1. TJ Maxx

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Coralville, IA

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TJ Maxx

4.5 (4 reviews)
InexpensiveDepartment Stores

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Windsor

Windsor

3.0(2 reviews)
0.4 mi

Jera at Windsor in the Coral Ridge mall is an absolute sweetheart and helped my sister and I for…read moreher birthday. She deserves the world.

Shopping at Windsor today, 5 pm on a Saturday and experienced the worst customer service ever…read more There was a very long wait for the fitting rooms, we waited for twenty minutes and were halfway to fitting rooms when their employee started scolding the entire store like we were misbehaving children- she yelled for everyone to hear, stating we all lost privileges to the fitting rooms because people aren't picking up after themselves so fitting rooms were closed. Many people mentioned how long they've been waiting as well as the fact people were polite in line and again were told we all lost our privileges to a fitting room and if we don't like it we can leave- exactly what was done not only losing a lot of business today but future sales as well. Looking at Google reviews this is a huge trend of this store so I question if it's policy and acceptable since it is a long standing complaint but its terrible business. There are too many options of where to spend our hard earned money to do so at a place that treats customers so terrible- fitting rooms aren't a privilege, it's a must prior to people handing over their hard earned money for your merchandise. I will never return or reccomend abd hoping to save someone the frustration we went through wasting our time in this store today.

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Windsor
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JCPenney

JCPenney

3.4(7 reviews)
0.3 mi
•$$

I do like JC Penney, especially since I've returned to working in a business-casual environment…read more Something is always on sale, but with that comes inventory that's really picked over; at least in my case. I either wear a very common size, or they only receive 2 of my size per style to begin with and don't restock very often. JC Penney has a petites section, which I take advantage of. I have shorts legs and very large thighs, so this department is a saving grace. Again, sizes can really be picked over if you're a 6-8. I find this to be the case at the Edgewood Rd. location in nearby Cedar Rapids, too. I visited the location at Coral Ridge Mall today for undergarments. Specifically, shapewear. Very picked over in this area, but I did find something that will work. Finding an open dressing room was another story. Most of them are closed, so you might have to wait to try things on. Customer service has always been outstanding here, albeit hard pushes for their credit card. Today I was asked twice about saving 30%. I finally had to respond by saying, "I don't use credit cards." I know employees are only doing their job, but saying 'no' once is all it should take. Store is typically clean and tidy, at least through the week when I shop. Merchandising hasn't changed at the Coral Ridge Mall location since my visit a month ago. Displays and inventory all looked the same. Nothing new caught my eye in the women's clothing departments. It appears that once they've stocked for the season, that's it. I spent several years in retail, so maybe this is just more noticeable to me. A do have a complaint as far as a company policy is concerned: any rebates you earn (say around Black Friday) are given to you via a Visa debit card. These Visa cards have a very short period of time in which they can be used. I received a rebate card of $10 in December and the card expired in June of 2022. 6 months is not long.

In short, male assistant argued with me about a sale price. He was rude and firm. He continued to…read moreargue with me. I couldn't handle dealing with this, person and left my entire cart of items I was going to purchase and walked out irate. On my way out a lady told me how she has troubles with their rudeness As well. I demanded to speak with the manager. My phone call from him was not satisfactory. I found the same item on line for even less than my complimentary apology.

TJ Maxx - deptstores - Updated October 2026

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