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Firestone Complete Auto Care

3.2 (33 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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11 months ago

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3 years ago

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1 year ago

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2 years ago

Had tires put on and did an alignment, everything went great. Good customer service. Would highly recommend.

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4 years ago

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4 years ago

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8 years ago

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6 years ago

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8 years ago

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7 years ago

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11 years ago

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6 years ago

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11 years ago

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7 years ago

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12 years ago

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11 years ago

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9 years ago

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14 years ago

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10 years ago

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8 years ago

The entire TirePlus staff is awesome! They take care of any auto repairs i need efficiency and professionally. Thanks Nicole, Bob and team!

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9 years ago

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11 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

The installation rates for mount & balance were very competitive.

Mentioned in 2 reviews

Read more highlights

Mr. Tire Auto Service Centers

Mr. Tire Auto Service Centers

(20 reviews)

I took my Jeep Compass in for service several weeks ago because my battery kept dying. The man who…read morejumped my car informed me that there was an issue with my auxiliary battery. When I mentioned this to the gentleman at the front desk he was very rude and dismissive of this and told me everything was fine with the car and that his diagnostics test found nothing. I asked him to double check it and he claimed they still found nothing wrong. He was incredibly dismissive of my concerns and I am now sitting in my garage with yet another dead battery and AAA on the way because they wouldn't look into replacing what I already knew was wrong. I'm very unhappy and I'm now losing money at my own business because I cannot make it to work on time to meet with clients. Very poor service. Even if it is another issue, I don't appreciate the attitude from this man.

I had to take my Jeep Compass in because there was an electrical issue with the second/auxiliary…read morebattery under the hood. The older gentleman at the front tells me "There's nothing wrong with your car. Our machine can't replicate anything. There's no second battery." I tell him "This jeep most definitely has a second battery. I personally jumped it yesterday. A quick Google search will show you where it is." He then goes into this statement about how his machine is only 1 year old and catches everything and then basically becomes dismissive of the issue. Here's just 1 of many articles discussing the dual battery system in jeeps. https://jeepcarinfo.com/does-jeep-compass-have-2-batteries/... Very disappointing experience.

Ayala Roadside Assistance - Tires installed, all within 12 hours of my first call to this shop.

Ayala Roadside Assistance

(39 reviews)

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

NTB-National Tire & Battery

NTB-National Tire & Battery

(45 reviews)

Long wait on a slow day! Service guy in there watching movies on his phone,eating McDonald's and…read morevaping every 5 minutes. Cars are just in there with hoods open and no one working them. I was given a 45 minute wait for an oil change. We are an hour in and my car is not even inside. I ended up asking for my keys back and went next door to jiffy lube.

I recently had a very frustrating experience at the NTB location at 3261 Automobile Boulevard,…read moreSilver Spring, MD that I feel compelled to share. We had our car towed to this location for a scheduled appointment to purchase four new tires. The tow truck driver left our key directly with the service manager, David. After waiting four hours, we called and spoke to David -- only to be told he had no idea where our key was and claimed he never received it. We had no choice but to drive to the location ourselves to find out what happened. When we arrived, another manager named Jared was there. Within minutes, Jared found the key right where it should have been -- in the envelope with our car's paperwork. Jared was professional, apologized sincerely, and offered compensation for our trouble. David, on the other hand, never once apologized and offered only $50 for the time, stress, and inconvenience his negligence caused us. The fact that our key was sitting in our file the entire time -- while David told us he had no idea where it was -- is simply unacceptable. Jared deserves recognition for how he handled the situation. David's conduct, however, fell far below any reasonable standard of customer service. I hope management takes this seriously and addresses it accordingly. David should not be in management. David should be fired.

Firestone Complete Auto Care - tires - Updated May 2026

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