We purchased a home from Smith Family Homes (SFH) in mid-2020…read more The quality of our home is outstanding. Over our first year of ownership I have come to appreciate the attention to detail at every level of construction and design. In addition, SFH promised to fix anything and everything for a year. They have honored that promise 100% with grace and courtesy. For example, as the house settled, many doors needed to be realigned. SFH did that quickly and efficiently at no charge to me. Thankfully, there have been no major issues. During the freeze in February 2021, we lost power for 43 hours. My SFH house stayed at 60F for most of that time while my neighbors' houses dipped into the 40s. I had no issues with pipes, etc. My only complaint about SFM is that they recommend that we work exclusively with Strotek for the AV in the house. This was not a good recommendation and now we are stuck with Strotek.

We work with a lot of builders so we see the quality of many home builders. Smith Family Homes…read moreturns out exceptional quality home after home. Their attention to detail combined with their tasteful eye makes these homes beautiful masterpieces. If we were building a home this builder is who we would use.

The leasing agents in my unit are good, however I do not like the way the organization handles…read morelease renewals. New tenants consistently pay less for the same unit than loyal tenants. Corporately you hope that existing tenants won't want to go through the hassle of moving and will just sign, and you don't provide much time between offer and the 60 days notice period.

Nothing beats a warm and kind reception from the management team. I had to move my appointment…read morethree times and Nate Ward was accommodating. He greeted us as soon as we walked in, reviewed my preferred floor plans and gave us the tour. He was upbeat, present and every engaging. By far, after 8 tours over the span of 3 days, he's been the best thus far. While I'd prefer to stay closer to the heart of ROD, my experience with him is making me reconsider. The area is also a major selling point as many developments are coming which will add to the resident experience. PS: Nate needs to go into modeling. I kid you not, he's probably one of the most beautiful people I've ever laid my eyes on.

Excellent work on our home great job! Great value and very transparent on pricing. Got plumbing…read moreelectrical floor, painting, kitchen and several bathrooms done. Terrific quality. Very responsive, answers calls day night and weekend. Would use for any renovation in the future. Does a great job coordinating with all subcontractors as well and makes sure everyone gets their job done We started on this project right as we closed in early January. The afternoon we closed on our house, Jesse started work right away

Del Cielo Custom Homes, Inc. is more than a custom home builder, but also a trusted and integral…read morepartner remodeling and repairing my home over the years. After purchasing my home from a different builder in 2007, which went out of business shortly after my purchase, I have relied on Del Cielo and their network of tradesman for various home repairs and remodeling. Finding a company you can trust and treats you fairly is hard to come by. I am so thankful that I know I can depend on Jesse and his team at Del Cielo to take care of my home as if it was their own.

Purchased two homes from them and had great experiences both times. Everyone is super helpfulread more

May 2018: Faucet tub never work properly since we moved in (5 months ago) their plumbers tried to…read morefixed it more than 7 times already, still not working as it should. Supervision is still a joke and the owner never replies an email. Time consuming with this company, cero results. January 2018: Houses are overpriced for the quality you receive. Luxury houses???......OMG.. If you ever buy a house from them, do not ever think about upgrades. They will charge you way more than any other contractor in the market and work will not be properly done. I suggest you save your money and let a professional company to do the upgrades for you. This company might be good with their basic standards but is not capable to provide good results out of that. Everything that they have done wrong was a discussion and the good experience of buying a new house became a frustrating really bad experience; by the end the only thing I wanted was to finish dealing with them. Wasted my time in several opportunities to obtain zero results. Read very carefully the house specification and details. Ask for clarification on walls/ ceiling texture; they do not specify this on their specs giving them room to do whatever is easy or cheap. Luxury houses do not require a buyer to look after every single detail, but if you are buying a house from them be ready to do it. I may have different standards but what they are selling as a luxury house is not. Warranty after closing is terrible, it will take weeks for them to fix even small things and when they finally come to fix something they will come without supervision and in most of the cases will damage something else. For example: all my granite countertops were not properly finished, pits all over the place and water will mark them. Still waiting for repairs. All moulding and base boards unions cracked after a month from closing, still waiting on them to get back to me. I have 8 light switches that do not have any function, they left them this way after the upgrading I paid for my ceiling fans because it is normal for them (I was told by the owner of the construction company). Now I playing with my dummies switches to see witch one works every time... great for a new house!!! I had Hot water in one of toilet deposit, thanks god they fix it but damaged the drywall while doing it. PS: If possible work with a realtor that do not normally work with this company. Do not trust realtors that work often with this company; they may play their game.

If someone is choking at this apartment complex, better do the Westheimlich Maneuver on them…read more We were thinking of moving in here and it was one of the top five places left in our list. We toured extensively and even spend the night with our friends that live here. Didn't work out. It's because of what happened with our friends about 2 weeks later, won't be too specific so as not to get any individuals who work for this building or our friends, in trouble. It was a huge melodrama mainly around money, which I tried to help resolve, and directly due to that, we ended up not moving in here. I don't want to get accused of defamation or get into an argument like some of the other people who wrote bad reviews did, but I will say that the good reviews don't seem very legitimate. It's still an absolutely beautiful place which is white made it to our top 5 but I do have issues with the company and the fees they charge. I'd have at least given 3 stars for the amazing luxuriousness here but knowing that hostile responses can be easily forthcoming from this company, I'll pre-empt that by taking off another star. Shady.

I would not recommend living at the Westheimer. The staff is super nice to you upfront and the…read morelocation is great. However, I've had problems with my downstairs neighbors since the day I've moved in and the management team has condoned their atrocious behavior; I'm sick of paying money to let them all gang up on me. I cannot wait to move out. The way the rules are written allow my neighbors to have a say in what I do at any hour of the day. This past week, the manager called me for working out in my apartment at noon on a Friday. He told me that any excessive noise is warranted of a call (I was placing my weights on the floor between lifting sets- no jumping, no throwing, etc) Since the gym has been closed since March, the solution offered to me was to carry all my equipment OUTSIDE IN THE TEXAS SUMMER and get my workout in outside. I've had a police officer to show up at my door because of music or my tv. If you know me, you know I'm no afeel targeted and harassed. It's honestly a shame since these people will drive away other tenants. You've got lots of options in Houston- pick elsewhere. Our neighbors have since moved out, however I still wouldn't recommend living here. We lose water, power or wifi at least once a month related to a "block outage." The elevators go down often. Aside from location, I can't see a reason to pick here over many other locations.

Terrible experience from sales, to workmanship, to home delivery, to warranty. Be cautious, have a…read morethird party inspection and ensure all deficiencies are remediated prior to move in.

Lived there two years and garage door motor web NYE out, my AC compressor is going out, and They do…read morenot repair what is broken or upkeep landsscapinh despite what we pay in HOA fees. Today I came home from lunch and saw this. $850k for a home and this is the service we get from Lovett.

We bought our home on July 2020. They told us a day to sign and received the house. Nothing was…read moreplanning. Until I cried because we can't received the house, finally the sales person did everything for us to move on time. Now 3.5 year later our home is flooding one pipe behind the mirror in the second bathroom, was broke since the construction, when they installed a piece of wood. Now very convenience for them the warranty expire after 2.5 years.... So the answer was "it's not our problem". Our neighbor was luckier because the same thing happened to her but when she had only been living in that house for 1.5 years, so the warranty cover all the expenses. DON'T BUY A HOUSE WITH THEM!!!!

Terrible home builder to live around. I've tried to request that the trucks in our neighborhood do…read moredeliveries that comply with the noise ordinance and they flat out won't listen. 4:45am is when we hear forklifts for an hour and when it finally calms down around 6am the suns out and makes going back to sleep difficult. This has been our life everyday for last 2 weeks. If you dispute anything after the purchase or notice something needs fixing tough luck with this builder they will threaten your home warranty and blame your inspector. STAY AWAY they offer a custom home look and feel but handle their business like a mass production builder with no care for residents of the neighborhood who already bought.

These builders are negligent and we have found several items that were not built up to code or…read moreinspection. One major issue is that they did not add air ducts to two of the AC return vents at all!!!!

Had the pantry fixed, took 7 hours to put all the contents back in it, have wasted about 30 hours…read moreof my time and over a $1,000 to pay another home builder to install the pantry correctly. I come from a family of successful home builders and they would never have treated a customer like we have been treated. They would have done the job right and if there was a problem they would do their best to correct it. Back when integrity meant something.

EDIT: Karie, thank you so much for your response!!! I would also love to clarify several important…read morepoints for accuracy. The concerns involving our family's home relate to underlying construction and system performance issues that were not visible to a homeowner during the warranty period and developed over time as a result of those conditions. These are not routine homeowner maintenance matters. Texas law provides protections beyond a builder's written warranty, including implied warranties that a home is constructed in a good and workmanlike manner and is suitable for habitation. Construction defect claims may be pursued within the applicable statutory timeframes, as many defects only become apparent after systems have operated over time. Our home remains within that legal timeframe. Since discovering the extent of the issues, we have worked cooperatively by allowing multiple inspections, providing extensive documentation and independent testing, and following professional recommendations. Based on professional findings, our home was ultimately deemed uninhabitable due to construction-related environmental conditions, and our family was forced to relocate. While certain repair options were proposed, they did not address the full scope or root causes identified by independent professionals, which is why they were not accepted. Original review: We purchased an inventory David Weekley home in 2020 and, over time, uncovered extensive construction, HVAC, ventilation, and building-envelope issues that were far beyond cosmetic. Documented issues in our home included: * A roof vent pipe that was not properly connected or sealed, allowing warm, humid air to discharge directly into the attic instead of venting outdoors. * Improperly installed and inadequately insulated attic ductwork, including ducts disconnected from collars, heavily sweating, and contributing to widespread condensation and moisture throughout the home. * Severe microbial growth inside the HVAC system, including the supply plenum. These findings were documented during an earlier HVAC visit but were not disclosed to us at the time; we only learned of them after hiring an independent mold inspector, at which point we stopped allowing further builder access. * Visible mold and moisture damage in multiple areas, including closets, door frames, behind bathtubs, and inside wall cavities. * Condensation and mold inside recessed lights, vents, and ceiling fixtures across multiple rooms. * Construction photos indicating significant foundation-related concerns that were never disclosed. * Severe exterior drainage issues that persisted despite the installation of multiple drains and have resulted in fence deterioration. * Thermo-ply sheathing in the attic that is bowed, rippled, and in some areas detaching. * Ducts that had fully separated from insulation and were profusely sweating onto ceilings. * All three attic access doors lacked proper insulation, allowing hot, humid attic air to contact cooler interior surfaces, leading to mold growth around the openings. * Extensive building-envelope failures throughout the home. Nearly every exterior door has noticeable drafts, moisture intrusion, and signs of mold. * Significant air leaks along exterior walls, including behind the refrigerator, inside electrical outlets, and where cabinetry and the bathtub meet in the primary bathroom. Borescope inspection revealed rodent droppings in these areas, indicating exterior entry points. * A certified mold detection dog alerted in every bathroom and shower. * The primary shower has severe drainage problems due to improper slope, uneven tile installation, and shallow grout. * Horizontal cracking in the tile of an upstairs shower. * The primary shower door is pulling out of the tile for the second time. It was originally installed into tile using drywall anchors with no stud behind it. Even after bracing was added following a prior failure, the door is again pulling loose. * Cracks in the primary shower wall where grout was never installed and silicone was used instead. These conditions were documented through photographs, independent inspections, HVAC diagnostics, and a third-party mold remediation protocol. Beyond the physical damage, this situation displaced our family for an extended period and created significant instability. The emotional and mental toll on our family has been overwhelming. We followed the required warranty and inspection processes and provided extensive documentation, yet meaningful resolution has still not occurred. I have also documented this process on social media to provide transparency and help other homeowners understand what we experienced. I would not recommend purchasing a home from this company.

We had an outstanding experience with our Warranty representative, Katlynn Thomas from David…read moreWeekley Homes. She took full ownership of our warranty process, coordinating multiple vendors to address all of our warranty requests, which were completed promptly. She made herself readily available, and treated every issue we had with urgency and genuine concern. It was clear she truly cares about the homeowner experience. Beyond the warranty work itself, she took the time to provide us with helpful advice and schedules for routine maintenance tasks, such as AC servicing and filter replacements--things that are essential for the long-term health of the home and easy for new homeowners to overlook! Her efforts reflect the core values of David Weekley Homes, a company that clearly stands behind their homes and is committed to customer satisfaction long after move-in day. We hope Katlynn's leadership recognizes the incredible impact she has on homeowners like us. Thank you for making us feel supported, informed, and truly at home.