This dumbass bitch on the far right wouldn't transfer my plates and said i had to wait 2 weeks…read more Never even looked at my paperwork. Went to another title office 20 minutes later and they transferred them no problem and gave me a new sticker.

The service was super fast! I'd totally recommend it. I really appreciate how easy they made it for…read moreme to get my registration and title changed after the move.

Pay governmental fees is no fun but this place was quick and not to bad. Better staff than south…read moreside one.

Time to renew those plates don'cha know?! Walked in, no…read morewaiting for a ticket to be seen. Got my ticket & called up to window 13. Knew it was a good day then! *fav number & all. The young lady was just returning from lunch. Again, good timing. Everyone is happy with a full belly. Handed her my paperwork & asked if I could get a placard to have when I ride with others. She stated my "plates" were coming up as temporary. (Which is not possible, they do not issue PLATES as temporary, only the red placard.) I showed her my proof that my disability is permanent. She gave me my sticker. I went to my car, pulled out the paperwork from last year, & lo & behold I had renewed 8n thr exaxt date a year before. Too funny. Well, it also had my orthopedic surgeon's medical information on my permanent disability. I marched right back in; again no waiting. I was merely informed to go see the same lady. I did. The guy she was assisting Was having issues with his handicapped plates as well. About 30 minutes after I sat down, she was ready for me. She called her supervisor over, showed my permanent paperwork. He disappeared with my paperwork. She vanished, then came back with a blue placard for me, & apologized for the error. I told her no harm, no foul. It happens. Absolutely excellent customer service at this location, & that's why I only go to this location. The young lady that worked at window #13 on the afternoon of 11 June 2021 is a fantastic employee. She never huffed, rolled her eyes, or became frustrated. She handled everything the incorrect system handed her with ease & grace. Great location.

The process for getting the title transferred and picking up plates was simple. Until it wasn't…read more They said everything was fine, sent my husband back to work, went to hand me the plates, then decided they had the wrong plates and I have to wait an hour to 90 minutes for them to go pick up plates. I asked FIVE DIFFERENT TIMES if there was anywhere for my kids to sit bc they were with me-remember they sent my husband back to work 30 minutes prior bc "everything is fine, we're just getting the plates ready". The ladies said no five different times and then copt an attitude and smarted off tha I was causing a problem and that I was teams yes no yes no. I NEVER answered so there was no yes-no at all. I asked if I could have the old plates so I could go to the county tax office and get the plates. No. Can I drive without getting arrested to get them without the plates. No. Can I sit inside. No. Then she starts lying to my face and saying she never told me no when she just did 5 times. She cost the dealer a sale because she was being aggressive, argumentative, and pushy. I DESPISE being rushed through a process to hide someone else's incompetencies and that is 100% what was being done all around. I would absolutely never recommend this location for any title and registration needs at any point in the future. Just go to the county. You'll still wait, and you'll probably still have bored salty employees but at least you'll leave with your paperwork and title and plates.

They are very rude and they don't tell you that there is a 7.50 fee . The lady was rude telling…read moreme that there a paper on the window to inform us about the fee and l just think it would be nice to everyone else to let them know before taking our money that they charge $7.50 instead she like telling me that demeaning and using profanity telling if l know how to read like are you kidding me. Then l told them l want my money back and they were being ugly about it taking their sweet time so l just asking for my forms back so l can leave cause l only have one day to run all my errands cause l work nights.. The lady gave me my form an when she did with an upside down smile l was walking out an she said in a rude way Have a nice day l was upset and l use profanity and she also said alot of profanity to me and everyone there and workers were laughing how rude is that cause l told her l will make sure that people know about my experience here an not to come here its not worth the money to pay extra for rudeness .

I just moved here, and i dreaded going to the DMV, from my previous state, it's always been a long,…read morewaiting nightmare to get anything done. I tried mapping the tax office, but it kept giving me the south address and i needed the north. I was frustrated already. But this place popped up, and i thought I'd give it a try. Easy to find, right off the street, lots of parking, I walked in and it was empty. A very nice woman greeted me and sat me down. We went all over my paperwork ( i pre-filled out before coming in) i gave her all my information and i kid you not, 20 minutes later, i had my plates, sticker and registration papers in my hand. (it took longer because we spoke a bit) I asked her if the license office was close by, and she highlighted a paper for me with the address that was 17 minutes away (the address i had was 45 minutes away!!) I paid what i needed too (3% extra for using a card) and i was on my way. It was SO simple, fast and easy. She said she was glad i chose to come here, because the tax office i originally was going to did not help out filling out paperwork and took a very long time. I'm glad i went here, I recommend it. I'm now a Texan! woo!

Great experience. I was selling my truck and needed to transfer the title. I did not want to go…read moredowntown to a government office, fighting the traffic and parking. I've driven past this place many times and didn't even know it was there. We showed up with the buyer and after a short wait were helped by a very kind lady who guided us through the process. Pretty painless.

Great place !!! I have to come here often and it's always professional and fast service! Priscilla…read moreis the best!!

Wow! I'm blown away!!! In and out in less than 5 minutes! Super easy and super fast!…read more Thank you Mr. Joe Flores !

Company Management Sucks and Not Responsible! Overcharged…read moreand don't want to communicate and refund the money! i'm clearly not the only one this is happening too! Don't come here.

The most Unpleasant person I have EVER had to work with…read more So, my husband paid for our sticker back in Oct 6th. Fast-forward to today Dec 17th. We were refinancing our car with our bank & they needed to upload our Registration. The bank said the registration belong to a different car. We realize when my husband went to register our vehicle, he gave them his ID and insurance, what they had on their screen was two vehicles one are current the other one in old vehicle we don't use. Without verifying which we didn't know they had access to both of them, they just gave the registration to one of the vehicles which was the older one. We realize it was a mistake so we went to the San Antonio Auto title, to get it resolved. Immediately when we walked in Sonia here in the picture, was extremely rude already. We sat down told her what happened. She wouldn't even look at us. She kept fidgeting with her paperwork and other things that she was doing. My husband explained and she asked for proof he gave her the phone and she wouldn't even look at the phone for a good minute because she was still figuring with all her other paperwork. She said real snooty well whatever insurance you gave her is the one that she used and I only have one insurance for one vehicle. You can see her bag of skinny pop corn, she kept eating while talking to us smacking her lips. Chewing with her mouth open and talking to us with her mouth full. At one time she licked her fingers and was touching all her paperwork which we didn't even want to give her our phone again but we had to show her proof. I did record her being extremely rude to us. And finally we got up to ask for help from the other lady across the room. When Sonia and my husband were going back and forth and she didn't want to talk to him anymore, she looked at me to now talk to me. Before that she wouldn't even look at me and wouldn't even acknowledge me when I was talking to her. When I immediately saw how Richie was, I asked her if she was in the bad mood. She said with a rude tone "No, not at all" And I said well we're just trying to talk to you and you're being extremely rude. She wouldn't look at me wouldn't acknowledge me. We asked for manager she yelled that she is the manager. We asked for a manager above her, corporate. She said there is no corporate. But the other lady that we were talking to who helped us, said she didn't know the corporate number. But they wouldn't even give us anybody above Sonia, I even asked for the owner of the company and they wouldn't give me any information. The girl that we were talking to did admit that the other girl Selma did make an error and they still wouldn't fix it. So we had to pay double.

Tina was extremely helpful and professional. Highly recommended this location. Speedy service and…read moreprice and value 10/10. Renewal service was fire.

This was really easy and convenient. It was a drive thru and quick to get my car registered…read more Priscilla was friendly and efficient. I will definitely use this spot again in the future!

Been doing business here for more than 5 years ever since Josie was here! All the time great people…read morealways willing to help and teach you to do proper business. Joe F has helping me so much they deserve more pay! haha thanks to the people at SA Auto Title!!! I hear people complaining. Guys just get your proper info your insurance and inspection that's all you need. No need to be rude. One reason they are always packed is because small dealers love to do to transactions here is convenient and always great work.

I'm not one for posting a negative comment all the time. But what makes me upset is that Mr Robert…read moreRico told me after I paid for my plates and tittle that it would be in either Monday or Tuesday. When I called Monday he stated he would text me and he didn't. I feel that is poor service. Also I have been trying to get a hold of him all morning and he isn't answering. I feel this is the most disrespectful thing. If the plate and tittle didn't come in, at least be an honest man and tell me. Bad service Sir

My initial call yesterday was productive. Had my phone ready for the call appointment today but it…read morewent straight to voicemail. I called back immediately but she didn't leave her extension. I was on hold for 17 minutes. She tried calling back and I tried to take the call but it was hung up. I stayed on hold for another 14 minutes and thought I'd try a different extension and now I've been on hold over 50 minutes. It told me it would only be. 15 minute wait time because one was ahead of me. I pd $38 dollars yesterday for this call.

We just moved to Texas a few months ago so we needed to do a new vehicle registration. The service…read morewas friendly, quick, and hassle-free. The experience was much nicer than going to the DMV and waiting in long lines with a bunch of people around.

Horrible customer service. The employees are semi-retarded and don't understand how things work…read more After calling the DMV and the tax collector's office, I was made aware that they overcharged us by $1,010, and when I called to speak with them, they wanted to argue about it instead of trying to figure out where they made the mistake.

Ask for pricing before you do any transactions. A title transfer costing $20 at the Tax Assessor…read moreended up costing $166.00 at this title transfer business. Don't go there unless you want to give your weekly grocery money away!