I scheduled an appointment online for a bridal fitting. She texted me a few days beforehand to…read moreconfirm, and when I went to my appointment, she was incredibly kind. I felt really good leaving and was told my alterations would take 2-3 weeks. Four weeks went by and I hadn't heard anything, so I reached out. I didn't receive a response, so I followed up the next day. She responded quickly and we scheduled a time for me to come in the following Saturday at 10 AM. Unfortunately, the lack of communication already had me concerned, especially after I looked at some of the other reviews. Then Saturday morning came, and at 7 AM I received a text asking to reschedule due to a family emergency. Because of my wedding timeline and the concerns I had already seen in other reviews, I declined and told her I would still be there at 10. My sister and I arrived at 10 AM and could not get ahold of her through her business phone or text. After I mentioned involving North Liberty Police, she eventually responded and we agreed to meet at 2 PM. 2 PM came, and once again, I could not get ahold of her. I contacted North Liberty Police, and an officer came to the business. He told me that they had actually been there the night before and that there were four other women waiting for their belongings. He also told me that one of the women was getting married that day and had not received her dress. Unfortunately, I was told there was nothing police could do because it was a civil matter, and I was essentially left to wait around and hope she came to the business. A few hours later, my fiancé's brother and his girlfriend came with me. They went inside pretending to be interested in her services, and she let them into the building. I was then able to come inside, tell her who I was, and ask for my dress. She asked me twice to "please just let me finish it," but at that point I declined. I had spent the entire day crying and stressing over something that should have been incredibly simple: getting my wedding dress altered and getting it back. I got my dress back--and after having it for FIVE WEEKS, absolutely nothing had been done to it. She also smelled strongly of alcohol when I retrieved my dress. I am not interested in judging or shaming anyone struggling with addiction, and I genuinely hope she gets the help and support she needs. She was very kind to me during my initial appointment, and based on other reviews, it sounds like she is capable of doing beautiful work when she is able to operate reliably. Unfortunately, that was not my experience. My wedding is in three weeks, and I am now scrambling to find someone who can alter my dress on extremely short notice. I am incredibly fortunate that my fiancé's brother and his girlfriend were willing to help me get my dress back. Without them, I genuinely don't know when or how I would have gotten it. I understand that emergencies and personal struggles happen. What I cannot understand is continuing to accept customers and their wedding dresses when you are not currently able to reliably complete the work or communicate with them. It should not take an entire mission plan to get your own wedding dress back. I truly hope she gets the help she needs, but until she is able to consistently communicate with customers and complete the work she accepts, I would strongly encourage other brides to think twice before trusting her with their wedding dress.

I was in a pickle, not knowing where I could take my wedding dress on relatively short notice. I…read morecontacted Sally, and she came to meet me right away, assuaging my concerns and short timeline. When I had trouble arriving at her North Liberty shop, she literally ran out, barefooted, to help me navigate. She knows what she's doing. If communication is an issue, just make sure to contact her along the way. But if you're worried about the quality of her work, DO NOT.

The Chanel Cosmetic counter is the place to go for helpful advice on how to enhance your face. Of…read morecourse the products are $$$, but in terms of quality, retention, and overall results you cannot beat the value. My go to person is Lisa. A sheer delight to work with giving reasonable facial tips.

MAN does it pain me to write this review. I've had a love affair with Von Maur for over a decade…read more And boy, oh boy do I miss my random shopping getaways pre-pandemic. It has been my go-to for formal wear, Iowa Hawkeye gear, shoes, accessories, swimwear and more over the years. But this summer they changed their return policy. I think a lot of it is pretty standard... - Return within 90 days with a receipt: Receive purchase price back to original form of payment - Return after 90 days with receipt or anytime with a gift receipt: Receive purchase price as merchandise credit only. - Return without a receipt: Receive current selling price as merchandise credit only. My issue with this change is with their new FINAL SALE policy. - They cut the tags off your brand new items to ensure you can't return them. Therefore my newly purchased, never worn item that I just so happened to score a great deal on... looks not new. Possible pre-owned. What if I planned to gift someone that item? Don't they deserve to know it hasn't been worn and is right off the rack? (Or in my case, I got a supposedly unworn bikini without any tags... which was unexpected. And kind of weirded me out.) If you need to scribble on the tag, over the barcode-- go for it. But I go to Von Maur for the experience and the unique items sold there. It is tacky and off brand to send new items sans tag. (And when I contacted customer service to express my opinion about said two piece. I was basically shrugged off.) I buy plenty of thrift items for myself and even they include a tag... just sayin. This would be a two star, just because of how I feel about the new changes. But I still stand by Von Maur as a quality store. This change may stop me from getting certain items here now. (#shopsmall, #shoplocal) But it shouldn't deter you from getting full-priced items here!

She did a great job hemming my long dress! She was quick and efficient! She was able to fit me in…read moreon short notice!

I could not be more impressed with Alterations by Diane. I first contacted Diane in 2024 but she…read morewas booked up. She kindly gave me several other seamstress to contact for which I was grateful. It's 2025 and this year we made it in time. Diane did NOT disappoint. I am more than impressed with tailoring skills. My daughter is thrilled with her prom dress. Diane had the dress ready in amazing time which will allow us the time needed to add the crystals before the dance. Diane is a gracious, kind and very competent lady. She deserves to charge the highest prices and all I can say is, "if you are fortunate enough to get a timeslot, it would be best to take it!"~

Fat shamed by the elderly lady working behind the counter! Hate I wasted my money there!read more

As a traveling nurse I was in need of a particular color in short notice. I was able to try on and…read moresize my scrubs and they were ordered that day. They were delivered in plenty of time for me to pick them up prior to my distant assignment. Highly recommended.

Contemporary fashion at great prices. This Iowa City boutique is located by the Ped Mall next to…read moreJava House. It's the perfect size and is decorated with zebra and pink furnishings- include a stylish couch. Magazines are available to browse through for anybody who is waiting for a friend to shop. This place has great sales on brands like French Connection, BCBG, and denim by Joe's Jeans and Hudson. It also carries less pricey brands that are just as fashionable. Lyla's carries a modest inventory of shoes by Dollhouse, Kensie, and other not too expensive labels. The staff is friendly and is willing to help you out. I recommend this cute, contemporary boutique to anybody shopping around the Iowa City area.

The Cete' Boutique at the Riverside Casino is a great place to shop for my wife. Every time we stay…read moreat Riverside my wife loves going in there to check out the seasonal, and most fashionable items Cete' offers. She always leaves with a couple of bags worth. The staff is really nice and is always willing to help out. Any time I have gone in there to get my wife a surprise they have always helped me pick something out and my wife always loves it. Very clean and modern. It's not very common to see such a nice Boutique in a Casino especially a Iowa Casino.

Love that the employees were wearing they're mask. Oh my, the parking lot was an accident waiting…read moreto happen. No parking lines or ones you could barely see. They had them in every direction so people parked in the middle of the lot. The employees just stood behind the counter and never moved 2 other went on the floor to hang stuff up. No one said: can I help you, do you want me to see if we have this in a different size, what were you looking for today etc. I did ask a question but it was answered as she walked by and she kept walking. I ask the one behind the counter if she could help me with something on a rack close by and she acted like she didn't hear me. When I paid I was never asked: did you find everything you needed. She talked to the other employee as she rang me up then turned and said thank you. I'll never go again.

Adorable boutique with so much variety! Found some great last minute birthday gifts. I'll be back…read moreto shop for myself very soon! Must see shop!

I bought a really nice coat from Eddie Bauer about 18 months ago. Six months into owning it, the…read morezipper started to tear away from the jacket. I followed all wash instructions, and was very gentle with the coat. I took it back to the store and explained it what happened. After a lot of Persistence, they told me they would replace the jacket with the same one. A couple weeks ago, I found myself in a similar situation. I went to buckle my seatbelt and caught a small piece of fabric on the buckle and the jacket ripped again. I went back to Eddie Bauer and explained what happened and they said they couldn't do anything. I understand misuse, but if the item rips on the rounded part of a seat belt, it seems like the material is too delicate for the price I paid. I am sad to say that I will not buy future products from them.

The store manager, Erin, went above and beyond today to provide excellent customer service!!! I…read morelove their petite clothing and they sure know how to hire great staff!!!