Back in July my family purchased an electric bike from an online supplier. This was a huge…read moremistake!! When we originally purchased my bike from this other company, they sent me my bike with a bad axil. I brought my bike to Colin from Suburban with the axil provided by this online company. The axil was the wrong one. Then I received another axil that was supposed to be the correct one. Again, it was the wrong one! Colin was so kind to look at my bike every time I came in at no cost even though he had taken my bike a part each time. As you can see Colin is a great man and he really cares for his customers. If you are looking to purchase a new bike, or, need service look no further than Suburban bikes and rest assure you will receive quality service.

Great informative spot. I called before I made it there. The gentleman remembered me from the call…read more I'm really mad I can't remember his name right now. But he answered all my questions, assisted me and we were on our way. In less than 10 minutes.

Moving into the area I was looking for a bike shop to fix and maintain my bike. I was directed to…read moreApalachee, even though it is nearly 30 minutes from my residence. Notwithstanding the distance, I am very happy to have found them. On each occasion I have dealt with them they have been friendly and knowledgeable. They have not tried to push services beyond what I need. They have always delivered as promised! And, certainly not least, their prices are very reasonable. So, I will certainly continue to make the trip when I need to! Absolutely worthwhile!!

Great service !! I dropped off The bicycle it was fixed the same day they quoted me three days ,…read morethe price was fair and they immediately text me when it was done. Looking forward to driving my bike after I pick it up.

This establishment definitely deserves 5 stars. The service is amazing. Those guys seem to enjoy…read moretheir job and are very excellent in what they do. They charge very reasonable price. The bike selection is very good. I will surely return for any bicycle need from now on and highly recommend this place

Definitely happy with my experience at The Bicycle Doctor. Quality of service and promptness was…read moreexceptional. Will use again in the future.

Went there to replace tired on old Schwinn 26" girls bike. They didn't Schwinn but did offer what…read morethey had ( which was way beyond, . Said if I find the tires on line would be happy to replace ( 20).which i thought was night. Good work skills. I like that

This is a first class cycling operation. Unfortunately when I wanted to get a new training bike, I…read morewent to another store in Stone Mountain and I was extremely disappointed with my purchase. When I went to this store to get some additional guidance, I found the staff that was extremely knowledgeable in helping me what I needed, inevitably I bought a second bike from the store as well as some additional accessories that have made my training regimen extremely successful. While not being able to get rid of the first bike with the original vendor, I elected to keep it and they went and they put new tires on it for the road instead of the knobbies that came with it. I highly recommend this store because I also bought my bicycle traveling equipment and other accessories there as well and I've never been disappointed.

Very impressed with the owners. Did an excellent job getting a 10 yo bike back into service.at a…read morereasonable price.

They fixed my bike very fast. I had problems putting it together. Two thumbs up. The couple team…read moreare very good.

These guys are super nice and I like my Marin Hawk Hill. I probably look like Hank Hill on it but…read morethey wouldn't care. Absolutely no judgement no matter your level of riding. Bens came through for me during COVID. I had backed into my back with a vehicle and my bike had to be rebuilt. It wasn't easy getting parts but Brandon didn't give up. I really appreciate their efforts. My son also got a bike serviced and new air shocks during COVID when the local store he purchased his bike from just told him they were too busy and were not taking any other bikes.

They know I need a bike, so they have helped me above and beyond what they have charged me. To be…read morefair, they sometimes don't completely check the bike before giving it back to me (so check carefully before you go), but overall A GREAT SHOP. Do not expect them to give you a sales pitch or the salesperson's smile, just count on them being honest and down-to-earth. One million thanks!

Called to see if they can service a Cannondale MTB, or help me source a front wheel for it. They…read moresaid "they only work on their brand"... Not the most helpful of cycle shops.

Great service! Preston is always very helpful. It's a good local business. Highly recommended!read more

Adding an exploration day after a week long conference, I headed out of downtown to explore the…read morePonce Market and the Beltline. Arriving before the shops open, I planned to walk a mile or so to a bike rental shop. Immediately after exiting the market for the beltline connector, I noticed activity at The Belt Hub. Their social media marketing states " The BELT Hub, is Atlanta's first micro-mobility hub, offering e-bike rentals, valet, repairs, and retail. The BELT Hub's mission is to make sustainable, active transportation accessible, secure, and community-centered, redefining the way Atlanta moves". A family owned business, every member of the family went out of their way to help make my experience exceptional. I inquired if there were any pedal bikes, as is my preference over e-bikes. They had a hybrid or a mountain bike available. we looked at both and decided the hybrid was more my size and style. I went for a cup of coffee while they prepped the rental. On return, five minutes for a waiver, credit card, a seat height adjustment, helmet fit, and a cable lock. Off I went for about a 3 hour ride, a total of 27 miles. I explored the trail in both directions from the market. To the left, or west, Piedmont Park and beyond. The park was a beehive of activity with sports, walkers, bicyclists, and Atlanta's Pride Festival and Parade. Back to the right, Eastside toward skatepark and Krog Market. The bike rental was a flat fee of $40 per day, e-bikes started at $25 hour. Returning the bike was easy, and they took and printed a picture as a keepsake. The matriarch even recommended a lunch spot for an after ride bite and beverage. Assessment: exceedingly friendly and responsive customer service, well maintained bicycles, convenient to the beltline. Rent here and enjoy a few hours exploration!

Inconsistent hours of operations and no one answers the phone. I have attempted to drop of bikes…read morefor repair for a week.