I selected Firearms Unlimited from a list I was given to do a transfer/sale. I worked with Dylan…read morewho provided outstanding customer service! He is knowledgeable, friendly and made the process smooth and easy. This location is relatively close to my house, but I had never been there. I will definitely be going back. I highly recommend them!

Last weekend my wife along with some friends and I attended a charity event at a local brewery for…read morethe Rocky Mountain Elk Foundation and part of the activities was an auction. Firearms Unlimited was one of the evening's sponsors and my wife ended up winning a purse along with an M&P Shield 9mm. Once the auction had concluded we met with one of the FU owners who took down our information and gave us instructions on where their store is located so that we could go begging the DROS on the pistol. This morning my wife and I arrived right around the time they opened and we were greeted by a young man named Tom. We explained that she had won the pistol and were here to begin the process. My wife is pretty familiar with firearms since target shooting is one of the things we enjoy doing together but this would be her first purchase. I made sure ahead of time that she had all her documentation in order, but explained that she would have to take the FSC test. Tom was very friendly with both of us and got her started on the test right away which she was able to complete and did well on. Tom walked her through filling out her 4473 on the computer and it was a very pleasant experience. Aside from DROSing her pistol, I had a firearm that I needed to ship to an FFL in Texas and Tom was able to help me out with that as well by performing the FFL transfer and preparing a shipping label for me. This morning's visit was about as easy and as personable as it could get and I really like the family-owned business feeling I got when walking in this store. They are closed Sundays which the owner had told me at the RMEF is because Sundays are for family which I really appreciate. Thank you Tom and Firearms Unlimited for the great experience and top-tier service! See you guys when we come to pick up my wife's pistol!

Bought my first hand gun from a private party and did the transfer at DGM - they were great. I am…read morea novice and Mitchell walked me through all the steps, explained everything in great detail... his service went above and beyond. Anytime I have a question, he will be the guy I go to. A true advocate of gun safety, and not just a sales guy. Visit this store and you will be amazed at the great service.

I came in to take the test for the FSC. Really easy process to check in, take the exam and get the…read morecertificate (if you pass). The cert is $25 and they offered to laminate the card for $1. It wasn't busy when I came in and was helped right away. They do offer appointments online. The safe is friendly and welcoming. Plenty of parking.

This place is amazing. I have been searching for a reloading gear spot for sometime now. Many…read moreplaces list themselves on Yelp under reloading supplies but then carry little to no actual reloading supplies. These guys carry anything a reloader at any skill level could dream of. Mike and Rich (or Rick sorry if I got that wrong) were awesome. So friendly, knowledgeable, and helpful. At first the prices do seem a bit high but when you calculate shipping and hazmat charges from ordering online plus waiting a week or more for the supplies to arrive the prices are totally in line. I will be a frequent repeat customer.

Really nice store tucked away into a corner of El Cajon. The place is small and the aisles are…read morenarrow because the store is packed wall to wall! I was like a kid in a candy store, my eyes were everywhere! Prices are higher than big box stores but cash remains king. Any price difference is overlooked once you talk to the guys behind the counter. Their knowledge, willingness to help you, and genuine recommendations they give are top notch. Mike was a great help! Can't wait to visit again!

Great service! Manager John went out of his way to contact Staccato for me and get me my gun ASAP!…read moreI am very thankful that we still have individuals like John who will go the extra step for customers. 100% would recommend especially if you're LE. Also just wanted to note this is my second gun I've gotten from here. Will be coming back for more !

Customer service second to NONE! I called ahead and spoke…read morewith Eryk regarding a specific pistol. He was upfront and honest and very helpful. when I came into the store to look at the weapon, he was even more helpful. He gave me info and even further proof that I was purchasing quality, he showed me it was his weapon of choice for daily carry. Most guns stores have the "holier than thou" attitudes however, both Eryk and Zane were super knowledgeable of the current laws in CA and answered all questions regarding changes to the current laws (restrictions/bans/etc.) which made me, the customer feel right at home. Purpose: I was there to buy a gun. they could have easily just started the DOJ/CA background check/etc taken my money and sent me on my way, but they went out of their way to assist, answering other questions regarding AR's and pistols. Additionally, they showed me potential upgrades to the weapon I was purchasing and gave me the pros and cons of certain brands. Where most gun stores/dealers would gladly have you buy extra junk or parts you don't need or want, they gave me honest opinions even if it didn't benefit them. I was thankful for their customer service, and because of that I am a future customer.

Great Service, family friendly and great people! The Gal that works there is very knowledgeable and…read morenice.

Exelent new start up gun shop right next to the DMV in El Cajon. The staff are very…read moreknowledgeable on guns, ammo and accessories for them. The staff are very experienced with the California paperwork process, and walk you through it painlessly. Stop by and look, especially if you have to go to the DMV for any reason! Turn DMV day into an enjoyable one. There just might be something you need, or want!!

Issac at front desk was super knowledgeable and nice. Helped me out with my questions and was super…read morepolite!!! Thanks Turners

I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

I absolutely love coming here the value that you get for each lane is pretty good. They also will…read morerent out the gun for you but luckily I come with a friend that has 32 of them so no need to rent. They are so helpful. The service is wonderful and you have loads of selections when it comes to different guns and they also have lots of classes that you can be a part of so you can be a better shot. Give it five star all around.

Best Gun range around. Is a very safe and pleasant environment. The facility is state of the art…read more The ranges are kept in good maintenance and the ventilation system is fantastic. They offer a wide variety of shooting experiences from pistol, rifle, and a trap range. The staff is amazing! Very knowledgeable, patient, and helpful. Great for personal training and group events. I've been to most of the ranges in the San Diego area and this is by far my favorite.

There is a reason that this gun shop is the busiest in the area. The customer service and…read moreknowledge from Jonathan and crew is exceptional. We have purchased a few guns here and tons of ammo, after a recent purchase we had a functionality issue with our weapon and Meisha tested all the same make and model they had in stock in order to affirm our issue and take care of us. Please take note that Fine Firearms is the best in the business and provides new and used guns with personalized service that cannot be found in their competitors. Thank you for your employees patience and for being a cornerstone in our community.

Just like a family run gun store from back East . Only shop I use.. bought 3 weapons and all my…read moreammo here. Good info also!

I wanted a professional looking stipple on my pistol. I called and talked to Dan he was helpful…read moreover the phone as well as in the shop. I'm very happy with how it turned out. He quoted 2-4 weeks and was finished in 10 days. I recommend them and would trust them again for stippling.

I will never purchase another firearm from this establishment for the rest of my life. While they…read moredo make it easy to purchase a firearm online Any attempt at customer care is nonexistent. I purchased a firearm in December 2025 Legally with my FFL. It took This company until February 2026 to even get ready to ship out the firearm. 2 1/2 months after our purchase is unacceptable. I will never purchase with them again. This was a standard firearm and not an NFA item. Coming into February and almost close to March. They reached out to my FFL, which said the laws have changed now and we will no longer Be able to accept the firearm. I requested a refund which was granted, but they stated that they had to write a check. I waited in the mail for this check and contacted them several times from February all the way up until April 2026. It is May 2026 and I still have not received the funds. They constantly stated that they will get to it or something comes up or some issue happens. This has been a constant issue since The time of purchase back in December. I have purchased several firearms online and in my local FFL and I've never had any issues or delays like this, Not even for NFA items. This is truly unacceptable. The lack of customer service, the lack of care for their customers and the rep reputation is so disheartening. I would think that a business would prioritize their customers and their legacy but this is not one of those businesses. I am completely and utterly dissatisfied. And I write this as a warning to all who wish to make a purchase. Find another business this business is not for you do not purchase a firearm From this business, This is your warning To not make the same mistake that I did. No I And having to file a suit against this company to even get my funds back. No customer should have to do this or go through this process. But it is necessary for companies that do not have the integrity to do good business.

Right to Bear is a great place to purchase firearms. The staff is very friendly, knowledgeable, and…read morewelcoming. They are especially supportive of women in the firearms community and show strong respect for Second Amendment rights. Highly recommend stopping by.

Great place for knowledge, guns, gear and ammo. Super friendly staff as well, you don't go ignored…read morelike at other places.