Genuine service and business. I contacted them a day after Tax Due Day due to incorrectly filing my…read more2025 taxes. They were able to get me an appointment to see them the following day, and my amended tax return form was complete within the next business day. Frank (CPA) and his team provided great service and assisted me with my manner with ease. My overall fee was higher than my originally anticipated rate due to my home being depreciated. Frank split the difference and assisted me with a fair price. Highly recommend them for your next tax filing!

KF gets an A+++ from me!! I was having some back tax issues…read morewith the IRS and Keni was fantastic in getting things resolved and back on track. Thanks sooooo much

Joana was excellent. Very knowledgeable, she explained and helped me with everything. Thank you…read moreJoana for the awesome costumer service.

Joana is the best. She has a good knowledge and extremely customer oriented executive. She has…read morehelped in my home insurance and given me the best price. Thank you Joana. Happy customer

The tax experience at this office was very difficult & inept…read more Upon reviewing my tax prep prior to sending it into the IRS it showed mistakes , even though the information was provided by me. I was then contacted by the IRS months later stating several documents were missing from my tax return even though the info was initially given to the office! I had to then scramble & try to follow up! Several Emails never get answered ! No explanation or help! I would then need to call the office & was barely taken care of by a phone secretary. Incompetent experience!

I have been using Sandra for several years. She has always followed up to make sure I was…read moredelivering the documents needed to file. She has met my expectations and I plan on using her every year

I could not be happier with where I spend 80% of my day at this agency! They say we spend more time…read moreat work than home these days, and I'm really grateful that I work with such an amazing team of insurance professionals at Andrews Office! When you think of insurance - think Andrew Easley! He's gonna make sure you get the best rates and the most coverage tailored to fit your life and what you care about! Top notch service and everyone he chooses to work with his team are TOTAL rockstars! Get Easley insured today

When asked by a corporate State Farm rep today how Easley could gain my trust back. This is what I…read moresaid: Have Easley not be a total fraud and liar. he tripled my renters insurance premium in 3 months and then proceeds in telling me lie after lie after lie. Then I canceled and expected a refund. I contacted him several times and he assured me the policy had canceled and a check was issued on Feb 27, 2020. Lie. I contacted his office and they said it would be 7-10 business days. I thought the check had been cut? I then filed complaint with Texas dept Ins and today a State Farm corporate rep contacted me and told me they had just cut a check and I should be getting it shortly. I asked, I thought the check had been cut and mailed. She looked at the notes and said the original check was mailed to the wrong address. Funny. The only address I gave them was on my policy. I advised her not get caught up in his lies. I told her Andrew would not know the truth if it hit him in the face. I told her I know when people lie to me and now she was getting caught up in trying to cover for him. I told her it didn't look good on her either. All they do is lie. She said she thinks it was an isolated case. I told her as much lying as this guy has been doing it is not an isolated problem. We shall see if I get a check by next week. But, they do lie at tat agency. ALOT! I even called Easley a thief. He has stopped responding on email. Why? Because he has been caught in a fraud.

I had been counting on Turbo Tax for several years and Ellen showed me the LIGHT!!!…read moreShe saved my family thousands of dollars on this years taxes and then redid the previous year and saved us even more. We are so happy with our service and will be using her from now on!!! Fast, easy, and well worth the reasonable price. Thanks so much, Ellen. It's a pleasure to know you. The Whitneys

Ellen claims she doesn't treat everyone poorly, only me, but my experience with this CPA has been…read moreanything but enjoyable. I reached out at the very beginning of 2023 for her help to sort through some previous issues with my tax filing a previous year and to catch up my taxes for 2021 and 2022 because I was behind. I expressed to her how important it was that I got the finance stuff under control and it was something I needed to take care of ASAP so I could move through 2023 with better tools. She ensured me she would take care of me so I agreed to work with her. Come April, she barely finished my 2021 taxes and said she was filing an extension for my 2022 taxes. Needless to say, my taxes were filed ON October 15th, which she blamed me for, for not signing the paperwork as soon as she finished it at the end of September, but I just wanted to be able to look over what she did before I submitted which I believe is fair. She said she was setting me up with a payment plan, but my payment plan was never submitted even though she told me it was. She also suggested I file as an s-corp and mentioned this multiple times and I said, "ok, just let me know what you need from me." but nothing ever came of that so I'm sure I'm paying more in self-employment taxes than I need to. I owe the government money for multiple tax years and I received a menacing letter from the IRS to which she responded, "It's not a big deal. That's just a scare tactic." But, it very much IS a big deal to me, my bank account, my business, my goals, etc. Also, it took me texting 3 weeks in a row trying to get ahold of her to ask about these letters from the IRS. I finally got fed up and asked if I needed to find a new CPA so she finally responded that she was recovering from surgery so she didn't respond even though the read receipts showed she saw my texts immediately after I sent them. I specifically asked her if she was familiar with Profit First because I wanted to use that model of accounting and she said she did know it well and we should have a zoom meeting that she could charge me for to talk about it. I agreed thinking I would get the information I needed, but when we got on the call, she stated she actually didn't know anything about Profit First, but she did some googling prior to our talk and then just told me things that I already knew from reading the book. I wanted specific information regarding MY business and the way MY books were, but she just told me generic percentages that didn't even work for me. She repeatedly told me how much time she took out of her personal life to try to learn this just for me as if I owed her for doing her job which she actually lied to me about knowing. I also don't think an accountant learning about another form of accounting is something SO crazy for an accountant to do that it should be brought up over and over, but maybe that's just me. When this all finally came to a head with the IRS documents and her refusing to help me sort it out quickly because it was "no big deal," I asked if the way she was treating me was typical and she then told me no, that it was just me and I am one of the most uncooperative clients she has. (I expressed to her early on that my office days are always Mondays so that is when I can catch up to anything I have missed during the week as I'm out in the field most of the week.) So she would send me a text late on a Wednesday and then text repeatedly if I didn't respond immediately. Even though every time I asked for help, she would claim she was way too busy to respond to me. She always said she had SO many clients to help ,she just didn't have time for me and then if she needed a response from me about something, it had to be right that moment or I became the "difficult client." As a small business owner myself, I would NEVER call someone uncooperative because they didn't text me outside of business hours. And in my opinion, her choice to wait ALL YEAR to start my taxes isn't MY FAULT. If she would have been working on them when they were supposed to be done, she wouldn't have had to rush to get them done by October. My advice to you, if you're someone looking for an experienced CPA who cares about their clients and their money, DON'T HIRE ELLEN. You will lose progress you have made and then be even farther up the river without a paddle and you won't have any idea what to do and she won't care. Hire someone else.

Simply the best, most prompt, CPA I've dealt with. Great experience with real estate and stock /…read moreoptions.

We have been using Sumi for several years for non-trivial/non-simple taxes and she's been great…read more Every year she has more information for me about possible deductions that have been added to the tax code or how I can better prepare for the next year, so in addition to doing taxes I'm unable to do on my own, her service improves for me year after year. A brief description of the non-trivial taxes Sumi has handled for us: * My wife works normal w-2 wages, and we have normal easy turbotax tax concerns like property tax and mortgage interest and 1099-INT or 1099-DIV deductions from savings. * I work a 1099 contractor job (software engineering) where I pay estimated taxes throughout the year and have additional self-employed deductions that I'm allowed to take for work-related expenses. * I have a single member LLC for some iPhone apps I've published on the app store. * I'm part of a dual-member LLC for other apps a friend and I published and maintain. For my needs, Sumi does it all: * She does our normal easy turbotax bits. * She handles our dual-member LLC form 1065/K-1 paperwork I have no Idea how to do. * She handles my single member LLC paperwork and advises me on how to better do my 1099-income related deductions year after year. * She reminds me to file state-related franchise tax forms related to the LLCs every year. * She helps me prepare for estimated tax payments by doing the math for me and giving me pre-filled tax payments, and reminding me to talk to her about the Jan 15 one at the tail end of the year to fix any discrepencies in estimated vs actual income come year end. * She always advises me every year on new slightly more complicated tax measures I could take (Such as creating an S-CORP for myself if 1099 becomes a long term employment situation for me), but she is also very understanding of my preference to keep things simple as long as possible (and two LLCs plus 1099 income is already complicated enough as is!). Sumi is very kind and helpful, always. And, she always does her homework for me, as there have been some non-trivial / abnormal tax situations related to the dual-member LLC where she has gone back to tax books and tax peers to double check her advice before giving it. Sumi is one of those rare professionals who makes your life easier rather than more complex and makes you very glad you found her rather than someone less helpful or too over-your-head with tax legalese speak.

I got a quote for several of my vehicles and referred some of my family members over too. I was…read moresuper shocked how quick we got the quote how attentive the office staff was. My friends and family that we referred was really impressed about how prices were a lot lower than their old carrier and switched. If the company didn't have an answer to my question they were for sure able to get back to me when they had the answer. Top notch customer service too!

I've been with the Haywood Insurance group for years now. Whenever I have any issues or possibly…read moredon't understand something in the policy, the agents are always willing to explain and assist me. They are the best! Highly recommend.

I just used this service, and although I was pretty skeptical at first (I usually just use the…read morecheapest option), it was awesome. I used TurboTax last year, but this was way, waaaay simpler. I just talked to one of the tax guys -- Eric -- online for 15 minutes, and then he took care of the rest. No more wasting hours on the computer. Best of all, they got me a HUGE refund -- more than DOUBLE what TurboTax was showing me when I tried it myself. Turns out all my moving expenses were deductible. Ask for Eric, he really knew his stuff.

Usually, I'd use Turbo Tax, but this year, I have student loans and student loan payments to…read morereport. On top of this, I also have an early IRA withdrawal. I tried filing on my own, but I got lost along the way. I found LiveWire Tax and they literally filed my taxes for me! I spoke with a real person, he was very personable and the customer service was excellent. After the video call, I uploaded my docs, and that was it. They filed my taxes and I didn't have to sit through preparing it for hours! I can't believe I filed my taxes in less than 20 minutes. This is the fastest I've ever filed my taxes!