Purchased my Range Rover this weekend with Shahi. He was very educated on all vehicles. Showed me…read moremultiple vehicles and knew all details on each car wasn't just trying to sell me on anything, he was helping me make an educated purchase. Everyone there was helpful and attentive.

I came in to GT Auto because I kept getting things in the mail saying I qualify for the vehicle…read morethat I wish to purchase but when I got there I couldn't get the vehicle that I want the person that was handling me his name was Troy Troy told me that I qualify for a vehicle the vehicle was a 2014 Honda Civic I didn't want the car and I didn't want to do the deal Troy insured me that this is a program that he's got going on if follow through with this program you will establish credit the program was to make six payments for 6 months of $355 come back after 6 months and I'll put you in the vehicle that you like. I came back to talk to Troy on the 4th month explain to him that I was getting letters from the bank my principal was up to $785 Troy told me don't worry about paying on the principal. Just make your payments on time for 6 months come back and see me just make your regular payments don't worry about the principal. So am I six payment I came in to talk to a salesman named Tony Tony told me that my credit score is high enough for a 2019 BMW X5 m50i. Tony runs my credit comes back and tell me that I need 4,500 down to make the deal.I asked why he said I still owe on the Honda I told him what Troy said to me he said I'm sorry you was told that but until you come up with $4,500 I can't do nothing for you my total loan $15,800 they added on gap insurance and car theft just to get more money for their deal not happy I recommend going somewhere else for a vehicle these people are bad business. I'm over the fact that I got stuck with a car that wasn't what I desire but it's the fact that I got lied to just so he can make a sale plus add features that I didn't need to get more money out of me I was done wrong and taking advantage of I've always purchased a car through private or in-house my first time dealing with GT Auto bad experience.

After having a terrible experience at another dealer we went to Gene Pankey, they gave us a more…read morethan fair offer for our trade in and made us a great deal on our new car. Thanks for making it a painless and easy deal. We will make sure to tell all our friends!

Since 1983, our family has purchased 9 Used Cars from Craig at Gene Pankey Motors on South Tacoma…read moreWay here in Tacoma. Each vehicle purchased has lived up to our expectations both in quality and in fair pricing. They are among the very best Used Car Dealers in all of Western Washington. Honesty, Integrity and Only Well-Represented Vehicles grace their Sales Lot. Pankey Motors was founded on principles of Quality, Honesty and Fair Dealing. You will not find a Finer Firm to deal with than them.

Mike and Michael took great care of us right from the beginning of our car search. My partner first…read morevisited their car lot to test drive the car we wanted. We both came the next day and everything went great! Professional, very knowledgeable and resourceful...they took the time to make sure we made the best decision as we were looking for the perfect car. Highly recommend!

I would have rated Auto Outlet of Tacoma a 5/5, but instead a 4/5 because they charged me a $250…read moreCredit Card Fee + $200 Doc Fee for My Car purchase, and because of the way the paperwork was done, I ended up having to pay taxes on both of those fees, on top of the car. Over all, however, I had a good experience with Auto Outlet. Neighborhood is a little sketchy, however, with TONS of Homeless camps along the entire road in that specific area, so be careful! Also, if you take the bus into Tacoma (7 minutes away from the dealership), be careful, as the bus stop is also EXTREMELY sketchy, and there's nowhere to go into safely, as it's outside and in a really GHETTO part of town. But yeah, over all, nice, energetic guys! Thank You! A+++++

The weren't the cheapest quote I got for a ac recharge but skilled labor isn't cheap and cheap…read morelabor ain't skilled, they got me in and out in a hour I would definitely trust these guys with any one of my vehicles and that's coming from someone who does all the work on his vehicles.

Once again Austin's has come through for me in my time of need! My car kept dying while driving and…read moreit turned out the cat was bad. Austin's got the part next day and got it installed in a flash. Then the alternator died! So these guys had me bring in the part and hooked up the install. Thank you for always coming in clutch Austin's!!

I just bought a vehicle from All Auto Michale's. I took it for a test run down the road, the engine…read morewas smooth, the brakes stopped the vehicle very well, the car took the corners nice and evenly, all the lights worked. I popped the hood and the engine was incredibly clean and the idle was quite and ran very well. If your looking for a good vehicle to get you where your going, All Auto Michale's is the place to go.

After a lot of back and forth I decided not to buy their vehicle but they did what they said they…read morewould do it just wasn't the exact vehicle I was looking for so the search continues

I've been in the market for a secondary car/grocery getter. Thought I was talking to a private…read moreseller on Facebook (as I searched for individual sellers, NOT dealerships) who had a late-model Mitsubishi Mirage that looked promising. I should have guessed what was up when I made arrangements to drive over an hour to reach the location and the seller didn't even ask what time I'd get there. Arrived at the address and it was a scummy used car lot in a part of town I wouldn't go at night if you paid me. If they lie about being a private seller, what else are they willing to lie about? Didn't bother to look for the car or talk to anyone there; I immediately beat feet. Considering all the other one-star reviews here, I made the best choice. I did go to Frugal's and get a burger while I was in Tacoma, so the drive wasn't completely wasted. Yum.

I bought a 2016 Chevy Cruze for $7800 flat (Mind you they tried selling to me for 9k + taxes and…read morefees)... but definitely worth less. It's a clean tittle but this car was definitely in a bad accident and kept hush hush. The way the car was put back together is just... crazy. Barely enough to keep it running. It had only two codes when I took it to autozone up the street during my test drive. Mass airflow sensor and Evap. We changed the sensor and put a gas cap on thinking that would fix the codes, but it was definitely problems WAY under the surface. Don't go. Cheap prices may draw you in but their cars are NOT WORTH BUYING OR EVEN LOOKING AT. But if you do...expect to put a few grand into repairs that could of just been put into a newer and nicer car in the first place. Turned out my Evap code was due to a bad valve cover gasket. During the repair the mechanic found that whoever put the car together (1) glued the valve cover together. They also (2) used the wrong O-Rings in the fuel injectors so the gas leaked everywhere when they tried turning on the car after the initial repair. Once they replaced all the injectors the code disappeared. A headache of a job. They uncovered that (3) the engine was also replaced which means my "low miles" of the car are probably WAY more than it states. They didn't look at the transmission but they say my rough shifts into reverse are probably due(4) transmission being hit in the accident and is probably messed up OR it was replaced with a used one just like the engine...(5) although CARFAX says no airbags were deployed, i apparently have NO AIRBAG in my steering wheel!!!! That's such a hazard if I ever get in a accident. Please stay away ... if you still choose to come here bring a mechanic to do a DEEP inspection. These people are scammers and have you sign away any warranty.

Takes too much time to do any Dol Paperwork with Tacoma Pierce county. The seller sent me photos of…read morea different car before I made the purchase. When I arrived, the vehicle they showed me was not the one they actually had for sale. The car was in much worse condition than advertised and was significantly overpriced. This was a very disappointing and misleading experience. I would not recommend buying from this seller.

First of all the seller is not the woman listed in the photos, it's a couple of greasy dudes…read moregetting high on a dingy couch in an empty, dirty shack. I don't know why they're pretending to be someone they're not, but it probably isn't for any reason good. Getting them to communicate basic information was like trying to pull teeth, to the point where I wouldn't be surprised if he was illiterate. Finally the car I wanted to buy was advertised as working perfectly with no issues. It had a check engine light(he had no idea what it was and actually suggested I drive it to AutoZone to find out for him), no AC, no air recirculation, broken heated seats, radio said error and didn't work, and it pulled to the left while driving. Buyer beware.

We had a really good experience here and ended up purchasing a 2022 Passat Volkswagen. Salesman…read moreKris understood the assignment, made things quick and easy and kept his word. He was very patient and respectful of how we wanted to purchase our car and that meant a lot. Thanks for being honest and answering my questions thoroughly. We will make sure to recommend this location and salesman to our family and friends.

Want to buy a lemon and get lied to buy a car or truck here. They are your best friend until you…read moresign the paper work, this dealership gives the used car market a bad name.

My husband and I were looking for a small car and visited different dealerships. We found a car we…read moreliked but decided to continue shopping for a better deal. We stopped by Sova Auto and they had the same model, same color, fewer miles, but four years older. We test drove the car and discovering no issues, purchased it. The car runs great, and we are still happy with our purchase. The salesman was not pushy, and the application process was easy.

We searched a while for a rental when almost everything was sold out. We were happy to find Sova…read more Trey was very nice and helpful.

My wife and I had an extremely disappointing experience here, and the dealership completely wasted…read moreour time. Throughout the week, we had been communicating directly with Kevin (the owner) about a used Lance 1172 truck camper. We exchanged multiple emails, photos, and details to make sure it was worth making the one-hour drive to inspect it. On Friday, the day before our visit, we confirmed that we would be coming down Saturday morning. We arrived around 9:30 a.m., and Martha initially helped us with a few things. We then spent nearly two hours thoroughly inspecting the camper. Before making a purchase, we simply asked to have the camper hooked up to water so we could verify there were no leaks and confirm the water pump worked. At that point, Josh walked by and said, "You're wasting your damn time. You're not going to find anything." I replied that I simply wanted to verify there were no leaks and that everything functioned properly. He then said, "It's sold," and walked away with an attitude, ignoring me when I tried to confirm what he had just said. I went back to Martha to ask what was going on, and she confirmed that a deposit had been placed on the camper the previous day. My question was simple: if the camper already had a deposit on it, why weren't we told before driving an hour each way and spending two hours inspecting it? We had confirmed our appointment the day before, yet no one mentioned that the camper was no longer effectively available. Throughout the inspection, we also had to repeatedly ask for basic things such as the keys, the slide-out remote, and water to test the plumbing. The battery was dead, so we couldn't even start the generator. Every request felt like an inconvenience to the staff. The only bright spot was one employee who was polite, helpful, and appeared genuinely frustrated by how we were being treated. Unfortunately, I didn't catch his name. Poor communication is one thing, but allowing customers to spend hours inspecting a camper that already has a deposit--and then having an employee speak to them disrespectfully--is completely unacceptable. Based on this experience, I will never do business with this dealership, and I cannot recommend it to anyone else.

Pacific Travel Center, Lance Dealer:…read more We bought a 2021 model 1985 and as it was still in build, had the opportunity to do a lot of customization. We love it and also this dealer. Family business with fabulous service and maintenance. 3 seasons of camping with 16k miles of smiles. Can't wait for many more.