1. Time White Home Improvements

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Seaford, NY

Time White Home Improvements

2.8 (14 reviews)
Open • 9:00 am - 5:00 pm

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9 years ago

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Ask the Community - Time White Home Improvements

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Hi Eric, I am…read morewriting because I believed it was important to provide feedback on my experience with your company NSE Windows. The installation of seven Marvin Ultimate Double Hung windows at my home in Centerport was completed today and I have to say that I could not be happier with the product, the process, and the end result. My home is over 100 years old and the moldings were intricate and required careful thought and meticulous measurement to achieve the optimal installation. In addition, the workers were dealing with plaster walls and existing materials that were from that long ago period in time. Mike and his team were able to execute this job with a level of skill and attention to detail that could not be surpassed. In addition, Mike's team was receptive, polite, and dedicated to doing a good job. I must say that the entire experience exceeded all my expectations. From the prompt follow up after my initial inquiry; your knowledgeable sales associate, John, coming to my home several times; meeting with you at the showroom to review the project and options; the site visit from Mike to go over the job, measure, and answer any questions; in addition to Eric, part of the team, coming to my home to assess and take samples of existing moldings. All of these efforts did a great deal to assure me that I was making the right decision in choosing Marvin and NSE windows. In closing, I would not hesitate to recommend NSE Windows to other potential customers and certainly would not look any further, if needed, for any future projects. Thank you again. Best regards, Celeste M Homeowner

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

The Shower door

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Needing a sliding shower door update and found my way to the Massapequa store. The showroom had…read moreeverything I needed to see on display and I dealt with Al who was personable and informative with all the answers to my questions. Price was in line with what I wanted to pay and the door I wanted was in stock, within 2 days it was installed. The installation was super smooth, the polite 2 person crew showed up on time, were clean and careful around my home. In and out in about an hour. No surprises with this purchase and install, exactly what I expected.

I purchased a top of the line shower. I showed Phillip pictures of my shower angles and requested…read morethat they come and measure and they said that they do not need to as this is a standard install. Philip recommended that the door be installed in the outer edge of the saddle. Phillip said it would take 3 weeks and must pay in full! After 4 weeks I requested an update and was treated condescendingly by the office staff. Now 6 weeks later they arrived to install and the depth of the shower is too big for the outer edge of my saddle. The width which he requested from me is correct - Phillip "the professional" never requested any info on the saddle Now Philip wants me to pay more money for a larger door to fit the additional inch that is needed to install the door on the inside edge of the saddle where it will fit according to the installer. And wants me to wait another 2 weeks He refuses to refund my money, citing contracts and potential lawsuits and refuses to even split the $300 difference on the cost of the slightly larger door. Bullies, Poor customer support, poor logistics and rude staff! Save your money and go to Lowe's where they stand by their products

The Fireplace Store - Fireplace insert

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My wife and I were interested in converting our wood-burning fireplace to gas in our family room…read more After visiting a couple of other fireplace stores, we drove to The Fireplace Store in Seaford. They had the nicest showroom of the four stores we visited. I met with the owner, Craig, to discuss different options. I explained to Craig that we were primarily interested in using the fireplace for aesthetics. Although we thought we wanted the more expensive gas insert, Craig informed me the gas log set would do a better job of meeting our needs. I returned a few days later with my wife, and we had a similar discussion with Jeff. Although we really liked the look of the gas inserts, Jeff convinced us it was not for us. My wife and I don't like being hot, and we wouldn't use it enough with small kids running around. Craig visited my house a couple weeks later to take measurements, and we placed the order. He told me to expect a call in 3-4 weeks for the installation. Craig called 3 weeks later and my fireplace was installed 4 weeks after placing the order. The installer showed up during the installation window and he was very neat and quick. After he finished and left, I noticed one of the doors was not properly aligned. I called Craig and he came to the house within 30 minutes to fix it. He apologized for the error and said, "It has to be perfect." Overall, my wife and I could not be happier with the product, the service, and the team. I highly recommend The Fireplace Store for your fireplace needs.

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

Royal Windows and Doors - Windward install ... quiet, clean.

Royal Windows and Doors

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Look no further. I would and have recommended Danny, Chris and the Royal team to everyone. We just…read moremoved into the area and we had a couple of doors that were in rough shape. Not knowing many of the local contractors. My first calls were to the well-known window and door vendors (Anderson and Pella). After getting their prices back, we had to reassess the scope of the project since we would not be able to afford to do all of the doors at once. We did some more research and I came across Royal Doors and Windows. They had a lot of five star reviews which made me skeptical. I called and Danny was at my house in a few days. He took very precise measurements and photos. He even came back because he wanted to double check something that he didnt get a perfect picture of. The meeting in his office was excellent. He was able to walk us through our options, the costs and details. Moreover, he was able to show us the actual doors and how they would look on our house using his pictures and big screen in his office. It made the process extremely easy. When the big day came, the install team was just as Danny had promised. Chris and his partner we quick, efficient, and neat. They replaced three large doors and a window over a two day period. They were so quiet doing it, I was able to work from home in the next room. The doors came out great and we couldnt be happier. And the best part their price was 40% lower than the original quotes we got so we were able to complete the entire project in one shot. Thank you Danny. We will be calling you for our next project.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Simplex

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I had 2 entry doors and storm doors replaced. I called the office, Richard called back within a few…read morehours, and I explained what I needed. We exchanged texts and emails and he was able to give me an estimate without actually coming over to the house (hello, covid). When I was ready to commit to the job, he came out to do the measurements, and after chatting a bit, he advised that what I thought I needed/wanted, I actually didn't, and gave me options that was much better on my wallet and still gave me the look I was going for. I was told it would take about 8 weeks before they can do the job, and exactly 8 weeks later, Richard called to set up the date/time for his guys to come over. Dave and Kenny showed up, did an amazing job. Efficient, timely, and cleaned up after the job was done. I was very impressed. If I should need other work done on the house, I will definitely be calling them again.

Simplex's customer service is simply outstanding! The owner of this multigenerational company,…read moreTony, is currently trying to figure out window treatments for unusual windows. It is not something he typically handles because of the window design, nor does anybody else for that matter, and yet he is going out on a limb for me. He has gone the extra mile so far wracking his brain, spending time researching potential options, conversing with various vendors, keeping me in the loop every step of the way...... for a job that may not even materialize. That speaks volumes! I would love to hire Simplex to do the job because I have never experienced such an outstanding work ethic. Hopefully Tony will come up with a solution that will accommodate the windows because this exceptional treatment is a rarity in today's workforce.

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My husband and I had a wonderfully professional experience working with Window World to swap out…read moreall of our windows. Working with the team from the consultation process to installation was nothing short of professional and knowledgeable. We were on a tight timeline of when we needed the windows to be installed and Tom and his team did everything possible to honor that for us. The installation team was efficient, diligent, and courteous. No complaints and highly recommend!

Time White Home Improvements - windowsinstallation - Updated October 2026

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