1. Big O Tires

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    Valley Station, KY

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    Big O Tires

    2.6 (14 reviews)
    Open • 8:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Big O Tires

    Oil changes

    Routine automotive maintenance

    Big O Tires Photos

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    9 months ago

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    8 months ago

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    4 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Big O Tires

    Tire Discounters

    Tire Discounters

    (26 reviews)

    Let me tell you about a very disappointing experience I have had over the past several months with…read morerepairs to my car done at the Preston Highway TireDiscounters location. It started on August 2, 2025 with the purchase of four new Cooper Endeavor Tires with the 36 month warranty and lifetime repair. I was also told I needed new brakes and rotors. Out the door for only $2455.98. Several months go by and on May 19, 2026 I return for a rotation, balance, and alignment. Well this time I apparently need shocks, struts and control arms. $1630.58 more and they couldn't do the alignment part because something was "locked up".Not a week later on May 25, I was driving in the rain and the cars steering was loose and erratic and I sideswiped a curb which blew out the 2 drivers side tires. I took it the next day and had two new tires put on, but inexplicably, they put them on the same side if the car instead of on the same axle. The next time it rained the steering was completely compromised and I had to pull off the road. So I took it back in and was told I needed shocks and struts (again), a new CV boot and axle shaft, a rack and pinion assembly, and $4124.25. And by the way, those tires you bought a year ago that are worn down to the wire mesh aren't covered under warranty because the suspension was causing them to wear irregularly and you don't have the road hazard warranty, which it turns out, I did. So my questions are as follows: 1. How did they not notice the wear on the front tires when they did the rotation, or when they did the control arms, shocks and struts and let me know at that time? Had I known that the 1600 I put into that repair was going to be pointless as the front suspension also had severe issues, I WOULD HAVE MADE THE COMPLETE OPPOSITE DECISION. 2. What kind of tire professionals put two new tires on the same side of the car. Even I know that new tires go on the same axle. Could this have caused/exacerbated the front suspension needing major work? Its either that, or they purposefully neglected to tell me about the existing issues going on in front. So either they messed up my car by putting the new tires on wrong, or they failed to tell me about the front tires and suspension being a severe danger. Either way a pretty sketchy way to milk another 4 grand out of me. 3. What absolute NERVE of them to not honor the warranty and have me leave the shop in a dangerous vehicle. I don't give a damn about how new tires "would just wear down in a month or so" when your warranty covers replacement or repair and they knew my tires could blow at any time. I am infuriated at the time , money, rental car fees, and the fact that EVERY TIME I LEAVE THAT SHOP MY CAR IS WORSE THAN WHEN I BROUGHT IT IN. Strangely enough, I have a documented PPI by a certified mechanic who inspected my vehicle on March 10, 2026 which indicates both sets of shocks and struts were in good condition. Bottom line, do not patronize these crooks under any circumstances. You will be sorry and broker if you do.

    My car developed a tire noise and Chester and his crew have always took good care of it. I tend to…read morekeep my cars a long time and they are a good reason why I am able to! They checked the alignment and a few other things in the front suspension and gave it a clean bill of health. It drives so much nicer now. Thanks again and it's nice to have a "chain" outfit that puts the customer first. (Nothing against "chains" but it's hard to find one like this).

    Big O Tires - tires - Updated October 2026

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