1. Dependable Brother's Electric

1. Dependable Brother's Electric

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Dependable Brother's Electric

3.0 (2 reviews)
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Five Star Home Services

Five Star Home Services

(38 reviews)

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

Mountaineer Mechanical

Mountaineer Mechanical

(2 reviews)

Owner Eddie Place has always been very easy to work with. Mountaineer Mechanical has fixed things…read moreothers couldn't for me. Maybe the reason the job is more expensive than others is that the job is done right. I was taught when I was younger that you pay for what you get. A lot of places put a band aid on a bullet whole, enough so that you need to call them again in a month. Personally rather use MM than Statewide any day.

First off the owner is smooth talker and will tell you anything to get a job…read more And tell you about the materials being XY and Z and really it's Something else that they talked up they lie about the materials they lie about the job how long it will take. The quality of workmanship sucks They are over priced they start with one amount of money and then it ends up being like triple the amount of money in the start. When you have a specific way how you want something done they refused to do it your way Especially after you researched a project. They don't stand behind their work. Overall if you're looking to pay triple the amount to have a shoddy job done and to take forever to do then this is the company for you because that's what you'll get overpriced off, lied to Shotty work and they even lie about the work they have done. The name of the owner of the company is Eddie and his sidekick the sales manager is Bobby Bobby was alright but he was a little slick in any he just lied to us over and over and over again.

Dependable Brother's Electric - electricians - Updated July 2026

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