Russ is the best mechanic I have been to. He has been servicing my cars for the six years we have…read morelived here. He will troubleshoot exhaustively until he finds the problem. I had an O2 Sensor that was causing fuel mileage issues. It took more adjusting to bring my old ford ranger within specifications. He did an Awesome job and did not charge me extra for the time... I recommend Russ to everyone. With that said, you may have to wait a week because of the demand for his service.

We had our car at two other businesses...the first had it for almost 3 weeks...he was always "going…read moreto get to it in a couple of days", and the second also had it for three weeks, and did unauthorized repairs that did not fix the problem....we then decided to give Russ a try. He had the car for less than 3 days, and fixed the problem correctly for a very reasonable price. We have since taken all our repair work to Russ, and have always been happy with the results. Russ is an excellent mechanic, he communicates well, and treats his customers fairly. It is truly a shame that other shops do not follow his business model. We will continue to take all our work to R & C.

When something bad goes wrong on a vehicle. Which seems to happen on nights and holidays. Joe will…read morealways be there to help. Buy local, Joe supports the community, unlike the chains.

Fast, friendly, and reliable service. I highly recommend them for all automotive repairs.read more

Friendly, good service and repair for car or truck! Give them a call for what your vehicles need…read moredone to make them run safely.

These guys are very respectful and helpful. I would recommend hills to anyone looking for a great…read moreexperience as far as auto repair.

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke

While traveling, I was caught in a sudden deluge rainstorm. Visibility was instantly brought to…read morezero. A tree 8 feet up a bank on the roadside fell and struck our car while we were in motion. The windshield and sunroof were shattered, and the roof peeled back like a tin can. Serious injuries resulted. The NYS Police notified Val-U auto to remove the car. Incident occurred Thursday afternoon. By Friday 1200 noon, I called Val-U Auto to pay the fees and remove the car from lot (As Stated I am traveling and not from the area. Vehicle has Liability Insurance only) Dispatcher stated she would call me in an hour with price and vehicle location. 2 hrs later I followed up with another call. Dispatcher stated the owner had not told her the price yet. Keep in mind 5:00pm is closing time, And they are not open on weekends. I called again about an hour later, reminding the dispatcher that I wanted to remove the car today because i am traveling and did not want to incur fees and would not be i. town on Monday Morning when they opened again. Dispatcher hung up on me. I notified Geico who called the dispatcher but also was unable to get a price. This company clearly has an MO of holding your car, license plates, and time ransome. They clearly had no intention of releasing the vehicle until they could squeeze every last storage dollar they could. This company should not be placed in a position of public trust and utilized by the NYS Police. I will need to travel 250 miles back to Owego on Monday. I will be notifying Christoper Friend, Tom O'Mara, Peter Oberacker, in addition to my local NYS Rep., and Tioga county Rotation Tow list coordinator. My next stop after this review is the BBB. As a retired police officer, I can say that we would never allow this type of behavior from the Tow Companies on our list. I will be making the Major at NYSP Troop C aware of the occurrence also. This is very disappointing. Matt Karpel, Val-U Auto Owner, I do not know if you are aware of this occurrence, but I hope you are willing to make this right. To all reading this post. I will advise and update as to Val-U Auto reaponse.