The Chanel Cosmetic counter is the place to go for helpful advice on how to enhance your face. Of…read morecourse the products are $$$, but in terms of quality, retention, and overall results you cannot beat the value. My go to person is Lisa. A sheer delight to work with giving reasonable facial tips.

MAN does it pain me to write this review. I've had a love affair with Von Maur for over a decade…read more And boy, oh boy do I miss my random shopping getaways pre-pandemic. It has been my go-to for formal wear, Iowa Hawkeye gear, shoes, accessories, swimwear and more over the years. But this summer they changed their return policy. I think a lot of it is pretty standard... - Return within 90 days with a receipt: Receive purchase price back to original form of payment - Return after 90 days with receipt or anytime with a gift receipt: Receive purchase price as merchandise credit only. - Return without a receipt: Receive current selling price as merchandise credit only. My issue with this change is with their new FINAL SALE policy. - They cut the tags off your brand new items to ensure you can't return them. Therefore my newly purchased, never worn item that I just so happened to score a great deal on... looks not new. Possible pre-owned. What if I planned to gift someone that item? Don't they deserve to know it hasn't been worn and is right off the rack? (Or in my case, I got a supposedly unworn bikini without any tags... which was unexpected. And kind of weirded me out.) If you need to scribble on the tag, over the barcode-- go for it. But I go to Von Maur for the experience and the unique items sold there. It is tacky and off brand to send new items sans tag. (And when I contacted customer service to express my opinion about said two piece. I was basically shrugged off.) I buy plenty of thrift items for myself and even they include a tag... just sayin. This would be a two star, just because of how I feel about the new changes. But I still stand by Von Maur as a quality store. This change may stop me from getting certain items here now. (#shopsmall, #shoplocal) But it shouldn't deter you from getting full-priced items here!

First of all Dani and Brennan (maybe spelled wrong) were AMAZING and soooo helpful with everything!…read moreThey made sure we were taken care of and had everything situated. They put our needs first and went out of their way to go above and beyond. I cannot say enough great things about these two staff!! 5/5 stars for the staff help! However, Men's Warehouse as a whole is getting a HUGE thumbs down from us. Almost every single one of our groomsmen had issues at one location or another. Our suits were discontinued and so we had to pick other suits, then people were given the wrong suits, and it seems like many locations don't read the notes about colors, sizes, dates, etc. We needed a place with many locations so we chose Men's Warehouse, but it was wayyyy too stressful and there were way too many issues. 1/5 stars Again, couldn't say better things about the 2 staff listed above but the company as a whole did not live up to expectations.

Came in to get fitted for a suit rental for a friend's wedding and Keenan was happy to help and was…read moreable to get me properly fitted in a timely manner while making sure that everything felt right. Great experience overall.

Skeffington's was more than accommodating for a prom suit rental with only six days notice. Lola…read morewas amazing to work with and extremely professional. She fitted my son perfectly and we had his suit within 48 hours. It was a great experience and would absolutely use them again!

Fast and painless! Great Service. Honest and answered all our questions. They knew the date of our…read moreschool's prom so no wrong dates are picked.

Kohls hired a company called the retail equation. This company has convinced Kohls to deny returns…read morethat FOLLOW THEIR POLICY. I personally have never returned anything without a receipt and on time. Suddenly they said I couldn't return a DEFECTIVE purse, ordered online, with receipt. I DID NOT get a verbal warning. In the past couple of years I shopped for my elderly grandmother, my two kids, myself, my husband so maybe use some critical thinking skills when you look at a list of returns......maybe they are for multiple people in a family. I admit, I did things like purchase 10 pairs of shoes so my 95 year old grandma could find a pair that were comfortable. I did the same for clothes. I told the cashiers exactly what I was doing. I also admit I returned 9 pairs of shoes and multiple items of clothing and explained to the cashier why. My grandma can't go to the store like so many others that are home bound, so congratulations you have made it harder for the elderly to get things they need from your company!! Shameful! I also did the same for my mom who had Alzheimers. Some of my returns were because I received dirty and /or defective stuff from orders online. Lack of packaging is why for most. Delicate items like bras came snagged and dirty thrown in a box. I received sizes I did not order. Do you expect me to keep wrong sizes? I did order some things on accident because the items were in my cart. My bad! I pointed all of this out when I returned the items. How exactly are we to shop online without having returns when the store doesn't have it to try on or to look at colors and styles? I am now stuck with a DEFECTIVE purse. How is this even a business tactic? Who would think it is a good idea to not allow valid returns abiding by the company policy? Customers won't go back concerned it will happen because no guidelines are provided. Kohls refuses to tell customers how many VALID returns are allowed which is extremely unethical. I did the dispute process which is a joke. Kohls confirmed I had too many returns. How many is too many.....no one will ever know. Are you forcing customers to keep merchandise to increase revenue? That is sure what it seems like because I am not a criminal or committing fraud.

On April 18, 2020 (during quarantine and this store was open for pickup orders) I ordered a Dyson…read moreBall Animal 2 Upright Bagless Vacuum for $423.99. I ordered the product online and picked it up at the Coralville Kohls location. My order was ready for pickup 1 hr and 34 minutes later. I was excited! I told the guy to place it in my back seat. I went home and placed the box near my door. After eating dinner and relaxing for a bit, I noticed the box was disfigured. On one side it wasn't professionally packaged. The box seemed like it had been used or ripped open before. My gut instinct was, "please god, don't let this be a used product!" It sure was. I was angry and so many emotions ran through my head. I could not believe it! I started opening the box to find the whole product not professional wrapped or organized in the box. It looked like someone used the product and placed it into a big bag and stuffed it into the box. The Dyson cleaner head had human hair and debris attached to it. The body of the vacuum looked used and not clean. The Dyson bin had dirt and other filthy stuff in it. I couldn't unravel everything as I was totally disgusted and pissed off. This product was a lot of money and they gave me a used one. This was BAD customer service. I called Coralville Kohls location since that was where I picked up the item. I told them they gave me a used product. The guy said they couldn't exchange the item because the store was closed and I could return it when the store opened (which was pending b/c of COVID19). I told them, they were quick to accept my money for the purchase, why couldn't they exchange it for a different one. I got nowhere and they were not empathetic to the situation- another sign of bad customer service. They didn't apologize on behalf of Kohls when this product was at fault. I then tried customer service support online and on the phone (the Kohls corporate number), which both took over 30 minutes to get a person. The online support took 32 minutes and the phone representative took 44 minutes. The online support woman reiterated the same statement as the Coralville guy about returning the item when the store opened. Her responses were really slow, like 5 minutes to respond. This was another example of bad customer service from an online feature. It was a long wait to get a representative online, and then they reply slowly. It was also difficult for her to provide clear and understandable answers. The woman on the phone ended up hanging up after being on for 4 minutes. I had to wait 25 minutes to get someone on the phone again. Whether it's a faulty phone system or rudeness, it's still bad customer service. This time around, it was a different woman and she helped a lot. She was able to send a UPS guy to pick up the product and then issue a refund on the product. I was happy that we started the process of issuing a refund. May 6th, 2020 was the 10th business day since Kohls received the product (doesn't include shipping/receiving which was 3 business days) and quarantine was still taking place. I still didn't receive my refund of $423.99. I called customer service and waited 42 minutes. The guy stated that my refund wasn't completely done so it never went through. I was really upset. He put in a new request and said he would flag it so the reimbursement people can see it and process it quickly. I received my refund three days later. Through this experience, I've learned that Kohls customer service sucks and they don't put the customer first. They can improve their customer service by addressing some of the topics I mentioned above and the wait time. Also, shame on the Coralville Kohls staff who took advantage of a customer during the pandemic. I hope no one has to endure this type of experience.

They're not many options these days if you don't go online, which requires work so these businesses…read morethrive on getting your good clothes for pennies on the dollar. In all fairness, they do have to sit on the clothes potentially for many months if not longer to sell and maybe they don't even sell certain items. To put it in perspective clothes that I would've thought should've been worth $50 sitting on Poshmark for months, I was offeted $20 for. No big deal it's pick your poison. Time v money.

I have gone here multiple times with free people dresses, Abercrombie and Fitch tops, and many…read moreother pricey brands. They never take anything and if they do it's 2 items. Very disappointed in their customer service especially when the clothes they have in the store are ridiculous.

Spent some time shopping with my oldest daughter for Homecoming....although it's July it's never to…read moreearly...They have all of the colors and I believe I saw some dresses here that were featured on Beverly Hills 90210. I favored the pink section because I am a Barbie Girl at heart....but there are ALL of the colors of the rainbow for the big, tall, and small...so you better get your butt to the mall.

Stopped by today (Saturday afternoon) and the store was definitely on the quiet side -- not many…read moreshoppers around, which honestly made it a pretty chill browsing experience. I spent most of my time looking at shoes. They had a decent variety, but a lot of styles could be found online for $20-30 cheaper. Pretty typical department store markup, so not a huge surprise, but something to keep in mind if you're looking for the best deal. That said, the service was great -- the employees were friendly and asked if we needed help without being pushy. It's always nice when staff check in but still let you browse at your own pace. Overall, if you like seeing things in person before you buy, it's a solid option. Just know you might pay a little extra for the convenience. Still has that classic department store vibe that's getting harder to find these days!

How have I never reviewed Scheels?…read more I am grateful to have this location. With two kiddos that are active in a lot of sports, Scheels has come to the rescue a time or two. (Specifically, when I realized my son didn't have an adequate batting helmet for baseball mere hours before his first game of the season. I was able to order online and pickup no problem. He is insanely proud of his golden helmet, might I add.) This location expanded during the pandemic and has a ton! Hunting, biking, fishing, skiing,... a robust Iowa Hawkeye apparel section... shoes, apparel-- you name it! Honestly, my favorite spot to shop Scheels is online. I got some amazing Fornia clothes on clearance. My blazer I got is legit one of my favorite things and I spent less than $10-- what a steal! I also got some great Mud Pie Christmas decor super cheap online. It's open daily, parking is a non-issue. Staff is always so friendly and knowledgable. As I mentioned above, don't forget to order online easily for pickup.

This Scheels is located at the Coral Ridge Mall, specifically next door to Target. I love Scheels…read moreand so my husband, our little girl dog (yes Scheels are dog friendly) and I came by to this location this afternoon for a visit. When we came in, we had a few employees greet us and smile as they saw our little girl (honestly it's hard to be in a bad mood when you sees you because she is so cute and will turn your bad day into a much better one). Not expecting to really purchase anything in particular, we just walked around the store and browsed. This location sells Iowa University clothing, that can be found on the first floor. There is also a mascot statue of Herky The Hawk by the clothing section (an older version of this mascot). Upstairs, you can find rifles, binoculars, etc. But most importantly the dog section, in which our little girl was very excited to lead us to (although this is our first time visiting this location, she just knew where her section is). We let her choose what item she would like for us to buy her, which ended up being a resealable bag of dried salmon dog treats. At the register downstairs, this friendly employee had asked if our dog had picked out this item herself, lol. We laughed about it, as we told him yes she did. Overall, had a great shopping experience and would shop here regularly if I lived around this area.