Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

Great alternative to the higher prices of OEMs here, hidden in Orange. The honesty is refreshing -…read moreI brought my 2016 Toyota Camry with strong clicking from the passenger side that had me convinced it was a CV axle as I have had to do my own with my past cars. Dropped the car off late morning and within a few hours they called to let me know that when attempting to the reproduce the problem it ended up being bad hubcap clips (a relief). No charge and the inspection was on the house. Will definitely be bringing the Camry and the fiancé's Civic here in the future. Shoutout Gino and Jose!

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

My son is a freshman at Chapman and his car was having battery and start up issues. We are located…read morein Northern California so we are not close to help. After looking up on Yelp, I found this place close to campus. I called for help and Joe helped immediately by scheduling a time that worked in between his class times. My son brought his car in today and they were immediately able to secure his loose connections on his battery. No charge. I am not usually a person who does Yelp reviews but as a parent who lives 7 hours away, thank you for taking care of my kiddo. :-) We will pass on your info!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Our last experience with Johnny was amazing. We had him come out once again and he was excellent…read moreagain. I can't see enough good things about him. He is honest. He doesn't try to oversell and what he fixes this fixed. I don't think you'll be unhappy at all working with him. I highly respect him.

Honest and kind, very thought person and a good and honest mechanic…read more I would definitely recommend Johnny with confidence. We have been doing business with him for a while now and he took real good care of our old cars.

I had issues with my car's A/C during the hottest week of the year. I brought my car into Chapman…read moreMobil and found Amir and his team to be knowledgeable and helpful. We talked about the issue and they were able to evacuate and recharge the system. He only charged for the Freon because the compressor was on the fritz. When the compressor gives out, you can bet I will seek out the Chapman Mobil team! P.S. A lot of the negative reviews are from a while back. This shop seems headed in the right direction and I would recommend checking them out if you are on the fence.

It's hard finding a mechanic shop you can trust! I sent a…read moremessage to multiple Shops and Amir was the only one to get back to me! I asked how much it was to diagnose my A/C issue in my C5 corvette. Amir said no charge for diagnosing! I showed up and Amir was such a pleasure to meet. Within 1-1.5hr he got back to me on the issue on my A/C. I thought the price was fair and just price! My car was ready the next morning! I'm just so grateful Amir and his team. I will definitely be back!

Bought a used car without PPI so took it to Crady's to get a checkup after seeing the glowing…read morereviews online. Jamie and Dale didn't disappoint-they are honest, professional, friendly, and patient! They don't upsell. They are in easy to find nice clean location too. Highly recommend! Will definitely be coming back as we had positive experience.

WOW!! Thank you for taking care of my 2005 Honda Accord. The starter went out on me the other day…read more So I had to find a place in my area to fix it. After doing research online and with AI, I found Crady's Automotive. I checked the reviews on Yelp and Google, and had my AI look further and found them to be an acceptable garage to take my car to. Read the positive reviews, including those on their website and thought to call and get an estimate. Enjoyed working with Dale on this. Very friendly environment and professional in the way they diagnosed my car. All done in one day and within their price quote range. I WILL be bringing my car back, as well as recommending it to others. Thank you Crady's.

My car wouldn't start because the battery was drained, so I had it towed to a shop that advertised…read moreelectrical repair. After explaining the issue, I was told they would diagnose the problem and call me with their findings. A few hours later, I called for an update and was told they had found a parasitic battery drain and needed to run additional tests. Later that day, they called back and said the problem was simply a faulty battery and that replacing it would solve the issue. I approved the repair, which ended up costing about $430 for the battery. After picking up the car, I immediately noticed that some of the electronics were not working correctly and it still felt like the battery was being drained. Because the original diagnosis didn't seem to match the symptoms, I took the vehicle to Al's Electric Repair in Anaheim, a shop that had successfully fixed an electrical issue on another vehicle of mine. Al's quickly identified a parasitic drain caused by a camera installed inside the cabin. Once they repaired the drain, the electrical issues disappeared and the car has been running properly ever since. What concerns me is that the first shop initially told me they had found a parasitic drain, but later concluded that the battery was the only problem. Whether the battery needed replacement or not, the actual drain remained and was causing the issues I brought the car in for. Based on my experience, Al's Electric Repair accurately diagnosed and repaired the problem, and they have now successfully resolved electrical issues on two of my vehicles.

Got the Power Steering line leak stopped! Joe and his team are friendly and super honest and is…read morevery upfront about the costs.

During a moment of stress and uncertainty when your car stops working. I took my car to Placentia…read moreSuper Service and was helped by Ricky who made the process easy and stress free. He was clear and thorough with explaining diagnostic result and options. He went above and beyond. I got my car the next day working like new. I was also impressed with the cleanliness of the front desk, offering beverages and snack to their customers it's not something you usually see or experience.

Placentia Super Service 5/5 Stars -- Outstanding Service!…read moreI recently came into Placentia Super Service and had the absolute best experience thanks to Ricky. I stopped by to get a light bulb replaced, and he went completely above and beyond--he was not only lightning-fast, but he even helped cover the cost of the bulb so I wouldn't have to deal with the extra hassle. Finding a mechanic who is this honest, kind, and genuinely cares about helping people out is rare. Ricky's professionalism and efficiency are unmatched. If you head to this shop, do yourself a huge favor and ask for Ricky--your car will get taken care of ASAP, and you'll leave knowing you're in the best hands possible!

My Lexus was in need of an oil change so i began looking up local businesses on yelp, I came across…read moreAuto Pros randomly and read a few of their reviews.. I was convinced this was the place to go to! I called and Tom picked up almost instantly! I gave him a few quick details of my car and he gave me what I believe is the best price on this side of OC! I showed up to the Auto Pros shop. Spoke with Tom. Handed him my keys and his team got to work and finished within 25 minutes!! Auto Pros is a good and solid business, I swear it. Thanks again Tom!

Update after probably like 3 years coming here:…read more I continue to come here every time I need an oil change. I plan my days around bringing my car to Tom. Soon, I will be purchasing tires from him. Tom is my first thought whenever something is up with my car or someone tells me their car is acting up. I bring my friends here. I have planned hangouts with my friends that include bringing their cars here for oil changes. I have sent this Yelp so many times that I should just have the link permanently in my clipboard for ease. He is fair in pricing, genuinely a good guy, and does not upsell you. He does great and honest work. I will be coming here for as long as I live in the OC area and as long as Tom will service my car. At this point, he's going to have my business until he retires. Selfishly, I hope that's never.

Dan took a look at my car and saved me $1200 compares to what the dealer quoted me on repairs that…read moredidn't even exist. High quality of service, friendly, and didn't charge a thing. Great example of how a local business can do things right!! Thanks guys!!

Amazing service ! Quick efficient!…read more They explain everything ! Very welcoming ! Def coming back ! Great value ! THEY PATCH TIRES QUICK!