Went in there yesterday to get a bus pass for my kid, Lizette (CSR) agent asked me for my ID even…read morethough I was using my debit card, annoyed because of the wait time, I told my son to wait at her window while I go get my wallet. Not even a minute, I come back and Lizette took another customer! At this rate, I'm already upset. When the previous customer walked away, I threw my ID & my card in the little slot of her window. She then responded, "If you're going to continue to be rude, I will MAKE you wait at the end of the line" First off, do not tell me you will make me wait at the end of the line when my son was already at your window! So after my transaction, I said "That's what I thought B*tch".. Lizette, the Customer Service Rep threw up a "W" gang sign & started flipping me off. We exchanged words, while her Manager Devin pulled Lizette back towards him and told her to go to the back. Now, being that I'm the customer & this is their place of business, you would think Lizette would be sent home. I called their District Manager Joel Alvarez who was very nice & apologized for Lizette's actions. I returned to PLS to file a formal complaint. To my surprise, Lizette was back at the same window working! Really? After the incident that just happened, her Manager Devin allowed her to stay at work. After I filed my complaint & handed it over to Devin, I walked by Lizette's window and I told her I was returning the next day to see her District Manager. I walked out the store & Lizette was eyeing me from the window. I flipped her off & she (from the inside of her work space) flipped me off. I returned inside of the store with my husband & we exchanged words with all the employees inside the PLS. I'm not a happy customer due to the fact that their Employee Lizette threw up gang signs, flipped me off & was using profanity. I'm a paying customer. Despite what happens between customers & employees, Lizette should have remained Professional. I will be up at that PLS today & any other days in the future until Lizette is Terminated. I will go as far up as I can to Corporate until Lizette is fired. No Professional working for a Business should ever be throwing up gang signs, flipping customer off or using profanity. I'm highly upset & an apology will not suffice. **UPDATE 3/8 4:21pm** After speaking with the District Manager Joel Alvarez, I am confident that he has taken care of the issue I had at this location. Gives me hope that all Businesses should take Customers concerns very seriously especially when dealing with a problem with their Employees. Joel did apologize to me not only over the phone, but also in person as well as to my son, even after he had assured me he will handle the situation. This is a prime example of great Leadership from Management that have the skills needed to fulfill their jobs. I'm going to remain a customer at this PLS & encourage all that have similar experiences to take it up with Management. They do listen & they do handle business.

i went here a few days ago after not being able to cash out my check at arizona auto license on…read more19th ave and bell and then again at walmart but Mayra at PLS made it so easy and the process was so fast! i 100% recommend coming here especially if you're having trouble cashing out your check at other places

So thankful this place exists. Where else can you handle MVD paperwork at 7am on a Sunday morning?…read more So the two ladies here were friendly and fast. We were in right as they opened that Sunday and we were out by 7:20am. Way faster to take care of registration fees here than at the actual MVD. I'm sold on this place and I'm glad I didn't have to take time off work to get this done.

Clerk denied my service because i wasnt wearing a face mask. When I asked her" what about your…read moremask? You dont have one" she stupidly looked at me and she said " well im back here" . if you are going to demand for something, at least have it on yourself.

Maribel was good timing and helped me out with my needs ! Thanks a lot , much appreciated!read more

Sergio did a GREAT job. He did all the hard work and I just sat there and presented information. I…read morewas in and out in less than an hour. Be sure you bring your real phone with you and use real references because Cash Time will check the authenticity of the information. You'll need your auto registration (and title), cell phone, debit card, bank account number, drivers license, and that's about it!

A lifesaver for the hardest working. A true gem and light amongst us. Quick and efficient and kind…read moreand understanding

Great customer service from Karina Mayra Erica Francisca and Dani work quick and efficientread more

American was so amazing! Super nice, helped me with cashing check quickly! Would highly recommend…read morethis place as the rate they charge is 1% as opposed to 10% at other places.

I have been cashing checks here for the past 4 years. Great service, great prices, just great…read morepeople! I would never go anywhere else. Thanks!

Very friendly and helpful staff. Sometimes around the 3rd it can take a minute or 2 to get up to…read morethe window to get your money orders for the bills, but they really do take care of you here.

From the owner: ACE: Earning Your Trust since 1968; Products and Services Payday Loans; Get help with unexpected…read morebills, emergencies, and other short term cash loan needs. Check Cashing. Have a check that's hard to cash? We cash most types of checks. Other Services: Bill Payments, Money Transfers, Prepaid Debit Cards, Money Orders, Direct Deposit/Payroll, and Prepaid Phones Payday Loans NOT offered in AR, AZ, CO, DC, GA, MD, NC, NE, NM, OH, OR and PA.

I drove all the way here to make it 20 mins before closing time just for the doors to be locked and…read morethe women inside to look at me like I'm stupid. For as long as Ive been coming here, i feel so disrespected. Extremely poor customer service..

Went to PLS a couple days ago to open an account.TAMMI was the nice lady that helped me,she was…read morevery helpfull to explain every thing i needed to do.We need more people like her working with customers.THANK YOU

HI, this is Muhammad Anees. I posted a review a few months ago; it was a very bad experience with…read moreyour business, but after that problem was solved. Today it was again a very bad experience. Yesterday I left 7 vehicle titles with " Monique " to give me the estimate, and I gave her the time that, when you have a chance, you can update me with my phone number. She called me and said the invoice is missing. I went there, dropped her invoice, and asked if you have time, so give me the estimate. I went there at almost 3.30 today. She told me that she doesn't have time and she doesn't know how to change the title. I asked you to change more than 20 of my titles, and it's the same under company titles. Why don't you change, and if you don't know why, you make me wait for that long since yesterday? Come in short, she throws my titles on the floor and said come tomorrow if you want, your manager, LILI," is the witness, and I have pictures for everything. Or please go to your cameras and check everything. We pay service fees by insult? Right and open challenge to you pls check how many titles are registered, they're in your office. I would like to request to solve my issue; otherwise, we will see each other in the Arizona Attorney's general office soon this week. I strongly do not recommend going there to buy "disrespect and attitude "with your money if you do not change the staff like that. 6028752280 I have my contact information. If you think I am fake, please feel free to contact me.

The staff is helpful and Professional. Applied on line and was approved. The loan which was…read moreprocessed did not help my need because of a added factor. I returned the money the next day. The money was accepted and the account was closed. Paper work was provided to me to verify this transaction. Thank You again CASH 1 Loans for your assistance. Blyden B.

Mellinda was such a great help. she got me the attention i needed. anazing service and I couldn't…read moreask for more.

Extremely helpful. Whenever I need to cash a check, I go to Ace because they get the job done…read moresimply and easily.

Valerie from ace express on Camelback is wonderful. She is very professional and super friendly…read more She is the only one i will deal with there because she brighten my day each time.