I wanted to add a fireplace to my house knowing I could only add an electric insert…read more Chris was the only one who responded in a timely manner and didn't give me an outrageous quote for the build. He had never done one before, and as you can see from the pics, he did a damn good job. Very friendly guy who was honest every step of the way, If you're needing a project done, this is the guy you can trust.

Seemed promising but no one ever responded to a text message I sent a couple of weeks ago. You…read morecan't hire someone who never responds!

Got rid of that awful Spectrum today. I will gladly drop off the equipment and tell them where they…read morecan put it!!!. No more having to program 3 DVRS just to be able to see a recorded show where I want in my house. No more paying extra for wifi. No more having to reset that old tech stuff they use. Even the speed of the internet gave me a problem. Tech that did the install was on time. Cared about making sure everything thing was working and connected to WiFi before he left. ( Unlike the install with Spectrum) ONE DVR to program and if I am done in the bedroom, I can just pick up the dvred show in the kitchen where I left off. A remote that came with instructions unlike the one left by the other company. I have had UVerse for years in Michigan and so happy to be back as a customer. I just wonder why the apartment complex I live pushed Spectrum so much. Kick backs, friend sells it, or don't understand that ATT updated the lines so it comes out of the wall like cable. I don't stream shows, use on demand, or apps. Call me old fashion, I just want to see documentaries, news, and sports. Get to my email and info on the net. Have a home phone number with a corded phone to keep my account numbers safe. I trust a company that been around for a century and survived being broken apart but put itself back together.

Never use them if you can help it. Terrible billing system. Terrible customer service. We were…read moretold by one representative that our returned equipment was located. Now we are being charged for it. Systems do not talk to each other. We are told they cannot locate our equipment based on the serial number. We are being charged because we do not have the receipt from the UPS store where we returned the equipment.

If I could give less than 1 star I would. I have been without regular service since December and…read morehave had to stream Direct TV. The 3rd party Direct TV uses won't come out to trouble shoot as they keep saying it's an electrical issue within my apartment. What in the entire world??!! If I'm not having any other electrical issues, what does that have to do with the connection error I'm having? If it weren't for my disabled husband wanting to use this company, I would have cancelled them months ago. I will NEVER recommend Direct TV to anyone in the future, especially if they continue to use the same 3rd party.​

Been with them 2 years. In that time our rates have gone from 69 dollar to 140. With absolutely no…read moreexaggeration we have 350 crap channels. Movies are always the same. At least 90% of the channels are selling stuff. Th decent channels aren't included in the price. We're in the country and STUCK with Direct tv. Don't use them. I want Dish tv but no place for satellite. Direct is only interested in raising rates and taking in the dough.

I am not sure how this company is allowed to remain licensed. My phone has called 911 three…read moretimes--once in the middle of the night in the summer and then again recently-- and once during the day in summer. It was supposedly "fixed" after the first two occurrences but was apparently not. When I first called in July, the customer service representative was shockingly rude. Imagine a parent pointing their finger and scolding a child--that demeaning, disrespectful tone--because I insisted a repair technician come out immediately rather than waiting days, given the unnecessary drain on police resources. This is Windstream's brand of customer service. When the company refused to take the seriousness of a police-related emergency call seriously, I reported them to PUCO. I then learned that my neighbor had the exact same issue the prior week. Despite this, Windstream told me I would have to wait the standard allotted time for repairs, with no exceptions. When this happened again recently and the police once more showed up at my home, I called Windstream and was told the earliest they could send someone out was THREE WEEKS. At that point, I contacted PUCO again and shortly after canceled Windstream altogether without any further ado. Done. No pleading, no more calls to them, nothing. I will say this: the representative who handled my phone cancellation was exceptionally kind and personable. He sincerely thanked me for being a loyal customer for decades. This company has had ongoing issues for years. A few years back, I contacted a specialist because certain local numbers would not go through--she had no idea why. The repeated 911 calls were the final deal breaker. It is nearly impossible to speak to a live person about serious issues, and requesting an expedited service appointment simply is not an option with them. I am saving a lot of money now, and good riddance. I also dropped their internet service this past summer due to constant connection drops, buffering, and absurdly low speeds. I switched to Spectrum and have been very, very happy--I can actually get work done without my internet going in and out. The internet was another problem Windstream never managed to fix. Technicians would come out and randomly check or change things without truly understanding the problem. I strongly suspect ongoing infrastructure issues. To top it off, I was promised fiber service for months. The date kept getting pushed back until someone finally admitted, "You aren't getting fiber." That was the moment I switched internet providers. Hallelujah.

Here we are again...yet another month later. I have once again received both a text and an email…read more"bill" for a negative balance that has been promised to have been refunded multiple times. Today is 5/17/2026.

I made a mistake and bought a TV larger than the counsel I wanted to put it on. I called Michael…read moreand he was able to mount it on my wall. I was so impressed with his knowledge and precision on placement. Such a nice guy, will definitely be calling him again for other handyman services!

Michael was great and very thorough with hanging TVs and a speaker for us. Everything worked great…read moreand looks great as well. Thank you!