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    Texas Dept of Public Safety - Drivers License Office

    Texas Dept of Public Safety - Drivers License Office

    2.9(36 reviews)
    2.7 mi

    # I Brought My Entire Life to the DPS. They Needed Two Things. 10/10…read more - NOTE CROSS POSTED ON GOOGLE a I have not lost my driver's license in 25 years. Last week? Happened. We're not talking about it. We're moving forward. I'm currently laid off and job hunting, so a valid ID is not optional. Because I didn't have my audit number, I couldn't renew online -- I had to go in person. To the DPS. Voluntarily. Now, I'm a policy nerd. Terms and conditions are my bedtime reading. So you'd THINK decoding exactly what documents I needed would be easy. It was not. By the time I was done, I walked into that office with: my birth certificate, Social Security card AND the receipt for requesting it, my lease, my high school diploma, college transcripts, degree, graduation photos, and my college ID. **I am 45 years old. I brought my academic career as a character witness for my own existence.** Here's the thing though -- the staff at South General McMullen did not need any of that energy from me because THEY had it handled. The office was organized, efficient, and genuinely warm. People were greeted at the door, directed immediately, and when someone got frustrated about a missing document, staff stepped in calmly and gave them a real next step. No chaos. No attitude. Just competence with a smile. I waited about an hour and 20 minutes for my number. Once called? Window in 5 minutes, done in another 5. They also accept Apple Pay (saved my life -- lost my wallet too, it was a week), there are outlets near the entrance for charging your phone, and if you opt in for text reminders you can check in 30 minutes early from your phone. Also: they may already have your documents on file from your Real ID. Ask before you panic. You might not need the graduation photos. The DPS is one of the few places in America where every age, background, and tax bracket ends up in the same room. It's actually a beautiful little snapshot of community -- and this staff keeps it running beautifully. Huge thank you to everyone at this location. Y'all are awesome, efficient, and lowkey hilarious. The banter alone made the wait worth it. *-- A woman who showed up with her transcripts and left with a glow-up ID photo. No notes.*

    Very very rude service I came in for an appointment at 8:00 it's my first time and when I tell you…read moreeveryone there looked soo mad and was being so rude to people . Then my mom needed help printing so they asked her to send it to Gmail and of course my mom asked for help and the lady specifically said " your daughter should know how to do it ask her" like what kinda customer services is that ???

    Photos
    Texas Dept of Public Safety - Drivers License Office - Ryan Resendez

    Ryan Resendez

    Texas Dept of Public Safety - Drivers License Office - Outside

    Outside

    Texas Dept of Public Safety - Drivers License Office - The building

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    The building

    DMV - Dodging the devil's window.

    DMV

    2.1(17 reviews)
    8.1 mi

    Everyone here is so nice??? I set up an appointment for 9:40, they had my name called by 9:43 (good…read morething I showed up early to fill out my application to renew)! I also overheard a woman bending over backwards to help a poor kid in trouble with his driver's test. I'm SO impressed!

    I recently visited this DMV to have my Hawaii drivers license transferred to a Texas one. I admit I…read morewas looooong overdue (at least here in Texas you are required to transfer your license within 90 days). Covid hit shortly after I moved & life was turned upside down for everyone. Now that I've once again moved (this time from Houston to SA), I decided I had to just get it over with. This office is currently operating by APPOINTMENT ONLY. I was able to easily schedule online back in March but the wait was a month long. Hopefully it's gotten better since then. When you arrive, you will submit to a screening (sanitize your hands, temperature taken & the guard asks a few simple questions like whether you have any symptoms or were exposed to someone with Covid recently). There are self check-in tablets available & then you'll have a seat until your number is called. I printed & filled out my application form at home & also used the online check in option that was provided in my appointment confirmation email.

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    DMV
    DMV - Save your appointment confirmation email for the online check in link

    Save your appointment confirmation email for the online check in link

    DMV - The email also contains links to the Texas DPS website

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    The email also contains links to the Texas DPS website

    Texas Department Of Public Safety and Drivers License Office

    Texas Department Of Public Safety and Drivers License Office

    3.7(37 reviews)
    36.6 mi

    I never thought I'd have anything good to say ever about a DMV but this place, or I should say the…read morepeople who work here are great. Krystal Rutherford was kind, patient and helped me get my license renewal done. She very obviously takes great pride in her work and I believe would make a great leader if given the opportunity. Her work ethic and personal skills are a combination that isn't seen too often much anymore. Her and the team around her worked well together to attempt and succeed in resolving an issue where the signature pad would not allow me to sign. This was just one more issue on top of the other tech problems and she kept her cool and professional demeanor the entire time. Also, the woman with short hair and glasses who was calling ticket numbers was great!! She really kept things rolling! Kudos to the staff here. The people make the place, and it's nice to see a non toxic workplace.

    I do a lot of yelp and I think it's important. People need to know. Do not go to new Braunfels. If…read moreyou can help it. These people are very disrespectful have no kindness to help and they need to be reassessed in their job. Very poor experience there getting your picture taken and asking if you could get it taken over again and then right away it's a no, but yet other people get different courtesies and respect. Here's a military person who served her country and probably even saved their jobs but yet you can't give her the respect that she needs and earned so citizens show their IDs of several different have people who have crossed our borders illegally without due process and they're getting special attention. This is the evil of our country. This is the evil of the people that are embedded in services such as these I say to the manager and supervisors shame on you shame on you for being biased and not treating everybody the same.

    Photos
    Texas Department Of Public Safety and Drivers License Office
    Texas Department Of Public Safety and Drivers License Office - Give up a driver's license to get a Texas ID card? Nope

    Give up a driver's license to get a Texas ID card? Nope

    Texas Department Of Public Safety and Drivers License Office - The New Braunfels DPS

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    The New Braunfels DPS

    Texas Auto Title - departmentsofmotorvehicles - Updated May 2026

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