Located in the huge strip mall off of busy Big Beaver…read more Inside is a large pet supply store, and grooming service. Huge selection, good prices. Staff seemed nice. Everything was clean and in good repair.

amazingly kind and wonderful staff! I had to board my cats due to an emergency and everyone was so…read morekind and understanding of our situation and gave my cats excellent care while they were in the hotel! I love having a place I know is safe for my babies and where the employees really care about animals. Thank you all so much!

Words truly cannot express how grateful I am for Pet Suite Retreat (PSR). I've trusted them with my…read morefur babies in Inkster for years, and they have never let me down. Recently, my mother was hospitalized and needed time to recover in a skilled nursing facility. She boarded her dog, Niko, at a place in Troy close to her home. Niko has a history of seizures, and he had a small episode while he was there. The facility called to say they were not comfortable keeping him and that she needed to find alternate arrangements. My mother was already overwhelmed with her own health issues, and the added stress of finding a safe place for Niko was heartbreaking. I immediately called PSR, and they were just as incredible as I remembered. I spoke with Lace--who also worked at the Inkster location and even remembered my long‑lost baby Bella. She went out of her way to pick up Niko herself and made sure he had a safe, secure, loving place to stay. My gratitude for PSR runs deeper than words. They have always been the place I call "home" for my babies, and they proved once again why. "Thank you" will never feel like enough.

Pet Suite Retreat in Troy goes out of their way to make sure Pets and their owners are given the…read morebest care possible. Lace is remarkable and I will always remember how she took Niko under her wings. Thank you to you and the whole staff.

I've used this franchise before. First time at this location. I'm bad at phone calls but they were…read morepatient with me and was able to email me back and forth. Though they only respond during business hours but don't get to it right away. I'm pleased that my dog passed interview day. Interview day free is really nice and they have webcams. They are very clean. I see in the webcams them cleaning and deep cleaning between times.

I do not recommend taking your pet here. Badly managed. Dirty. Unkind people. Not safe for our…read morefurry friends. I walked in, was mortified by the filth and webcams and they refused to refund my $30 deposit. Whatever. They can keep the money, but there was no way I was leaving my sweet pup here. 0 stars.

I was losing hope. We adopted 2 male dogs both around a year old. As they approached mature got…read moreaggressive towards each other. The trainer was AMAZING and helped us understand what the dogs need from us and within 2 sessions I felt confident and our dogs are wonderful. I was told by multiple trainers that we may have to rehome one and it was devastating. I HIGHLY suggest Great expectations dog training. She made sure all of our questions were answered and makes me feel like we aren't alone. Such a blessing!

In one session with Dawn, I learned that my new rescue dog's strong aggression toward my blind 12…read moreyr. old rescue wasn't hopeless. It was fear based. So, with time, patience and the common sense skills she used, I now have 2 dogs that are comfortable with each other. Dawn's knowledge, straight forward manor, compassion and commitment to rescues makes her a great trainer.

They refuse to give any kind of pricing on their services until you pay them for a "consultation".read more

We were at the absolute end of our rope with our dog. All it took was a phone call to know that…read morethings would be better. Maria helped talk us through an emergency with our dog and gave excellent support. I cannot recommend Einstein Dog Training more. Maria especially for the advice she gave us for our dog. She helped set our expectations by giving us realistic goals. She eased our worries by providing her own personal experiences. She was also a kind heart in a truly difficult moment for our family. Truly excellent service.

The only thing that is positive in this store is the young man running the aquatics. Finally…read moresomeone cleaning the Betta Fish bowls. He is amazing and has empathy for the animals in the store. Most of them in this store has suffered a long time until they hired him. He gives me hope for this location. Without him, the animals won't make it. Thank you Issac.

I wrote a review about a year ago and gave it one star. A petco representative then reached out to…read moreme and seamed to have empathy for the situation and said they will work on it. So I went today to see what was going on. Not only did they not improve they almost downgraded their care for the animals. I walked straight to the birds because I have a bird at home (NOT FROM PETCO) so I feel very passionate about them! I walk over and see that the bird looks like it has been neglected for 3 months! The nails were so long they where curling in, the bird had clipped wing which I think is ridiculous especially if you are not gonna give the bird attention why clip its wings. Then I look at the enclosure itself and see one old toy then I see the water that looks like it was last changed two weeks ago. And the food had literal dust on it birds are dusty but come on I don't want dandruff on my food. Whilst I'm looking at all this terrible gross food water and care in general the employees are all sitting around the cash register talking while animals are basically being abused in their care. Overall terrible experience there is absolutely no reason for this care and I think there is no reason we should be shopping at petco period there are so many local places that actually care for the animals DONT COME HERE PLEASE.

Wow! This place is amazing. We had a loose leash class with instructor Maddy today. She was very…read moreaccommodating, professional, and nonjudgmental. There was a lot to learn but she presented it in a way that was not intimidating. The entire staff made us feel welcome. I couldn't believe everything that was included in the $35 one time/drop in class, how clean the facility was, and how much fun our dog had. A great place to learn!

I found this place to be a complete waste of time. I was told there would be a introductory class…read moreonly to arrive being the only one there. As a further waste of my time, I was given one price for training only to be upsold once I was in person. It's great they have these favorable reviews but my experience was completely negative. It's probably worth noting these reviews seem to be rather dated. Perhaps the management changed or ownership changed. The staff needs to take more copious notes when initially speaking with potential clients. In my experience if the manager had a modicum of common sense she would have offered a discount on a class for the inconvenience they caused.

My dog really enjoyed her visits here! They treated her with such care. If she was nervous about…read moreplay, they took time to keep an extra eye on her. Love that they have cameras so you can watch their play time. They recognize birthdays in such a fun way. Plenty of staff taking care of the dogs. She was always just as happy leaving as she was when I dropped her off which is a sign of a good time. Seamless pick up and drop off process and fairly easy to book online for day daycare - that's all we ever did. We aren't in the area anymore so she doesn't go often but would still use this place when we're back.

Staff is friendly and nice. Facility is super clean and neat…read more Just not a good fit for my 5 month old puppy. Watching the web cams there seemed to always be one overly aggressive dog going after my pup. Always a different dog. Only been there around 4 times. We have been to other day cares (this one was closer) and did not have this problem. Needless to say - we will not go back.