the sunnies as I'm looking for a polarized pair of ray bans and their selection did not disappoint!!!! I was into every nook in the entire place except the dressing rooms but I'm sureeeee they were just as good! I looooove a new Nordy in town! Highly recommend you visit and get your shop on!!!!! Welcome to Franklin Nordstrom Rack!!!! We are glad you're here!

I was amazed at the size of this store, but more amazing were the quality and variety of the…read moremerchandise, sizes, brands, colors----anything you could ask for and more. I hated to leave the day I went and returned the following Sunday. You're mistaken if you don't go to Nordstrom Rack today and take your friends. There is something for everyone with good taste! I almost forgot to say the prices are beyond compare. Truly the best quality goods for the lowest costs I've seen anywhere. Go today! You'll love it.

american girls doll store is on topppppp. the workers are so nice and kind, and a worker had a…read moregreat attitude.

Went during the day before it was open and it wasn't it's all hyped up to be it was right near the…read morefreeway so not the safest just be careful. Mavbe when it's fully open it's great but it wasn't impressive.

I generally don't shop at Dillard's at CoolSprings Galleria, However, out of chance, luck and a…read moredeal on robes, I decided to gift wrap the item I purchased. Heading to the Customer Service counter, there's only one individual back there, it was Don. His Customer Service skills were off the charts. He was extremely kind and just awesome. Often, folks don't take a minute to recognize when someone goes above and beyond reasonable expectations. Don did just that!

This store has some good stuff but the dressing rooms are so dirty it's like the back rooms in…read morethere cobwebs everywhere, gum all over the walls, and made me feel so gross