They care about your smile its not just advertising. I broke a tooth off my implant .they created a…read moretemporary until they actually could fix it. The doctor said we cant have you hide your smile. Now that's caring work was done and im back! Only a week so they said give few days and comeback if any issues...finally a good dentist location!

They made an appointment to pull my tooth in preparation for an implant, I took off work and showed…read moreup to be told they would need to reschedule. I called two days prior to the next scheduled visit to confirm to be told that I was scheduled. Not to mention the first time there they forgot me in the waiting room over an hour. The office staff goofed off and conducted themselves unprofessionally. I ended up canceling and goi to an oral surgeon after all the red fl with how they run their business.

Very rude and racist dentist, while her assistant is very nice. She doesn't want to take time to…read moreexplain anything or maybe only when you're of color that she perceives as ignorant.

Making the appointment and talking with receptionist was a wonderful process. However, the x-ray…read moretechnician, Pam, was terrible. She rushed through the x-rays and left me breathless at times and my mouth sore and scraped. Dr. Davis was nice, but very difficult to understand and told me I needed my wisdom teeth out - which I absolutely DO NOT. I definitely will not be returning.

During the consultation he (Dr. Schwartz) was engaging and explained the procedure. On surgery day,…read morehe never made eye contact, gave minimal explanation, and I woke up not knowing my teeth had been removed. I understand that wisdom teeth extraction is a good pay out for insurance. I'm 58. There was nothing wrong with my wisdom teeth. Neither Dr. Schwartz or Dr. Vermani (Naylors Court Dental) have followed up with me after such a needless and painful experience. Why is it not ok to have a patient with no dental issues??

I was scheduled for an appointment today at 2:15 which was scheduled by the dentist I had saw this…read moremorning. I arrived at 2pm to fill out any paperwork and at 4:15pm I had still not been seen. Told since I was an "Emergency" that people who had scheduled appointments would be seen ahead of me and by 4pm they were telling all the other people in the wait area that Dr was 45-60 minutes behind. This was told to me after I asked when my turn was. Which there was one other man who was an emergency as well who was waiting before me. So I asked to reschedule and the lady behind the desk told me that they could see me Wednesday but would likely be at least a 3 hour wait since I was an emergency. Just wish she would have told me that when I arrived. Not going back there. Will be calling someone else.

I had a terrible experience at Dental One Associates with Dr. Reddy! I had extremely chipped front…read moreteeth, and Dr. Reddy repeatedly pushed crowns without ever explaining they could be considered as cosmetic and not covered by insurance. We even did a pre-authorization, so I believed it would be covered. After the work was done, insurance denied payment because Dental One Associates and Dr. Reddy coded the crowns as not medically necessary. I called Dental One Associates multiple times and was told Dr. Reddy would provide a letter to submit to insurance. Weeks passed with no action. After continued follow-ups, the office manager finally called me back--only to say Dr. Reddy refused to provide a letter. That left me with an extra $1,100 bill on top of the $1,800 I had already paid out of pocket. My total cost was $2,900! If I had known that upfront, I never would have agreed to the crowns. This experience has completely destroyed my trust in Dental One Associates and Dr. Reddy. If you are considering going here, think very carefully. Ask every possible question about insurance coverage and insist on clear, written answers about what will and won't be covered. Do not assume that Dental One Associates will help you if insurance denies your claim--because based on my experience, once they've been paid, you are entirely on your own. Buyer beware: If you want honesty, transparency, and a dental team that actually stands by its patients, look elsewhere.

I hate the dentist and always put off going because of my anxiety and fear! But I went to dental…read moreone last year due to severe jaw pain and during the entire process I was anxious BUT met with patience and care the whole time. At that visit they even offered me an immediate appointment for teeth cleaning which I accepted and I'm so glad I did! The person who cleaned my teeth was talkative and kept me at ease. I am happy with the care I have received here so much that I actually kept my 6 month follow up for cleaning and recently went to that appointment. My next appointment is booked for later this year. I'm happy that I've found a dental office with a team that eases my anxiety and makes me want to continue taking care of my teeth.

Dr Epstein is awesome, he has seen me and all 3 of my children. From wisdom teeth to orthodontic…read moreprocedures. He & his staff are extremely gentle, quick, reassuring and knowledgeable. We live over an hour away and when we need oral surgery he continues to be the 1st Dr. that comes to mind.

Dr. Weber has been my dentist for years, and he is great. I have had fillings, a partial bridge,…read moreroot canals and crowns performed by him, and I won't go anywhere else. He makes sure you are satisfied with your teeth and if for some reason you're not, he will work with you until you are. When Dr. Weber is away, I have seen Dr. Scribner, also in his office, and I like her very much also. All the ladies in the front are warm and friendly. Not to mention, Box Hill Family Dentistry generally charges less than a lot of other dentists, which is great if you don't have dental insurance!

This office is completely unprofessional. They are very deceptive billing practices. They said I…read morewas going to have to pay $803 for my daughter's surgery. When I originally setup the evaluation, three months prior to her surgery, this provider was in network with my insurance. The provider withdrew from my insurance one month prior to her surgery; therefore, the bill was processed as out of network, which is costing me an additional $851. When I called to ask if anything could be done about this, I was treated very rudely and was told that this was my problem. I was told that I should have verified this information prior to the surgery myself. The refused to reduce the bill even though i paid $803 and they were paid $584 from my insurance. I asked them if I could be put on a payment plan because I could not afford this additional $851.00. They explained to me that I had to pay $100 a month or I was going to be sent to collections. This is the RUDEST MOST UNPROFESSIONAL OFFICE THAT I HAVE EVER BEEN TOO. DO NOT RECOMMEND AT ALL!!!!!

Worse experience! These people are completely unprofessional, rude and I hope do not represent the…read moredoctors that work there. My dentist referred me to this office(I'm assuming because it was close to my home) for my wisdom teeth removal. They booked me for a appt almost 4 months out then canceled that appt said surgeon would be on vacation. I tried to make another appt months later after my dentist suggested again to have my teeth removed and they scheduled me a date and time then called 3 days prior to my appt to confirm and to let me know to fill paperwork out online. Day of appt they call asking where I am because im late I said no my appt is at 2pm. They proceed to tell me im wrong and no one told me that and the computer is right they have it scheduled. I inform that ok well let's just setup for tomorrow then since it's clearly a misunderstanding I was told no and the best they can do is schedule me a month and a half out. I inform them to just cancel my request and delete my info pretend I never even called. The crazy part is I have a PPO great insurance I can literally go anywhere!

Status quo as far as a dental office goes, which would be a 5-star review under normal…read morecircumstances. I respect everyone's right to have their own political views, but I would really prefer to be able to have my teeth worked on without having to listen to a constant stream of bizarre left-wing propaganda talking points. Let's leave politics out of the chair-side talk and show some professionalism and respect to everyone. You're a dentist, stick to dentistry please.

Please if you go to Dr. Hamod and discuss you need a price before having work done don't take his…read moreword for it, get it in writing! I explained insurance might not cover a bonding because I just had it done by another dentist shortly before this one. It fell off and it wasn't the first time so I explained this might not last but I wanted to have it done by him to see if it was something my prior dentist was doing wrong or if it was just my tooth. He agreed to do it for $75 after I explained all that. I was relieved and very happy to have it done. I paid the $75 before leaving, the bonding lasted 3 days, and a couple months later I got a bill in the mail for over $400. For a bonding I knew might not even last, really???? I never would have agreed to this! I've explained everything after calling but no one cares the lady just keeps saying well sorry your insurance didnt cover it. Yes lady, me and Dr. Hamod both knew that very well may be the case. I was expecting him to say oh yes, I remember that conversation and fix this, but nope, all I got was sorry this needs to be paid. My prior dentist only charged $170 for the same work! BEWARE!!!