Our house has a lot of corners and surfaces that we were having a hard time keeping up with…read more Requested a deep cleaning from Noe' and was able to get it scheduled quickly at a competitive price. Cleaners were thorough and knocked out all of the dust and dirt that had collected everywhere. Very happy with everything and will be calling House Cleaning SF when it's time for another deep clean!

I contacted this company for a deep cleaning quote for my bedroom and was initially given a quote…read more Afterward, I mentioned that I had already hired another cleaning company first but was unhappy because several areas were still left dirty, which is why I was looking for a better service. Once I disclosed that another company had already cleaned the room, I was told they do not like taking jobs previously cleaned by other companies and that I should ask the original cleaners to come back instead. The response honestly felt dismissive, and almost as if they no longer wanted the job because I had not chosen their company first. What confused me most is that the room still clearly needed cleaning regardless. It also left me wondering whether they would have accepted the job normally if I had simply never mentioned that another cleaner had already been there. I understand businesses can choose what work they take on, but the interaction felt unprofessional and disappointing after already discussing pricing and the scope of the cleaning.

Easy to deal with. Persistant and started with a big clean…read more The team have continued to perform consistantly thereafter. Patient with our corporate confusion at the start.

Fantastic! I have owned my business for 21 years with multiple locations. I had to let go of my…read morecurrent cleaning staff at one store, that wasn't a professional company because they weren't doing the job. I decided to go professional and wow, what a difference! My store has never looked so clean. It's pristine each and every might. They do every night/ 7 days a week. This is only off of 1 mth- but I am hopeful the level of service will continue. Do not hesitate to use them. They are fantastic!

Requested Alves cleaning this week for a deep clean in our apartment - 2br/2ba, about 1200 sq feet…read more Their website is quite nice and I really enjoyed the professionalism in the scheduling interface - and, even though I made a mistake when I set up the appointment, they were able to fix it manually right away without issues. Cleaners arrived 10 minutes into the 2 hour window we were given and went right to work - they were super quiet, inobtrusive, and thorough. Apartment was sparkling when they were done - even one of the bedrooms where we forgot to pick up the clutter beforehand was thoroughly cleaned and organized by the time they left (approx 3 hours for deep clean). They did an amazing job and, even though we intended it to be a one-off event, we've scheduled recurring monthly cleans with Alves now. Yelp and text message communication was on point - not instant, but prompt, and always thoughtful and thorough.

These guys are really the best. I've been using them every few months for a deep clean. They are…read morealways punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them.

Sanitize San Francisco was super responsive on Yelp and by phone and it was very easy to arrange…read moremove out cleaning at the date and time I needed, phew (moving and cleaning on the same day). The two-person cleaning crew was great! They had a little trouble finding my apartment and communicating with them was not easy (my Spanish is not good) but it all worked out and they did a spectacular job cleaning the apartment ! Yay! The apartment was way cleaner when I left it then when I moved in; i really wish I had hired them much sooner. Highly recommend! (Also wish i had before and after photos-they had to work HARD)

Worst experience ever, This company is extremely…read moreunprofessional. The cleaners intentionally arrived late and dragged out the time. A 400 sq ft apartment somehow took them over two hours, yet it was still not properly cleaned. When I wasn't home, they did nothing and just chatted loudly. When I pointed out the issues, they pretended not to understand English and ignored me. Reporting this to the company only resulted in passive and dismissive responses. Terrible service -- definitely not recommended. I also have photos and video evidence in case this company attempts to deny responsibility in response to this review

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

Ana was very responsive to the inquiries, reason, showed up on time and provided great service…read morecleaning the two story loft we purchased recently. She came with a helper and the two of them were able to clean the place in 2.5hrs. Their work was very good, the place was mostly clean and we only needed touch ups. So will be able to tell more after we move in, and use her in future. Overall, pretty good job and reasonable.

I finally was ready for monthly house cleaning and wanted to start by treating myself to a clean…read morespace for my birthday coming up in a couple days so I reached back out to Ana. This time she brought 2 women with her. Great I thought. But I couldn't have been more wrong. She was a hour late but communicated so I was still ok at this point. Backstory- prior to her arrival I spent the whole morning (7:30-11:30am) doing laundry, changing my bedding, and doing dishes. Major issues right at the start. If you book Ana make sure to micromanage every aspect so you don't end up like me. I don't know why one of her helpers thought seeing a made bed with folded items on top needed to be touched. Especially without asking and confirming. They threw my freshly cleaned bedding and pillows on the dirty ground. Then proceeded to waste time putting a quilt inside a duvet cover. None of this was discussed or requested. I went to Ana and expressed my concerns, frustration, and issues with my bedding being removed and thrown on the dirty ground. I asked Ana to ask me before doing anything extra that wasn't requested in my quote. Then Ana chose to put some dirty dishes away causing me to now have to rewash a good percentage of my dishes. This happened right after I asked her to speak with me before doing anything extra, I did not request dishes to be done. Now my kitchen sink is dirty and filled with 4-6 hours worth of loads. I am going to have to spend 5-6 hours redoing the laundry of my bedding. And I'm going to have to run multiple loads of dishes causing hours of extra work I had already completed. Frustrated the helper put all my clean pillows on the floor but couldn't move things off the floor to actually vacuum the entire space. I really do not understand. I requested tile a grout cleaning on my bathroom floor, that was not done. There were still black markings I specifically asked to be cleaned still on the ground. Ana did such a great job on my last place but quality has changed. I wouldn't even be writing this updated review if she actually would have done what was asked, or removed the extra charge for tile and grout cleaning, or maybe gave a discount for being late and causing me hours of work to do since my bedding and dishes are now dirty because of her and her helpers. I am not sure how all this cost me $165 but I paid her to be done. Book at your own risk. I would NOT recommend. She was better when she first started out.

Gigi did such a wonderful job with our home! We asked them to deep clean 2br/1bath, kitchen and…read morecommon area for tenant move-in, and was really happy with both their team's pleasant professionalism and attention to do detail, not to mention the competitive rate. I added a last minute request to clean out our fridge, and was amazed to find not just every nook, cranny, and drawer of the interior immaculate, but also the entire fridge's exterior and previously filthy enclosure fully deep cleaned as well! 10/10 would work with again.

I'm basking in the shiny surfaces and fresh scent of my clean house. Gina and Maria just finished…read morecleaning my 1500 square foot house in about 2 hours for a really competitive rate. They did everything I could think of (floors/carpets, counters/grout, window interiors, microwave/oven/toaster/stove, scrub toilet/sinks/tub, empty trashes, front porch/steps, tidy my collection of shiny sea glass, lol). I think she'd be open to deep cleaning or laundry if asked. We're home pretty much full-time these days so the house gets dirty fast and it's great to have trustworthy help keeping up with it. I highly recommend them!

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

Decided to choose Buttercup Cleaning after comparing many different options for a post move out…read morecleaning - they were the most affordable and Jorge + his team did an amazing job!! It took a couple of hours, and they also helped dispose of some trash and stuff inside the place. Really appreciate how professional they were, and they brought their own supplies.

We had an amazing experience with Buttercup Cleaning!…read more After finishing a basement remodel (2 bed, 1 bath), the space was extremely dusty and honestly overwhelming to tackle ourselves. Jorge came in and absolutely crushed it. He was thorough, detail-oriented, and didn't miss a single spot -- from floors to corners to all the fine dust that settles everywhere after construction. By the time he was done, the entire basement felt fresh, spotless, and truly move-in ready. You can tell he takes pride in his work. Highly recommend Buttercup Cleaning!

Jana responded quickly to my request for an estimate and was able to assess the job remotely…read more The quoted cost was reasonable and transparent. Jana was clear on the scope without a lot of contingencies. I appreciated the clarity. Vilmar and Salma arrived to do the work - both were friendly and independent. Nice work!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.