Kent hung a big mirror for us. He was very professional, prompt and courteous. His prices are very…read morereasonable and his communication with us was excellent. He offers many other services which we will utilize in the future.

From the owner: Home watch, property maintenance and Property management services. REIS Black Mountain is a full…read moreservice real estate service company. We specialize in property management serving clients that live out of state or desire to be hands off. Our services include weekly, bi-weekly, or monthly property visits conducting basic home visits up to whole home scheduled maintenance services. We also provide turnover services for both short term and long term rentals.

I can't say enough great things about this property management company and specifically Nicole as a…read moremanager. From day one, their professionalism, communication, and attention to detail have been absolutely outstanding. They truly go above and beyond to make both property owners and tenants feel valued and taken care of. Every interaction has been smooth and stress-free--they're responsive, knowledgeable, and incredibly organized. Any questions or concerns are handled quickly and with genuine care, which is such a rare find these days. It's clear they take pride in what they do, and it shows in every aspect of their service. If you're looking for a team that treats your property like it's their own and delivers top-tier service with integrity, this is the company you want. Highly recommend!

I am a board member who has worked with United Community Management for 6 years. I've enjoyed…read moreworking with Nicole and her team. She is very knowledgeable and has a large network of quality vendors who have been very helpful in restoring our community. She was instrumental in working with our insurance company to replace all our roofs after some wind damage. This was a huge savings to our community. I recommend her to communities that are looking for a knowledgeable, helpful and supportive company.

I rented 52nd Gateway from January 21 to January 26, 2025 with my 5 friends to attend the Barrett…read moreJackson Auction. The house was an extreme disappointment with 40+ safety and broken items starting with exposed wires in the front and rear yards, missing door hinges, scotch tape holding a chair leg, blood stains on bedsheets, piles of trash in the 3rd garage area, broken off swimming pool room door, exterior A/C unit with wires sticking out the top, patio support post rotted away at the bottom, toilet roll holders missing in all bathrooms, bugs in light fixtures, cold room with no heat whatsoever...the list goes on. After the first night our group was disgusted. We checked around but no large property was available at the last minute since we already paid in full and if we found another place didn't have the immediate funds to rent another place so we stuck it out, made a list of deficiencies with extensive photos and filed a Compensation Request Form online. To date there has been no response. A letter outlining the issues to Destination Arizona at the listed address of 7077 E. Marilyn Rd STE 130, Scottsdale AZ. was mailed. It was resent twice but came back "RETURN TO SENDER-VACANT UNABLE TO FORWARD" At this juncture I went to the website DestinationAZVacations.com to the chat. I saw the house,52nd Gateway, on the site. The chat response was they couldn't help with anything except booking. My last try will be to send our complaint to another address with the same name though it appears to be a residential single family home. If no response I will contact VRBO with my serious complaint. I am a VRBO Premier Host in Florida and would be ashamed to rent a house in such poor condition.

From the owner: Why pay 20-30% for Vacation Rental Management?? Local Management Company Specializing in Vacation…read moreRental Management. We offer local expertise and can help in all facets of the lucrative vacation rental investment market. Whether your looking to increase profits on a current vacation rental or want to learn about how to buy a new investment we can take you through step by step. The lowest rates in the industry combined with personal service make us very popular with our current client base. We manage a wide variety of homes from condominiums to multi million dollar homes. Proven track record of great investor returns. Call today for a free consultation.

We have noticed change since this company took over our HOA our greenbelts and common areas look so…read moremuch better. Street signs, wall maintenance and painting Maintenance in general being done.. We do pay HOA fees $$$$! So it's nice to notice where the dollars are going.. Office staff were very helpful when it came to our RV parking pass.. 1 dropped the ball But 2 others picked it up.. So to us it's nice seeing the improvements Thank you GUD

After receiving a warning with intent to fine over "palm tree maintenance," I along with a family…read moremember spent over 3 hours in the 100 degree heat of Maricopa County trying to meet your standards. First of all, with your warning notice, you do not provide an example image of what acceptable palm tree maintenance looks like, per your opinion. I've grown up in Southern California my entire life and traveled all over the world, including tropical climates where palms naturally grow in the sand on beaches. Every palm tree I've ever seen whether here in the USA or in another country has had a few or multiple dead leaves and bark on the bottom. I've even included photos of palm trees that exist outside of your little community here (photos were taken in June 2026). People who have moved to the area or own property under your HOA management may have moved into the area from other parts of the country where palm trees actually look like the photos I have provided here. Some people don't even notice this because this is what they have grown up knowing and seeing every single day. The fact that you sent a warning notice with intent to fine over a few dead leaves that were completely underneath the green leaves, shows that you are just looking for reasons to send warnings. It also shows narrow minded thinking on your part; just assuming people know what level of "palm tree maintenance" you view as acceptable, meanwhile there are palm trees all over the USA and other areas of the planet that look completely different than what you deem acceptable. Maybe broaden your horizons a bit.... Second point I'd like to make here...on your warning with intent to fine, why don't you provide a list of local tree trimming businesses local to the area? This would make it much easier on the homeowner to just contact a gardener/landscaper instead of having to look one up. Just throw in a list of gardener/landscaper companies that do tree trimming in with your warning notice. Third point....there are MULTIPLE dead plants all over the community areas that the HOA homeowner dues are supposed to be maintaining. I do not see where all the money is going with these HOA dues. The whole community is looking run down. The property under your HOA management that is owned by our family is not a full time residence. We've been in contact with MULTIPLE neighbors on our AZ block and we seem to be the only ones getting hit with your notices about "palm tree maintenance" yet half the block has palm trees with dead leaves visible from the street! Half the lawns on the block are also filled with weeds! So, are you just picking on us because we aren't there full time? Hmmmmmmmmmmmm..........seems suspicious to me. If I were this company, I'd be more concerned about why a majority of the homeowners are not paying their dues. Are you just sending warnings to those of us who are actually paying our dues? Again, seems suspicious to me. - dissatisfied with this HOA/community management company is an understatement.