I got told an off the wall excuse to why I couldn't get a color change which made zero sense cause…read moreI've been to over nail salons and they have done It before with no issue. The man that did my pedicure did a horrible job filing my toe that made It look slanted and I told him to fix It and It was still crooked. Also the design he did was so low effort (supposed to be simple flower) but all he did was 6 dots on my toe and called It a day. If I wasn't in the service industry I wouldn't have tipped him so he was lucky I was generous.

I wanted to share a quick update since my last post about this place: I'm still really enjoying it…read morehere! I just recently had a pedicure & eyebrow wax, and every time I make an appointment, I'm seated in the chair within 5 minutes. They usually offer complimentary water or mimosa, which is always a nice touch. I'm not sure what the lady's name is who did my eyebrows, but she's absolutely amazing!

Where can I start? This Spa is truly a hidden gem. My sister & I sadly found ourselves grieving the…read moreloss of our mother recently and these ladies & a gentlemen took such good care of us on not one but two visits! The entire experience on both visits were so amazing. The massages, mani/pedi's, facials & the grand finale was the wax treatments! I didn't want to leave but trust & believe we will be returning! Thank you so much for our parting gifts Nicole it was such a pleasure to meet you all. You really helped us prepare for our mom's homegoing in a special way. With Love, Niki - Atlanta, GA & Shannon - Fontana, CA

Disclaimer: I have not been serviced here. I called to book a facial and deluxe pedicure but I…read moreneeded more information about the facials in order to choose one. The website just offers names, no actual description of the techniques/products used during the service. The woman who answered the phone was nice enough but couldn't answer my question smh. I waited several minutes for someone named Deja to come on the line and asked her to tell me a more detailed description of the facials they offered so that I could choose one. She said they cleanse your face and put 2 masks so what specific question did I have. Ummm I just asked you the specific question! I then asked her again for a simple description of each facial, it's only 3! She said the vital c is for hydrating, the acne is for acne, and the anti aging is for old people with saggy skin. WOW. I just hung up and booked somewhere else. Hopefully this business uses this opportunity to update their website as well as educate their employees (especially the person answering the phone!) on the types of services they provide. Example of a good facial description below: The ultimate Hydrafacial experience! The detox begins with Lymphatic Drainage, then, deeply cleanses, exfoliates, extracts and hydrates the skin while incorporating a Booster designed to target your specific skin concerns. This treatment concludes with LED lights therapy. Dermaplane complimentary.

waited an hour just for them to take everyone around you. don't waste your time. they only cater to…read moretheir regulars. that's why they have 1 star for 1 nails lol. Only 2 people the daughter and husband are the only motherfuckers that actually know how to do the trendy nails. again do not waste your time nor your good earned money. they are useless.

Went here while on vacation in Virginia. So, to be fair, they only get one chance with me. This…read moresalon needs a thorough cleaning. The floors have food spills on them and one of the pedi chairs is completely covered in junk (stuff in bags, construction materials, etc.). I did not see instruments being consistently sterilized between clients, but it did occasionally happen. When I arrived, and I had called ahead, which I would recommend because the three technicians are very slow, I asked for a no chip refill and the man did not know what this was. Luckily, a different tech knew what this was. They do not carry Essie or OPI, so if you want quality polish, you should bring your own. The girl who did my nails did a sloppy job. There is gel on my cuticles and it is lumpy. My daughter asked for a design on her toes, which they did not do for her. Two good points, they have organized their polish by number, which makes it quick and easy to locate, and the girl that did my nails trimmed them nicely- she just can't paint them well yet. It would have helped if she had gone behind with a brush dipped in acetone to clean up the edges. Finally, if you want your eyebrows waxed, they will do it right in the front window for all to see. I would not go here again.

Gorgeous building and Kimberly is the best with pedicures! My damaged ick toenails look so much…read morebetter after only two appointments. She is a miracle worker. Kaydee is a master of the colors! Haa! Yes--she worked wonders with my hair. It had a while since it had been cared for and after her work it looks fabulous. She also had the great idea to give me "ghost roots" which HELLO look cool as hell. Everyone sticks their nose up at Petersburg because it's not so well to do like Richmond or Henrico. PSSSHHH! (as Ed Bassmaster would say) Apothic in Petersburg is where it's at! The atmosphere is relaxing, positive, and staffed with creative stylists who listen to their customers and know how to make people look and feel fabulous.

I looked up many places and reviews for a pedicure in the Petersburg colonial heights area that…read morewould be a relaxing and personal experience. I am not a regular pedicure customer and had never been to apothic before. The reviews were good and honestly they had the best time opening for what I was looking for. The inside is beautiful; set inside the old Hiram Hanes Edgar Allen Poe house in historic old town Petersburg it really has a rustic vibe. It's spring time and the fresh flowers everywhere were stunning and really lifted it up. There is a little boutique in the front. A little out of my price range but some nice dresses. I was greeted promptly and guided to the mid section where my nail tech took me almost 30 min before my appointment time. I was early and she was ready. Kim did an amazing job and we had a lovely conversation. She is very down to earth, accommodating, and kind. There's only one chair so you aren't sitting in a row of strangers with their feet soaking. Preferable. The chair is very comfortable and has a massage panel. She cleaned up my eyebrows as well, asking questions about how I'd like them etc. overall a very positive experience in nails. Did not get my hair done. If you appreciate the 1 on 1 with some stuff to look at, this is it.

I called to make an appointment today. Was to be my second time there. While I am trying to make…read morethe appointment, the receptionist informs me that due to having cancelled twice, (I only cancelled once giving them 24 hour notice) I am persona non grata unless I pay a deposit in advance of an appointment! Whahhh?! Who's the customer here? Jennifer just lost a loyal client.

I went to this salon after seeing what a great job they did on my friend's hair. I booked…read moreCatherine, who made my mousey-brown, dull and stringy hair into a gorgeous vibrant and bouncy hairstyle. She took her time with me, allowed me to go back and forth before making my decision and listened to everything I wanted. She even gave me a tutorial on how to style my hair the way she was doing it so I could do it myself. She gave suggestions and even brought in other stylists to assist in decision-making. I LOVED that. Most stylists just want to get their clients in and out but she took her time with me, not once showing impatience or frustration. I felt really cared for. I received a color and a new cut. I can't tell you how sad I am that I am relocating and will not be able to book her again. I recommend this salon 100% and was completely satisfied with my service. The price for a color, cut and style? $94. Yes. That's IT! I wish I could find a stylist like this back home! You HAVE to try this place. It is small, but they really know what they're doing and your hair will look gorgeous!

I needed a new "do" ASAP, and found a listing for a new stylist at this salon offering a discount…read moreon the Facebook marketplace. One of the more impressive things was that Sherry was able to book me the very day I was making my inquiry. She was quick to respond to my message to boot! After a brief consult and a glance at my Pin It picture of what I wanted, Sherry assured me that she could do the job. I am very pleased with the end result. I also had an opportunity to see another customer's makeover (went from a brunette to a highlighted blonde!) which was incredible. I have already booked my next appointment. The space is spacious; a historic old warehouse of sorts. I thoroughly enjoyed my trip to the Retreat spa this afternoon, and recommend anyone in the vicinity looking for a new stylist to come give Sherry a try. You won't be disappointed.

I live out of state, I bought a gift certificate for $150 for a loved one. I thought she'd love the…read morepampering. She's a busy mom who doesn't have relief/child care in order to get away. It's been 7 months and it just never works out for her to get away. The certificate states clearly at the bottom "WE RESERVE THE RIGHT TO CONVERT GIFT CERTIFICATE FOR SERVICES TO THE ORIGINAL PURCHASE DOLLAR AMOUNT. I called and explained my delima, saying it's been 7 months and it just never works out for the recipient. The clerk who answered said that's up to our manager, I'll get her for you. After stating the situation she quickly and to the point said they do not refund gift certificate. No "sorry for the issue", "I wish we could, but...", not even an "unfortunately". I'm totally disappointed in both the manager and the establishment!