This place is great. Very polite and professional. I highly recommend going here. Curtis was the…read moreTech that serviced my vehicle. They offer Military discount which is nice too. As long as I'm in town, I'll go over there.

always come to this location, workers always have Good communication and fast and reliableread more

I'm from Orlando FL going to Chicago. My Car transmission went out on me. Has to be driving for…read morealmost two hours on the side road from the interstate. Stopping at all service stations. They only service them not putting it in. Finally at this AAMCO. Erick Cheatham was super friendly. After talking to him and he found out I was from out of town. He call around to locate a transmission for my car. He told me it'll take up to two day to finish. Because they need to put in a programming in and the guy that going to do that won't be available until the next two day. Next day I called to see how it was going. The transmission was there and his crews was putting it in. I asked if he (Erick) can call the guy that's doing the programming to come and do it that same day. He called they guy and explain that I'm from out of town and would like to be on my way asap.. to see if he can stop in that day. In lest then 24 hours Erick and his crews got my car fix and got me going on my way. THANK YOU SO MUCH

If I could leave a negative star review, I would! One of the least trustworthy places I've EVER…read morebeen in my entire life. They "couldn't find" the leak in my coolant.... Mind you my car was burning through the entire contents of the coolant tank within a week's time..... They told me that they ran all kinds of tests, but nothing was reported to the warranty company..... I took it to another shop a few days later, since it was still burning coolant after I got it back.... Turns out I need a complete engine replacement due to an internal leak..... If I would have listened to them, I would have been broke down on the side of the road and had to pay to tow my car! If you need honest mechanics, use the Repair Shop.

I've been coming to this big o for about 4 years now. Service is great, friendly, and with an…read moreappointment you're usually in and out depending on what needs to be done. Rachel and Jordan are awesome and make the environment great. Prices are really fair and manageable and they do have a credit check free payment plan through acima on services over $100. I highly recommend this big o location.

We took our Lexus ES350 to this Big O because it had a road noise in the front and it was time for…read morethe first rotation on the tires we had bought from them anyway. They told us that the tires had "cupped" in the short time they had been on the car due to worn out struts, and that's where the noise was coming from. They offered to install new struts for just over $1800. I'm not a professional mechanic, but I've put enough wheel bearings in to know when I hear a bad one. I passed on their offer and we drove the car for approximately 2000 miles as the noise worsened. Finally, to ease my mind I put two different tires on the front. The noise didn't change. We'd moved to Indiana since their diagnosis, and when the noise got so bad it sounded like the car wasn't going to make it, we took it to the Big O in New Albany. $406 and three hours later, we were back on the road with a new front passenger wheel bearing in our silent car.

Amazing service and amazing Staff! They took such good care of my car, I'm definitely coming back…read moreagain

Had work on my GMC Vehicle and had an amazing service real quickly, staff was very friendly and…read morehelpful too!

Knowledgeable honest and professional BILL JOY is the name to trust,they have fixed my cars for 7…read moreyears now and them brakes you'll get a easy 4 no problem,work is rock solid the FIRST TIME

They have gone over and beyond for me. I can't express my gratitude enough for these men. They have…read moreearned my trust over and over again. It's hard to find trustworthy people anymore.

Rick was awesome. He promised to give me the best oil change I'll have all day. lmao. whole staff…read morewas awesome and their Veteran friendly. 10/10 All 3 employees were wonderful. CJ and Hayley were both a pleasure to deal with. In and out in under 20 mins!! One of the things I really liked was they let me know what needed to be done without being pushy about an upsell.

Quick, thorough, safe, and professional...highly recommend! As part of their service they checked…read moremy head and taillights which was appreciated...and I saved $10 with their Yelp coupon.

The wait was long. Was there an hour before we got serviced. The cool thing is that while you were…read morewaiting, there were a few people doing things to get done. They manage their time pretty well. I think they are understaffed honestly. Every time I go past this location there is at least 6 cars waiting. The employees wear masks but often times the mask is under their nose and not over it. I made sure my mask was on because of this. Many of them didn't have the mask on correctly. The prices are higher than I like but it is worth it. I wish there were more options of oil to get. I only am able to chose between 2- high and higher lol. I will continue to come here because it is the closest one to me. Everyone is super friendly.

This place is right across street from work and I went over there to get a oil change the people…read morewere super nice they were all younger 19-year-old 20-year-old kids they did a great job they were just super slow it took over 40 minutes to get a oil change and to get everything done and there's hot and I had to sit in the car truck with no air conditioner but they did a good job really nice guys I just wish they could speed it up a little bit because that was my lunch break and I had to get a oil change I didn't get a chance to get any food so That would be my only complaint nice guy still

Let me tell you about a very disappointing experience I have had over the past several months with…read morerepairs to my car done at the Preston Highway TireDiscounters location. It started on August 2, 2025 with the purchase of four new Cooper Endeavor Tires with the 36 month warranty and lifetime repair. I was also told I needed new brakes and rotors. Out the door for only $2455.98. Several months go by and on May 19, 2026 I return for a rotation, balance, and alignment. Well this time I apparently need shocks, struts and control arms. $1630.58 more and they couldn't do the alignment part because something was "locked up".Not a week later on May 25, I was driving in the rain and the cars steering was loose and erratic and I sideswiped a curb which blew out the 2 drivers side tires. I took it the next day and had two new tires put on, but inexplicably, they put them on the same side if the car instead of on the same axle. The next time it rained the steering was completely compromised and I had to pull off the road. So I took it back in and was told I needed shocks and struts (again), a new CV boot and axle shaft, a rack and pinion assembly, and $4124.25. And by the way, those tires you bought a year ago that are worn down to the wire mesh aren't covered under warranty because the suspension was causing them to wear irregularly and you don't have the road hazard warranty, which it turns out, I did. So my questions are as follows: 1. How did they not notice the wear on the front tires when they did the rotation, or when they did the control arms, shocks and struts and let me know at that time? Had I known that the 1600 I put into that repair was going to be pointless as the front suspension also had severe issues, I WOULD HAVE MADE THE COMPLETE OPPOSITE DECISION. 2. What kind of tire professionals put two new tires on the same side of the car. Even I know that new tires go on the same axle. Could this have caused/exacerbated the front suspension needing major work? Its either that, or they purposefully neglected to tell me about the existing issues going on in front. So either they messed up my car by putting the new tires on wrong, or they failed to tell me about the front tires and suspension being a severe danger. Either way a pretty sketchy way to milk another 4 grand out of me. 3. What absolute NERVE of them to not honor the warranty and have me leave the shop in a dangerous vehicle. I don't give a damn about how new tires "would just wear down in a month or so" when your warranty covers replacement or repair and they knew my tires could blow at any time. I am infuriated at the time , money, rental car fees, and the fact that EVERY TIME I LEAVE THAT SHOP MY CAR IS WORSE THAN WHEN I BROUGHT IT IN. Strangely enough, I have a documented PPI by a certified mechanic who inspected my vehicle on March 10, 2026 which indicates both sets of shocks and struts were in good condition. Bottom line, do not patronize these crooks under any circumstances. You will be sorry and broker if you do.

My car developed a tire noise and Chester and his crew have always took good care of it. I tend to…read morekeep my cars a long time and they are a good reason why I am able to! They checked the alignment and a few other things in the front suspension and gave it a clean bill of health. It drives so much nicer now. Thanks again and it's nice to have a "chain" outfit that puts the customer first. (Nothing against "chains" but it's hard to find one like this).

Great experience. A family member normally changes my oil but for convenience I chose to just…read morequickly run in here on the lunch hour. I was the only car there. I was in and out in 20 minutes. The tech did offer the air filter but was forth coming about the price and did not push when i said no thanks. Previous experiences at the dealership left me with a shocking bill, no surprises here. I will definitely return for the next oil change.

I wanted to share how impressed I was with Jonathon and Douglas' customer service skills! I didn't…read morefeel like an inconvenience and they were happy to do whatever I wanted done to my truck! They didn't pressure me to get the differential oil changed-they simply offered to top it off. We decided to change it since they were so informative and nice! I even tipped him since I was leaving feeling like I was taken care of! I will come back :)

Friendly service. About 20 minutes from start to finish…read more Afterwards I had to clean up after them, and close the air filter box properly.