I had a very disappointing experience at Tires Plus on 15907 Pines Blvd in Pembroke Pines. I went in because I had a flat tire and was told that they would inspect it. I was told that if the tire was repairable, they would patch it, and if it wasn't, I would need a new tire. I was also told the entire process would take about an hour and a half, so I agreed to wait. After about an hour, I was told that the tire was not repairable and that I needed a brand-new tire. I was then told it would take another 30 minutes. I agreed and continued waiting. About an hour later, I had to ask the service worker how much longer it would take. His response was that he didn't know because they had to order the tire. This was extremely frustrating because nobody ever told me that the tire was not actually in the shop. There was absolutely no communication or update. If I hadn't asked, I could have potentially been sitting there all day. What upset me even more was the disrespectful response my father received from one of the workers. When my father showed up, he asked the mechanic a completely reasonable question: what type of tire were they putting on my car? The mechanic responded, "A round one." That response was incredibly rude, sarcastic, and completely unprofessional. I am genuinely upset that my father was spoken to that way. We were paying customers, and there is absolutely no reason to speak to a customer or their family member with that level of disrespect. A simple, professional answer would have been appropriate. On top of all of this, they did not put air in the rest of my tires. I understand that checking or filling the other tires may not technically be included in the service, but after installing a brand-new tire, I would expect a reputable tire shop to at least check the tire pressure and make sure the tires are properly inflated. What was supposed to take an hour and a half ended up taking approximately three and a half hours. The biggest issue for me was the complete lack of communication. I felt like I was intentionally not told that the replacement tire wasn't available because they didn't want to lose my business. Had I known from the beginning that the tire needed to be ordered, I could have made an informed decision about whether to wait or go somewhere else. Customers' time matters. If there is a delay, if a tire needs to be ordered, or if the original estimate changes, just communicate that with the customer. I would have been much more understanding if someone had simply been upfront with me from the beginning. Between the excessive wait time, lack of communication, and especially the disrespectful way my father was treated, this was an extremely frustrating experience. Being a paying customer does not mean we should have to tolerate rude or disrespectful behavior from employees. Very disappointing experience. I will not be returning to this location. read more

Worst service ever. Don't come here. My mistake was not reading the other reviews before coming to this place. I waited 2 hours just to have my car battery replaced. read more

The worst manager ever, Loly is rude and inefficient at her job. Not sure how they settled on making her a manager but they should reconsider. This lady had me waiting over two hours for a simple tire change. When I asked for a status, she gave me and her employee an attitude as if I was out of line for asking. She finally did her due diligence to get an update and found out her staff never processed the order. She sent her staff in to apologize and I had to remind her that the issue is with management as she saw me sitting there the entire time and didn't think it was weird that a client had been waiting for so long. When I told her she could at least apologize she stated she wasn't going to get on her knees despite me simply stating an apology was never received. In this day and age it's important that the right people represent your company. She doesn't seem to be the right person. Reconsider this place because management is the worst. Update: Loly proceeded to engage in a debate with me over the responsibilities of management. She seems to think it's not her responsibility to understand what is going on in her shop or know what jobs are being worked on. Ironically I never engaged her initially I was talking to the very helpful man that has the misfortune of working alongside her. I asked her to refrain from engaging with me but instead she wanted to gaslight me into feeling bad because she has three kids. Unprofessional, immature, and rude are the words to describe this store manager. I've never met a manager with an aversion to managing before, this is the first. I recommend in the future if a customer ask you to stop arguing with them, to refocus your energy on making sure your shop is running smoothly read more

This has been the most terrible experience I've had in the last 25 years of taking my cars to different places for service. Yesterday, I took my BMW i3 to Tire Plus to have all four tires replaced. When they returned the car to me, I immediately sensed that something was wrong because there was a loud noise. At the time, I thought it might be due to the tires settling in. I drove to a nearby supermarket, and while I was there, the noise grew significantly louder. As soon as I finished shopping, I went back to the shop and asked to speak with the manager. While the manager was courteous, he showed little concern for what I was explaining. He told me that the car had already arrived with that issue and that the noise was likely due to faulty brake pads, which was not their responsibility. I went home, but the noise worsened. When my son realized how bad it had become, he called the shop and the manager replied that it wasn't their problem and that we could do whatever we wanted about it. We contacted Customer Service,they told us that we might receive a response within two or three business days. We called the manager again and finally reached an agreement to have the vehicle towed back to the shop this morning at their expense. We delivered the car at 8:00 a.m and at 10:30 a.m. The manager called to inform us that they were very sorry, but they had installed the tires incorrectly. My car uses different tires for the front and rear, and they had mixed them up. I reminded the manager that I had mentioned this to them before. Throughout the entire process, they had been dishonest. When we first returned to report the noise, the manager claimed they had tried to call me--which never happened. He also said they had emailed photos of the brake pads, which I proved was also untrue. In the end, it was indeed their fault that my car was in this condition. read more

I went in for a repair a nail in my tire. The looked at the nail and gave me a price. After an hour wait I was told they can't repair it because all me tires are uneven. My truck is a year old for all the tire to be worn out already. The refused to help in any way. Waste of my time and extremely bad service. read more

Tires Plus - Tires Near Me - Pembroke Pines, Florida

I went in for an oil change and when I got my car back all indicator lights were on and I was told that the repair was $3000 plus dollar. prior to taking the car in it worked fin. This place is a complete ripoff read more

I went into Tires Plus on Pines Blvd to repair a flat on one of my car's Pirelli tires. I was told by the service advisors that they could repair it. Instead, they destroyed the tire and as a result, I had to spend $500 for a new tire. They said the tire was destroyed due to dry rot. I said OK, paid and left but was uncomfortable with the cause and went to my regular mechanic who said, 1) dry rot was not an issue, the tire was too new, and 2) the tire destruction was either due to incompetence or they wanted to sell me an over-priced tire. When I went back to speak to the manager, she said of course they could not fix it because they do not fix Pirelli tires. So why did the Service Advisor tell me they were going to try to fix it when I got there? The service advisor never said they did not work on Pirelli tires. Her other excuse was that I was driving all around with low air pressure which I was not. To top things off, when I tried to leave because I did not want to argue with her, she wanted to keep the argument going. I told her I was not going to argue with her and was going to leave but she would then start arguing all over again. At this point, I would recommend staying away from this place, stay far away! I would characterize the employees, starting with the manager (tone from the top) to the mechanics as either inept or unqualified. read more

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Good and smooth customer experience overall; did not try to oversell me any extra services, and merely made some recommendations at pick up. They did what was needed and did it well at a fair price. I loved the fact that I could make an appointment online before hand! The only small issue I had was that they took a little longer than quoted initially, and I just happened to be in a rush that day. I'd definitely go back when needed. read more

Frank is fantastic, got me in and out within 1hour of dropping off vehicle, no up charges no hidden fees. mentioned only ways to help me save money and help my vehicle last longer! coming back in 1 month to service the rest of my car aswell as families vehicles too! 10stars if I could! read more

If I could rate ZERO I would. Went in yesterday to have them check if the brake light bulbs were burnt out. Said I needed a$10 inspection. Fine with that. When I got the phone call as I was waiting in the waiting area to let me know the status of the "brake lights" I was told that the struts were leaking, I had a nail in the WALL of the tire and was not repairable, and to replace the two brake bulbs would be $1100. I asked IF THE $1100 was for the brake light housing or to replace the two bulbs. They said to replace the TWO bulbs only. That is taking advantage of a customer. In fact upon closer exam at home when I removed THREE screws to replace the bulb in less than 5 minutes, the screws had not even been moved during the inspection. I had just checked my tires that morning so I knew something was fishy. Said thanks but no thanks. Paid $10 for the inspection. Immediately inspected tires and found a screw BARELY IN the tread of the tire (tires were two months old). No delation to the tire. Screw tip was removed without any tools and ABSOLUTELY ZERO DAMAGE to my tire. Thanks TiresPlus for adding to my list of RIP OFF companies that I will not support and make sure I encourage others to not support. read more

Tires Plus - Tires Near Me - Pembroke Pines, Florida

I went in because I had 2 tires that basically got slashed from debris on the highway. I called ahead of my arrival to make sure they had the tires I needed and they had them for me when I arrived with the tow truck. Everyone was beyond helpful and they were polite and understanding. It was a great experience and I would def go back if in need again. read more

They damage your vehicle and don't take responsibility for their action. They also break part and offer to fix them.

If you're coming here then don't expect the services to be completed on time or be reasonably priced. At least if you're going to overcharge, the labor should be worth it. This is a pretty basic assumption for non family-owned mechanics, however Ooof. Waited two additional hours instead of them just being upfront. So now instead of being able to run errands in the meantime, my whole afternoon is thrown out the window. (Pun intended) They do diagnostics to then, "not be sure" if what your fixing is the problem. I only chose to come here because the Hyundai location by me is not much better. However not anymore. Going to try my luck literally anywhere else. Avoid avoid avoid avoid unless you literally have the smallest tire issue. read more

I had a small issue with my tire and the guy named juan took care of me real quick. then offered to fill all of my tires with air. extremely kind read more

I got a thick sheet of metal in my tire on the way to work, and got a flat instantly. Had to pull over and change it real quick. The whole day I was trying to make appointments at tire kingdom and a few other places, and no luck. I just got out of work at 6 and rushed over to tires plus, asked Erickson If I could get a patch, and instead of giving me some BS and a patch that wouldn't work? He explained why it couldn't be repaired and suggested options... He was able to pull up what I needed and knocked it out real quick. Thank you so much to Erickson and his team at Tires Plus read more

Tires Plus - Tires Near Me - Pembroke Pines, Florida

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The individual who made my time at Tire Plus amazing was Fred. He is professional, kind and patient. After getting a flat on the turnpike and reaching the Tire Plus location on Pines and 157 he made the process simple and efficient. Tire Plus is fortunate to have an associate like Fred, please take the time to commend him. Ray, read more

Tires Plus does a good job at a fair price. I was never w fan of chain type tire stores. That changed when Costco didn't have the tires that I wanted for my car. I've been coming back here ever since. They will add air any time for free and are pretty honest. I purchased a lifetime alignment and it's already been worth it since I've had the car aligned twice. This location has excellent customer service and is close to shopping and restaurants while you wait. Hopefully I won't need to be back soon but I'm happy with the service here. read more

Tires Plus - Tires Near Me - Pembroke Pines, Florida

This place is a rip off. Not only did I go in for a full synthetic oil change for my civic in March. It's been two months and I've been to the shop twice and they have been negligent and left my engine with oil half way through the dipstick. Not enough oil! They did an "inspection" in March saying everything was okay... Come end of April my fans stop working... okay now they want to charge $1100 to replace my fans. Rip off! They also never told me my cabin filter needed to be replaced. Found a better place which did a real full inspection without me having to ask! No diagnostic fee bologna. Still not topping off my recently replaced oil having gone in a second time! Run away from this place people! Never going back. I was a loyal customer and now I'm gone for good! read more

Tires Plus - No thanks tires plus - Tires Near Me - Pembroke Pines, Florida

Great experience with this location. The staff was nice and pleasant. Each individual that I came into contact with had great customer service. I'd come in for two tires and my car was even taken in before my appointment, which I greatly appreciated it. My appointment was for an hour before they closed and even though they took the car in early it still wasn't ready until well after 7pm. I over heard one of the workers tell another worker when he checked on the progress that the guy did the rotation backwards. It was older guy that was working on my car and I was a little worried but everything has been fine, so all is well. Will definitely come again. read more

Only reason why i give them 4 out of 5 stars is because although they open their doors at 7am, the mechanic does not arrive until 8 or 8:30am.... Other than that, people are very courteous, friendly and knowledgeable. I am very particular of where i take my cars and i recommend this place (there are other Tire Plus closer to me but i rather drive to this one because of the level of service. read more

Good friendly staff. Top notch customer service in comparison to the Tire Plus in Pines Blvd & Douglas Rd. They will work with you and you don't wait that long. I do recommend this location on every car service needs read more

I went to this shop to have my tires changed. This older black named Fred with anger issues and who will make every effort to be flirtatious with customer yelled at me for getting upset for reporting that my hub cap was missing AFTER all of my tires were changed and they tried to blame for it. When I insisted this was impossible because this morning it was not missing, no one seemed to care. Finally, I became furious and demanded an answer for my missing cap. The old guy Fred to me "get out! you need to leave now and don't raise your freaking voice at me." Then proceeded to tell me I had an attitude problem. Soon after, they found the cap and claimed it was inside of my trunk. Since this place already has a lot of bad reviews, this only confirms my judgment about this guy Fred. As a woman, in 2025, it's a shame to not feel safe at a car repair shop. read more

After spending 2 hours waiting to patch my tire after the service manager Steve inspected it and emailing me my receipt . The service tech comes out refusing to patch the tire because the tire is worn too far . Why not tell me no from the beginning. Raumel the tech tells me I need a new tire and air filter ? Ohhh so you go through my car for bs items only after I walk to the lift and ask how much longer. Beware this is a shakedown operation . He also left the air filter apart and not closed . I would not have that tech work on my 10 year old lawn motor let alone a vehicle . Go elsewhere for service . It is my opinion the service tech gets commission for replacing anything and everything he finds. The final quote for wiper blades 3 even though I changed one of them a week ago 1300 dollars . . read more

I only give them one star because Zero is not an available option These guys tried to charge me just under $650 to replace ONE single TPM sensor. Yeah read that again ..... I got the whole job done ELSEWHERE for $69 parts and labor included. I actually paid $139 for 4 sensors and $35 installation each so i replaced all 4 sensors once and for all which is abt $69 for each sensor parts and labor included..... and these guys wanted just under $650 to replace a single one! About 10 times the price! I guess the employees saw i drive a very expensive car so they thought they could throw any ridiculous numbers on the invoice. What a F%#*g rip off!!! Never EVER will i go back there. I've been many times to the one in Weston and never experienced this ridiculousness! read more

Every single time you go they find things that are not needed! The other day they told me I needed a diagnostic check and tire sensors costing hundreds of dollars I told them no thank you went to the gas station put air in the tires and all is perfect! I made sure to ask if the tire pressures were good before we went any further and they told me yes they checked and all was good it was the sensors bad! Very very dishonest behavior! read more

If your bringing your car here for tire replacement and have nice wheels make sure you take pictures before the replacement takes place. Two of my wheels where damage by their tire installing machine. One of those wheels was recently powdered and brand new . Now the face has gouges and marks of when the socket came out and skipped. The other wheel has its powder coat edging chipped in multiple locations. The person who wrote down my complaint was very dismissive to my claim even though I was providing before and after pictures. I suggest you visit another tire shop. I have filed a report awaiting on their investigation to see what will be the results. Check out all the pictures attached. By the way they purposely leave the wheel dirty so you don't see any defects while their. read more

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company went to for a giggling noise in steering column. after being charged 5k I was told they don't do that type of work in regardless to steering column then blamed it on lexus recall but none existed contacting my attorney buyer beware and this was with advice from Anthony the store manager. I trusted them in the pass this time I should not of. Look'ing to get full refund because why charge someone for a service you don't provide. read more

When my boyfriend had an unexpected issue with one of his tires, he needed a quick fix. We went to tire kingdom first and they didn't have the part he needed. Then, we went to good year who was going to charge him $140 for a simple fix that shouldn't cost more than $20. We were starting to feel hopeless but then we remembered there's a tire plus nearby. We stopped by this location and right away, the employee was so helpful and willing to fix his tire right then and there. Took no longer than 10 min and his tire was fixed at a a very reasonable price. I wish we would've gotten the employee name but he was so helpful and nice. Overall, great service by this company when all the others weren't being so helpful. read more

Brought my own purchased tires here from the Tirerack.com. I used them to install, invested multiple hours on Sunday for installation and they did not offer me nitrogen, TPMS resetting and switched my tire pressure to the opposite wheel read out. Don't forget wheel alignment cost and tire disposal fees. Wait room has direct tv and vending machines. Lots of wasted motion and garage needs a 5S Kaizen event read more

My car just needed a lowbeam bulb replacement, and this place wanted to charge me charge me over $100, and plus add unnecessary additions that was not needed. I highly do not recommend this place because they are very shady!!!!!!! read more

The first time I went to tires plus, they told me I had a nail in my tire and could not be fixed... they wanted me to purchase a new tire... I took it to Family Tire and they fixed it... charged me $75 for synthetic oil and filter and gave me a list of things that the car needed for $400... The second time I went to Tires Plus, they told me I had a nail in my tire and could not be fixed... they wanted me to purchase a new tire... I'm taking it to Family Tire where I hope they can fix it... charged me $100 for synthetic oil and filter and gave me a list of things that the car needed for $410... I'm not taking my car to Tires Plus again. read more

This is the closest tire place close to my house. It has always been a pain doing business here because of the long waiting time, even with an appointment. It is really frustrating to be still waiting 3 hours later for something that would have taken an hour had I decided to drive to my dealership. Also, there is no free WiFi and the cellular service being spotty makes this experience even more painful. read more

Just a negative experience overall. I called ahead to make an appointment and I specifically mentioned I had a lifted truck with large tires and they said they could do my tire rotation and balance. They ended up calling me 30 minutes later saying they couldn't perform the service. The lady that greeted me was not friendly at all and seemed uninterested ti be there. When I went to pick up my truck there were 2 customers there complaining of problems. Waste of time. read more

I brought my car in about a month and half ago (focus st) and have had over 1,000 dollars in repairs since then due to them. My front drivers side lost 3 lug nuts coming back from homestead, by the time I got to the dealership, my wheel was destroyed and spacer (both had to be replaced). They confirmed it was who put the wheels on last that caused the issue. Then just now having to replace a tire they couldn't get my wheel off due to two of them being cross threaded. This is absolutely ridiculous considering I payed nearly $950 for a new set of tires. Whoever is putting wheels on does not know what their doing. Don't go to this place. read more

I'm going to be honest..this location is a no for me. I've been using tires plus services for the past 8 years, which is my mistake because they up charge out the ASS, but for the most part it was for oil change, breaks & tires. On 5/7/2023 I went to get my car serviced for an oil change as usual, and told them to add windshield wiper fluid. I JUST wanted an oil change and wiper fluid, but of course they recommended a whole bunch of other things so they can up charge. One of the recommendations was for a break fluid exchange. I declined the extra recommendations & that was that. I decided to take a look under my hood today to see if I needed coolant and realized I my break fluid cap was missing. Now I have to go out of my way to figure out where the hell my cap is or go and buy a new one. I called the shop and the woman behind the phone decided to hang up in my face :) I do not recommend this location to no one. Make sure your parts don't go missing. read more

I made an online appointment for 1:00to get my tire repaired. They never called so I went by there. The guy behind the desk was getting papers out of the file and kept me waiting. when I told home why I was there he said I was never approved and the wait would be long time. So why do they make appointments and never check? Terrible service. Now I know why I always go across town to The Auto Spot in Pompano read more

This place no good all Bc no guarantees I just changed new tire November 2018, Tire looks like used If you want to have back up service You have to pay more for guarantee fee Unless you can't do anything Always need to check up price before you decide do service I did went twice for tire I never have happy No More this Place read more

Tires Plus - This is the tire There saying NEW - Tires Near Me - Pembroke Pines, Florida

super slow, bad customer service, expensive prices. all around NOT a good shop at all. find somewhere else to go to.

Great Service Station This station has provided nothing but top-notch service since I started coming in. They are well versed in simple jobs like oil changes to big jobs like engine and transmission repair. They are willing to work with after market extended warranties and have fair prices. Getting your car serviced is a hassle but the Tires Plus folks professionalism and courtesy gives you a great feeling about being at the right place. I take all my vehicles to this shop and would recommend everyone do that same. read more

MASSIVE Price gouging here. My car needed 4 ignition coils, 4 spark plugs, and a valve cover gasket replaced and they wanted to charge me over $900! They were going to charge me 135.99 for each ignition coil when you can get a 4 pack of ignition coils for less than 200 at AutoZone. AVOID this place if you need more than an oil change, and even then I'd reconsider getting an oil change here too. read more

Tires Plus - Tires Near Me - Pembroke Pines, Florida