This husband and wife team is absolutely amazing and my grandfather clock (that is about 150yrs old…read moreand came to them broken and needing so much TLC) was repaired. Grateful for their skills and trust in repairing something that is very important to our family.

I'm sitting in the parking lot right now, extremely satisfied with the service at Nashville Clock…read more I walked in with three watches that needed batteries replaced, and they were changed quickly while I waited at a very reasonable cost. The shop is full of interesting things to browse while waiting, and the overall experience was perfect. Will be back!

Arranged an appointment with Scott in June for a service call in July for our Howard Miller…read moregrandfather clock. He chose the day and time. Agreed to price. He then no showed. Didn't respond back to a message asking what was going on. Apparently there is so much demand for grandfather clock service that you can blow off customers? Who knew?!

Great experience! Scott is very knowledgeable and friendly, good about explaining what he's doing…read moreand also answered our questions about several old clocks we'd inherited. Highly recommended!

If i could make it 0 stars, I would. This is a dishonest organiztion. They repaired my clock, but…read morewhen it broke again after 7 months, they did not honor their "warranty". He charged me when he said he would not and when I finally got tired of not having my clock, I called someone else. When the new person repaired my clock IN MY HOME, they found parts that were put in backwards, 80% of the bolts and screws loose because they had not been tightened. Since my new person fixed my clock, I have had no recurring problems unlike the 4 years of constant problems after MSC worked on my clock.

If I could leave 0 stars, I certainly would!! I called about getting music box repaired and he…read moreliterally told me he was too busy and then hung up on me. I tried to call back and got answering service. I am beyond SHOCKED!! We are all humans, and have feelings and we are busy with life, but this has floored me!

Howard, owner, jeweler, watchman and Tennessee born and raised has been at this same location for…read moreover 40 years ... how does that happen? It happens when you take a talented proprietor and mix it with great prices and good customer service. As others say don't let the basic exterior fool you (and don't step in the hole in the floor)! Wifey and I needed a watch band replaced and a few batteries. Howard replaced while we waited and we had a great conversation (with photos) about his history, his dog, his grandkids, and his farm. The work was great - watch battery price was $6 or 3 for $15. That is a darn good price! We left with a smile on our faces from the friendly chat and all watches ticking away. I highly recommend D & L !!

This jeweler is excellent. He is probably the best deal in the city for getting a New battery put…read moreinto a wrist watch, only six dollars for the battery with installation included. Staff is conscientious enough to always wear a mask. They are excellent at repairing classic or antique watches and clocks as well.

I took an old family clock that I thought had stopped working to the Clock Meister. He took the…read moretime to examine it thoroughly and explain how it worked. He was very friendly, helpful and obviously very knowledgeable about clocks

What a great guy. Instead of fixing my mantle clock, he taught me how to use it properly. The…read moreClock was handed down to me and it's a really special clock. He took time on a Friday afternoon to educate me on it's workings and how to take care of it. I already told him, but I want him to know again that I really appreciated the help. 5 STARS for the real CLOCK MEISTER

Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

Lady clerk (older woman) would absolutely not let me speak to the jeweler about my diamond wedding…read moreband although I could see him behind the glass window working. Same result from the manager Davis - I was not allowed to speak to the jeweler although he was allowed to change the battery on my Movado watch from behind his window. Trust me - I'm sure he didn't know that I was denied the opportunity to speak to him- from both the clerk and Davis, the manager. Perhaps they receive a commission on repairs that they order? My ring has 3 diamonds totalling 3.5 carats and 4 smaller accent diamonds totalling 1 carat total. I thought that the ring snagged on my clothing so I immediately brought it in. Davis told me that all 3 settings holding the 3 diamonds on top would have to be replaced because I shouldn't "take chances" In losing any one of the diamonds. She further stated that that was the only way that they would do the repair. The cost of this was $400 per setting for a total of $1200. Long story short - within a few weeks I went back, receipt in hand because new battery in watch stopped working 3 times. Jeweler did come out and put the watch on a tester that showed the battery was working at 100%. Watch is 20 years old - I couldn't argue with the battery test! I did inform him that Davis would not let me speak to him about my diamonds' settings in my wedding band and upon his examination of the 3 settings he told me the ring was fine. No rough edges - no need for repair! He was very polite and very knowledgeable but he lost me when he told me how knowledgeable Davis is regarding repairs.SHE IS NOT A JEWELER! I don't think it's too much to ask to speak to the jeweler before I commit to a $1200 repair! Might I add that I was the only customer in the store both times that I went in. My thanks to the jeweler for his assistance and very friendly demeanor while saving me $1200 for an unnecessary repair! So glad Davis wasn't blocking the way to get to him on my 2nd trip in! The older woman that was there the first time and tried to block me from seeing him on my second visit but I wasn't hearing it! 5 stars to the kind and knowledgeable jeweler, 0 stars for Davis and the older lady that never got up off her chair behind the counter.

I just want to come on here and say that I owe a huge thank you to Amanda, Andrew, Trinity, and the…read morewhole Clarksville Jewelers crew. We have come in with multiple pieces of jewelry needing cleanings, fixings, and did two custom rings through them. They are a phenomenal business that goes above and beyond with what they do and truly care that the customer is happy with their pieces. Their prices are fantastic and they're really willing to work with you when it comes to look, budget, and everything else. I cannot recommend them enough and their service speaks volumes about how great they are as a business.

Closed early due to Halloween? No note on door. No notice of any kind. Myself and another car left…read more Closed on weekends, so drive across town after work to arrive before closing only to find they close early for this special holiday.

About a year ago, I had a watch battery in a Luminox dive watch replaced. It's not a watch I wear…read moreoften, just on deployments so I put it aside and wore my usual watch in its place until today. I pulled out the crown to adjust the date and noticed that the entire face moved as I adjusted it. I know that I should have noticed this when I picked up my watch, but I didn't check closely enough. I'll go back to the store tomorrow to check and see if they will do anything about it, but honestly, I don't expect much from the store. The reason why I'm posting this is to warn others that may decide to use this place to beware. Oh, and by the way, they also sell watches at ridiculously inflated prices. I guess that should have been my clue!

On Tuesday 22 November 2016, I took a mantel clock to A Place in Time, to have it repaired. This…read moreclock belonged to my Grandfather and I have very fond memories of it when I was a very small child. (I am 63 now) I recovered this clock after my mom passed away and was very happy to see it. All these years I was afraid that the clock was given away or lost but it was in an old box in her garage and I was able to have it. I have tried to find someone to repair this clock for several years and realized that "A place in Time" repairs clocks I have known the owners for over 10 years now and have found that they are the greatest folks to deal with and trust them fully. They now have the clock, and I will write an update after the job is complete.