1. Tip Top K9 -Troy

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    Tip Top K9 -Troy

    2.8 (4 reviews)
    Closed • 10:00 am - 8:00 pm

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    Services - Tip Top K9 -Troy

    Private dog training

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    3 years ago

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    2 years ago

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    PetSmart

    PetSmart

    (71 reviews)

    I could give 0/5 stars--or honestly, -10/10, I would…read more How did my dog come back to me in a condition that was completely unacceptable? He was dropped off at PetSmart for a bath, full haircut, and flea & tick treatment. Instead, he ended up needing a vet visit, three bottles of medication, and topical medication. We let them know ahead of time that his skin was irritating him, and the groomer even saw him irritated and trying to get to it while we were in the lobby. Yet during his appointment, he was left unattended and somehow managed to do the damage shown below. We were told, "We left him alone for 5 minutes." Respectfully, we have a hard time believing this happened in only 5 minutes. The bottom line is that he was left unattended long enough for this to happen, and he absolutely did NOT have this condition when we dropped him off. We weren't notified until after PetSmart had taken him to the vet. When we spoke with the vet later that day, we were told PetSmart provided no explanation as to why our dog was brought in in the condition he was. I've heard the horror stories about PetSmart grooming, but I never thought I'd experience one myself. At this point, I genuinely feel like I would've been better off doing everything myself. The picture below shows what he apparently did to himself in "5 minutes." Completely unacceptable.

    Located in the huge strip mall off of busy Big Beaver…read more Inside is a large pet supply store, and grooming service. Huge selection, good prices. Staff seemed nice. Everything was clean and in good repair.

    Petco

    Petco

    (41 reviews)

    I wrote a review about a year ago and gave it one star. A petco representative then reached out to…read moreme and seamed to have empathy for the situation and said they will work on it. So I went today to see what was going on. Not only did they not improve they almost downgraded their care for the animals. I walked straight to the birds because I have a bird at home (NOT FROM PETCO) so I feel very passionate about them! I walk over and see that the bird looks like it has been neglected for 3 months! The nails were so long they where curling in, the bird had clipped wing which I think is ridiculous especially if you are not gonna give the bird attention why clip its wings. Then I look at the enclosure itself and see one old toy then I see the water that looks like it was last changed two weeks ago. And the food had literal dust on it birds are dusty but come on I don't want dandruff on my food. Whilst I'm looking at all this terrible gross food water and care in general the employees are all sitting around the cash register talking while animals are basically being abused in their care. Overall terrible experience there is absolutely no reason for this care and I think there is no reason we should be shopping at petco period there are so many local places that actually care for the animals DONT COME HERE PLEASE.

    The only thing that is positive in this store is the young man running the aquatics. Finally…read moresomeone cleaning the Betta Fish bowls. He is amazing and has empathy for the animals in the store. Most of them in this store has suffered a long time until they hired him. He gives me hope for this location. Without him, the animals won't make it. Thank you Issac.

    Tip Top K9 -Troy - pet_training - Updated October 2026

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