I have lived here for the last 3 years, and the transition of the new management was not perfect, especially during the end of COVID lockdown. I can honestly say that the management company has addressed the issues and continue to communicate with us when anything arises. The 1-star reviews that you see online are part of a group of residents that have a whatsapp group and have started an initiative to go after the management company for past issues that have been resolved.
For example, the guy with SDE claimed he had 5 insurance claims, the majority of those were with previous management, and honestly, I suspect insurance fraud. Just be warned that these 1-star residents are snowflakes with a bully mentality, so I would ignore what they have to say. My husband and I love living here and truly the best community we have lived in Houston.
We see the courtesy officer multiple times a week walking the community when we are out walking our dogs, so saying that people aren't present, is completely ludicrous. The only downfall at the property is these whining residents that complain about -ish that doesn't even exist.
Ignore the 1 stars, because these same people bullied Greystar when they were managing the community. Management just had new flooring at the elevators that look amazing, so I know they are spending the money to continue to make upgrades and fix issues that have been ongoing for the past 3 years we have lived here. read more