Called for a tow, was told there was a 90 minute wait because they only had one driver. The girl on…read moredispatch was very nice (unfortunately missed her name). We waited about 5 minutes before the driver, GAVIN, called and said he was on the way. Upon arrival, he was very personable and relatable. He was careful not to cause any more damage to the vehicle while loading it up. At drop off, he recommended a body shop that would take good care of us. Very good service all around. Honest help, good people going above and beyond. Kudos, especially to Gavin!

Gerver's is fair and honest. I'm thankful for Matt's honesty and his professionalism. He was able…read moreto safely get me out of a tough situation. Thank you Matt

I just had my car towed from my home to Veldmans. The tow…read moretruck driver was very, very kind and polite. early 50s gray hair glasses. I was so impressed with him. Thank you for caring

My husband broke down last night in the turn lane on Juniper coming towards Cleveland Road. So, we…read moreneeded a tow truck. I called Vic's bc they're the first to come up in my Google search . The lady asked me how far he needed to be towed and I said about 8 minutes away . She proceeded to tell me "they wouldn't be able to get to us until Saturday". I asked why? She replied "that it wasn't worth them coming for such a small job and that i should call the police !? " We're aren't from this area and I'm feeling like that was really crappy biz ! If I need to pay a min then just say so! Btw we moved here from NY . Which I'm always hearing how rude they are ...? We have Nothing on Vics!!! We ended up with MACLIN .. reasonable price and very personable !!

On time, professional, and very reasonable. Best towing service I've used by far. Highly recommend!read more

I broke down 11 miles south of South Bend. Called and owner said he would be there 30 -45 minutes…read more Got there on time. Got me to a garage with no problem. Great service !

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

Called Jeremy for a tow. He was rude and made some inappropriate comments about previous customers…read morewhile talking to me. Got the feeling he was hiking up the price because I was a woman. Will not be using them in the future.

Driver named Jeremy came for a tow, he was ignorant and…read morerude then charged 400.00 for a 5 minute tow. Will never make that mistake again.

By far the best tow company out there,they have towed many many times for me and not 1 time can i…read morebitch always johnny on the spot, i never have to wait when the man or lady tells me what time they will be there they are always right on time no matter what the weather conditions are they show up, and i will add very very affordable.this place even transports my classic car for me when needed i can't ask for a better place to haul my autos. THIS IS MY NUMBER 1 TOW COMPANY

The most shady towing company I've ever seen…read more They love to tow you on a Friday, that way you can't get your vehicle out until Monday. Once you call them, it's cash only and they won't give you the pickup address until you're literally on the way. When your tow yard is separate from your business and literally located behind a cigarette shop, I think that pretty much says it all. Don't ever use these guys, absolute bottom of the barrel.

City Wide rescued my Dad! He's elderly and was going for a…read morecruise in his classic car, when he got a flat. He doesn't have a cell phone, but someone stopped so he could call me, and then I called City Wide to get him- EXCEPT, poor Dad was confused about his location. The driver and I both circled the area until he was found, keeping me in communication with both dispatch AND the driver the entire time. It didn't even take much longer than the quoted time, and even with all the extra driving, they didn't upcharge him. The staff did absolutely everything possible to help find my Dad, and put his car carefully on a nice flatbed. I can't recommend these folks enough, especially if you're in a bind!

The tow truck driver was timely and did his job just fine. I was told by the body shop that I…read moreneeded to call and get my car released. The person that answered the phone was rude, short and hung up on me. All I said was I was told I needed to call to release my car she said, what's your name, I told her she said umm we have already taken care of that...and HUNG UP. Rude. If you were mad at the body shop, you had no right to take it out on me, I was doing what I WAS ASKED TO DO. You have no business answering phones if you can't control your emotions better than that. I did nothing to you, and you were awful to me.

I called yesterday for a tow in Cassopolis for our daughter on her way home from work when the car…read morebroke down. The lady that answered at True's was very friendly and compassionate. Their tow driver was to her before my husband even got there. Probably around 10 minutes after I called. The gentleman was friendly and helpful. They were my 2nd call as the first one was to another tow company in Cass that starts with a P. The man that answered and spoke with me wasn't very friendly nor seemed to really want to help. When I asked around how long he thought he'd be to get to her, he was like however long it takes me to drive there (glad he stated the obvious). So I just ended the conversation and called True's. Both were in our insurance preferred providers. Thank you so much True's for caring and your friendliness. I definitely recommend you.

Horrible place. Their staff is rude the accused me of being rude and refuse to give me my car…read moreunless I pay them several hundred dollars more for an administration fee. Not recommended and complaints our filed

They push maintenance way too early. I took my car in for an oil change. They told me my brake…read morepads and rotors needed replaced 6,000 miles after they had installed them (anticipated life over 20,000 miles). My serpentine belt was cracked 19,000 miles after they had replaced it. (normal life 100,000 miles). They said that was because they had not replaced the tensioner when they replaced the belt. Replacing the tensioner is normally routine. They left a time bomb in their incomplete work the first time. I let the replace the belt and tensioner for $600. I took the car to the dealer the next day who said the breaks were fine.

Started taking my vehicles here because of their great oil change prices with their coupon. I had a…read morebad leak on my 2017 Ram 1500 which they diagnosed, and gave the go ahead to repair with some other repairs (Oil cooler leak, plugs/coils, etc) They did an amazing job with a quick turnaround time. Already put a ton of miles on my truck with no leaks. Runs great.

My daughter locked the keys in our car today, millian towing was great they were there quickly and…read morehelped her. They have been to my rescue a couple times, I would definitely recommend these guys. Thank you!!